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Uniphore vs WATI Comparison

Last updated:

Uniphore

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Uniphore offers a complete platform that allows to design, train, deploy and manage own chatbots. The Uniphore platform gives full control over the look and feel of bot - both visually and conversationally. The rich deve…

WATI

Starting at $40 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a hosted CRM solution. It has feature…

Uniphore vs WATI — at a glance

FeatureUniphoreWATI
Rating
Reviews
Starting priceContact for pricing$40 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryChatbots SoftwareChatbots Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Uniphore and WATI

  • Pricing: WATI starts at $40 /Month. Uniphore pricing is not publicly listed.
  • Free trial: WATI offers a free trial; Uniphore does not.
  • Target audience: Uniphore is built for Large Enterprises and Medium Business, while WATI targets Individuals and Large Enterprises.
  • Deployment: Uniphore supports SaaS/Web/Cloud; WATI supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Uniphore vs WATI — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Uniphore - Chatbots Software
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WATI - Chatbots Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Uniphore

Best for

Large Enterprises, Medium Business, Small Business

WATI

Best for

Individuals, Large Enterprises, Medium Business

Uniphore typically suits Large Enterprises and Medium Business. WATI tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Uniphore offers a complete platform that allows to design, train, deploy and manage own chatbots. The Uniphore platform gives full control over the look and feel of bot - both visually and ... Read More about Uniphore

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a ... Read More about WATI

Entry Level Pricing

  • Not Available
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do Uniphore and WATI Compare on Features?

Total Features

6 Features

3 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Uniphore and WATI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $40 , Billed Yearly

      Pricing Plans

      • Not Available
      • Premium

        • Contact management

        • Broadcast Messages

        • chatbot Builder

        Show more +

      Pricing Page

      Pricing information not available

      WATI pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Uniphore User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Full control over bot design
      • Rich developer tools
      • Supports various data sources

      Common complaints

      • Steeper learning curve
      • May require coding skills
      • Limited pre-built templates

      What buyers like

      • Cloud-based solution
      • Increases sales productivity
      • Secure and reliable

      Common complaints

      • Limited customization options
      • May lack advanced features
      • Pricing may not suit all budgets

      Pros and Cons

      • Highly customizable to fit unique business needs.

      • Empowers developers with extensive tools.

      • Supports a wide range of data integrations.

      • May not be beginner-friendly.

      • Requires technical knowledge for full utilization.

      • WATI's cloud-based nature ensures accessibility from anywhere.

      • The platform's focus on productivity helps sales teams prioritize effectively.

      • Its user-friendly interface allows for quick adoption by new users.

      • Customization options are limited compared to competitors.

      • Advanced features may be lacking for larger teams.

      Used Uniphore or WATI? Tell buyers what actually differs.

      List of Customers

      Customers

      Genpact THH

      Genpact THH

      NTUC

      NTUC

      MOSL

      MOSL

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Chats

      2 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Uniphore and WATI in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Uniphore or WATI?
      Uniphore and WATI are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Chatbots Software needs.
      Do Uniphore and WATI offer a free trial?
      WATI offers a free trial. Uniphore does not.
      What is the starting price of Uniphore vs WATI?
      Uniphore starts at Contact for pricing. WATI starts at $40 /Month.
      What are the top alternatives to Uniphore?
      Top alternatives to Uniphore include Alterra, Enterprise Bot, Quickchat, Conversational AI Bot, Botbot.AI.
      What are the top alternatives to WATI?
      Top alternatives to WATI include Alterra, BusinessOnBot, 360dialog, Hilos, Gallabox.