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9.0

Spot Score

Sumo Logic - Application Performance Monitoring (APM) Tools

Sumo Logic Review: Is It The Right Application Performance Monitoring (APM) Tools For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

GDPRSOC 2HIPAAISO 27001
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Sumo Logic offers custom pricing plan

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SpotSaaS Analysis for Sumo Logic

Sumo Logic is a cloud-based application performance monitoring tool used by IT operations teams and DevOps teams in medium to large enterprises. With a rating of 4.4 out of 5 from 318 reviews, it is broadly validated by users for its effectiveness in monitoring and analyzing IT infrastructure and applications.

Sumo Logic excels in visualizing KPIs, simplifying complex data interpretation, and enabling faster decision-making. Its predictive capabilities allow IT teams to identify potential issues before they escalate, reducing downtime and maintaining system health. However, the platform's comprehensive feature set can present a learning curve for new users, requiring time to fully use its capabilities.

Quick facts about Sumo Logic

Rating4.4/5 (318 reviews) | SpotScore: 9/10Best forIT operations teams, DevOps teamsPricingFree tier, public paid plansDeploymentBrowser BasedTop strengthVisualizes KPIs for faster decisionsWatch-outHigher cost than some competitors

What is Sumo Logic?

Sumo Logic is an application performance monitoring (APM) solution that offers a cloud-based approach to complex application and IT operations management. Sumo Logic's APM solution enables user to collect, analyze, predict and visualize organizations' IT infrastructure and applications' key performance indicators (KPIs).

Pricing

  • Sumo Logic offers custom pricing plan

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
HIPAA
ISO 27001
  • SSO & MFA supported

  • Data residency:Global

Sumo Logic Software Demo

Sumo Logic was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Sumo Logic

Use cases
IT infrastructure monitoring, Application performance management, Proactive incident prevention
Team types
IT operations teams, DevOps teams
Company size
51-500 employees, 500+ employees
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Sumo Logic

  • Comprehensive KPI visualization enabling faster informed decisions

  • Predictive analytics to identify and prevent potential issues

  • Cloud-based platform offering seamless scalability and remote access

Is Sumo Logic right for you?

Best for scalable, predictive APM and IT infrastructure monitoring.

Choose Sumo Logic if

  • You need unified monitoring of applications and IT infrastructure KPIs.
  • Your team requires predictive analytics to proactively prevent IT issues.
  • You have a mid-sized or larger company with dedicated IT or DevOps teams.

Consider alternatives if

  • You are a small business with a limited budget.
  • You prefer a simple, out-of-the-box monitoring tool with minimal setup.

What buyers should know before shortlisting Sumo Logic

Sumo Logic is a powerful cloud-based application performance monitoring (APM) solution that enables businesses to collect, analyze, and predict key performance indicators (KPIs) for both IT infrastructure and applications. Its comprehensive monitoring capabilities, predictive analytics, and data visualization make it an excellent choice for organizations aiming to stay ahead of potential performance issues.

However, its complexity may require a learning curve, and the pricing could be steep for smaller businesses. Overall, Sumo Logic is a robust, scalable solution for enterprises looking to enhance their IT operations and improve system reliability.

Pros and cons

Sumo Logic pros and cons

  • Sumo Logic pros
  • Comprehensive KPI visualization enabling faster informed decisions

  • Predictive analytics to identify and prevent potential issues

  • Cloud-based platform offering seamless scalability and remote access

  • Sumo Logic cons
  • Higher cost compared to some competitors, impacting smaller organizations

  • Steep learning curve due to extensive features

4.4/5 rating
237 verified reviews
Free trial available

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Still comparing?

See how it stacks up

Compare Sumo Logic side-by-side with top Application Performance Monitoring (APM) Tools alternatives.

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What is the pricing of Sumo Logic?

