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updown.io vs New Relic APM Comparison

Last updated:

updown.io

Starting at Contact for pricing

  • Medium Business
  • Small Business

updown.io is an application performance management (APM) tool that is designed to be visual, intuitive and interactive. Using a rich API, updown.io comes with support for a variety of programming languages and databases.…

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

updown.io vs New Relic APM — at a glance

Featureupdown.ioNew Relic APM
Rating4.5 / 5
Reviews382
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep)
CertificationsGDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between updown.io and New Relic APM

  • Free trial: New Relic APM offers a free trial; updown.io does not.
  • Target audience: updown.io is built for Medium Business and Small Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
  • Deployment: updown.io supports SaaS/Web/Cloud; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

updown.io vs New Relic APM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

updown.io - Application Performance Monitoring (APM) Tools
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New Relic APM - Application Performance Monitoring (APM) Tools
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Biggest differences

Start here before you go deeper into features.

updown.io

Best for

Medium Business, Small Business

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

updown.io typically suits Medium Business and Small Business. New Relic APM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

updown.io is an application performance management (APM) tool that is designed to be visual, intuitive and interactive. Using a rich API, updown.io comes with support for a variety of ... Read More about updown.io

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

7.8/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

updown.io has not given any software demo yet

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How do updown.io and New Relic APM Compare on Features?

Total Features

6 Features

12 Features

Unique Features

No unique features

No unique features

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Compare updown.io and New Relic APM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      updown.io pricing
      New Relic APM pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      updown.io User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      84

      57

      10

      2

      2

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Whether you’re focused on specific metrics, charts, or tailored performance indicators, updown.io enables a high level of customization to suit individual business requirements.
      • Users can create personalized dashboards and set up alerts based on their specific needs, ensuring they stay informed about critical performance issues.
      • Updown.io allows users to analyze both server and client-side performance in one place, offering a holistic view of application health and performance.

      Common complaints

      • The tool might be more suitable for businesses with moderate to large-scale applications, with smaller businesses possibly finding the advanced features excessive for their needs.
      • For less experienced users, the wide range of customization options might pose a slight learning curve, particularly when configuring alerts and dashboards.
      • While highly customizable, updown.io may require a certain level of setup to unlock its full potential, making it less plug-and-play than some other APM tools.

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Pros and Cons

      • Highly visual and interactive user experience.

      • Supports a wide range of programming languages.

      • Customizable alerts and dashboards for tailored insights.

      • May lack depth in advanced features.

      • Initial setup can be time-consuming.

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      New Relic APM screenshot

      8 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to updown.io and New Relic APM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, updown.io or New Relic APM?
      New Relic APM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do updown.io and New Relic APM offer a free trial?
      New Relic APM offers a free trial. updown.io does not.
      What is the starting price of updown.io vs New Relic APM?
      updown.io starts at Contact for pricing. New Relic APM starts at Contact for pricing.
      What are the top alternatives to updown.io?
      Top alternatives to updown.io include Uptime, Apex Ping, Up Ninja, Hyperping, UpTime.onl.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.

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