Usabilla vs Alchemer Comparison
Usabilla
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…
Alchemer
Starting at $49 /User/Month
- Free Trial
- Individuals
- Freelancers / Consultants
Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM integrations beyond what entry-leve…
Usabilla leads on user satisfaction with a 3.8-star rating across 10 reviews.
Usabilla vs Alchemer — at a glance
| Feature | Usabilla | Alchemer |
|---|---|---|
| Rating | 3.8 / 5 | — |
| Reviews | 10 | — |
| Starting price | Contact for pricing | $49 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business | Individuals, Freelancers / Consultants, Large Enterprises |
| Category | Experience Management Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | US |
Key differences between Usabilla and Alchemer
- Pricing: Alchemer starts at $49 /User/Month. Usabilla pricing is not publicly listed.
- Free trial: Alchemer offers a free trial; Usabilla does not.
- Target audience: Usabilla is built for Large Enterprises and Medium Business, while Alchemer targets Individuals and Freelancers / Consultants.
- Deployment: Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Alchemer supports SaaS/Web/Cloud.
Usabilla vs Alchemer — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for enterprise teams collecting targeted website user feedback.
- You need seamless integration of a customizable feedback button on your website.
- Your focus is on gathering user comments tied to specific website elements.
- You represent a mid-sized to large company aiming to optimize digital channels.
- You are a small business with a limited budget seeking low-cost solutions.
- You require advanced analytics and detailed reporting out-of-the-box without customization.
Best for small to medium businesses needing simple, customizable surveys.
- You want an easy-to-use platform for creating and sharing surveys quickly.
- Your team prefers simple email-based access without complex onboarding.
- You need straightforward management of survey results without advanced analytics.
- Your company requires advanced analytics and deep integrations with other tools.
- You need highly customizable, enterprise-grade workflows and transparent pricing.
Usabilla: Best for enterprise teams collecting targeted website user feedback. Alchemer: Best for small to medium businesses needing simple, customizable surveys.
Description | Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla | Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM ... Read More about Alchemer |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | Not Available | 9.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Usabilla and Alchemer Compare on Features?
Total Features | 7 Features | 17 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Usabilla and Alchemer on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Usabilla User Reviews & Rating Comparison
User Ratings | 3.8 (based on 10 reviews) | No reviews available for the product |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth. What buyers like
Common complaints
| Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about feature limitations and pricing clarity. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Bandwidth  Lufthansa  KLM |  Verizon  Adobe  Fedex |
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Media and Screenshots
Screenshots |  3 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  2 Videos |  2 Videos |
Top Alternatives to Usabilla and Alchemer in 2026
Alternatives |
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Related Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Usabilla or Alchemer?
- Usabilla edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Usabilla and Alchemer offer a free trial?
- Alchemer offers a free trial. Usabilla does not.
- What is the starting price of Usabilla vs Alchemer?
- Usabilla starts at Contact for pricing. Alchemer starts at $49 /User/Month.
- What are the top alternatives to Usabilla?
- Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.
- What are the top alternatives to Alchemer?
- Top alternatives to Alchemer include Feedier, QuestionPro, SurveySparrow, Enalyzer, Couchsurvey.