Sumo Logic uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialAvailableTry Now →
Free Plan✓ Included
PricingSumo Logic offers custom pricing
Pricing Model
FreemiumSubscriptionQuotation Based

Sumo Logic reviews and ratings

Buyer sentiment

Users generally appreciate Sumo Logic's powerful analytics and visualization capabilities but note the platform's complexity and cost as significant considerations.

What buyers like

  • Data visualization
  • Predictive analytics
  • Cloud scalability

Common complaints

  • Pricing
  • Learning curve

4.4

Very Good

Based on 318 ratings & 237 reviews

Rating Distribution

Excellent

(139)

Very Good

(88)

Good

(6)

Poor

(1)

Poor

(3)

What users are saying

RK

Rengarajan K

12/10/20

4.5 out of 5

Made collecting and accessing logs a lot easier!

What do you like best? With numerous integration ports as well as configurable agents SumoLogic creates setup of log aggregations very simple and ...

Read more

NJ

Nancy J

09/13/20

4 out of 5

Sumo logic Safe and secure cloud.

What do you like best? Sumo logic is a cloud-based platform that simplifies the work of analysis and automatic data collection in order to guarantee ...

Read more

SB

Spencer B

08/25/20

4 out of 5

Sumo Logic Handles Large Data Sets with Simple SQL-like Quering

What do you like best? Sumo handles large sets of data easily and as very simple and intuitive parsing. You can parse just about anything so you can ...

Read more

CS

Cezar S

08/08/20

4 out of 5

Great and logic log aggregation

What do you like best? Automated analysis of your uploaded logs is just fast and probably the best. Monitoring and graphing tools are doing their ...

Read more

JB

Jorbel B

04/14/20

4.5 out of 5

Finding potential issues in your system.

What do you like best? With Sumo Logic, you can enter your data, keeping it safe no matter what. The graphic interface is simple and easy to ...

Read more

UI

User in Financial Services

11/18/19

5 out of 5

Log Management has never been easier

What do you like best? It is a log management software that can help you to understand your logs in a better way and conclude actionable results ...

Read more

What are the features of Sumo Logic?

26%

Feature coverage

7 of 27 tracked features

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Alerts, or notifications, are a crucial feature of any software as they provide timely and relevant information to the user. These notificat…

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Event Logs are an essential feature of most software systems, as they store crucial information about various events that occur within the s…

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Maintenance scheduling is a crucial feature that can be found in software systems used for managing projects and operations in various indus…

Page speed monitoring, also known as website performance monitoring, is a crucial aspect of any successful online business. It is the proces…

Security & Compliance

Sumo Logic security and data handling

Key compliance certifications and security features for IT and security teams evaluating Sumo Logic.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✓ Certified
ISO 27001✓ Certified
FedRAMP✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Help & Contact

Sumo Logic Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationRedwood City, California

Frequently Asked Questions About Sumo Logic

Common questions buyers ask before choosing Sumo Logic.

Sumo Logic is a Application Performance Monitoring (APM) Tools. Sumo Logic offers Dashboard, Maintenance Scheduling, Alerts (Notifications), API Monitoring, Event Logs and many more functionalities.

Sumo Logic is a strong fit if: You need unified monitoring of applications and IT infrastructure KPIs.; Your team requires predictive analytics to proactively prevent IT issues.. Consider alternatives if: You are a small business with a limited budget.; You prefer a simple, out-of-the-box monitoring tool with minimal setup..

Buyers commonly note the following limitations of Sumo Logic: Higher cost compared to some competitors, impacting smaller organizations; Steep learning curve due to extensive features; Potential complexity requiring time to fully leverage capabilities.

Some top alternatives to Sumo Logic includes ManageEngine Applications Manager, Scout APM, Datadog APM, New Relic APM and SentinelAgent.

Sumo Logic offers Free Trial, Freemium, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Sumo Logic as of now.

The starting price is not disclosed by Sumo Logic. You can visit Sumo Logic pricing page to get the latest pricing.

Ready to try it?

Get started with Sumo Logic

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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