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Compare Usersnap vs Backlog vs Quickbase  vs Smartsheet

Usersnap - Bug Tracking Software
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Backlog - Project Management Software
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Overview

Description

Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More

Backlog is a project management software that helps teams work better together. By combining the power and simplicity of Scrum, Backlog lets you focus on what's important - your work, not ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $29.16 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.4/10

9.0/10

User Ratings

4.5

(95)
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Software Demo

Demo

Features

Total Features

10 Features

37 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $29.16 , Billed Yearly
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          41

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          168

          Very Good

          82

          Good

          6

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the ...Read more

          Backlog has earned a positive reputation as an intuitive and effective project management and collaboration tool, particularly for small to mid-sized teams. Its standout features include ...Read more

          Pros and Cons
          • Seamless integration and easy setup process with high adaptability and intuitive interface.

          • Effective in collecting user feedback and providing valuable insights for decision-making.

          • Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms.

          • Excellent customer support with quick responses and valuable assistance.

          • Limited mobile device functionality compared to desktop usage.

          • Lack of advanced features like video recording.

          • User-friendly interface and simplicity, making it easy for teams of all sizes to use and adopt quickly with minimal training.

          • Efficient task management capabilities including assigning, tracking, and prioritizing tasks to ensure better workflow and productivity.

          • Flexible customization options such as custom fields, templates, themes, and seamless API integrations for enhanced project management.

          • Effective tools for bug tracking, issue reporting, and collaboration within teams and with clients, streamlining communication and documentation.

          • Limited advanced functionality such as the inability to set up multi-level parent-child task relationships or track time for subtasks.

          • Reports and analytics are basic, lacking extensive customization or detailed summaries compared to other tools.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Cisco

          Cisco

          Lyft

          Lyft

          Facebook

          Facebook

          Adobe

          Adobe

          Omron

          Omron

          Softbank robotics

          Softbank robotics

          Media and Screenshots

          Screenshots
          Usersnap screenshot

          8 Screenshots

          Create remote repository - 1

          8 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          5 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Usersnap and Backlog offer a Free Trial.

          Usersnap is designed for Large Enterprises, Medium Business and Small Business.

          Backlog is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Backlog begins at $29.16/Month when Billed Yearly, while pricing details for Usersnap are unavailable.

          Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.

          Some top alternatives to Backlog includes Quickbase , Smartsheet, ClickUp, Zoho Projects, Jira, Wrike, TeamGantt, FogBugz, Teamwork, ProjectManager.com, Trackboard, TaskBranch, Quick Base, TestRail, Height and Project Insight.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].