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Compare Twilio Flex vs Lorikeet AI

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Overview

Description

Twilio Flex is a cloud communication platform for building communications applications for web, desktop and mobile devices. It's quick to implement with no hardware or software to install. ... Read More

Lorikeet AI is a powerful support agent that integrates smoothly into your team’s existing workflows to resolve complex issues efficiently. From handling delayed orders to replacing ... Read More

Entry Level Pricing
  • Starts from $1
  • Starts from $500 , monthly
Free Trial Availability
  • No free trial
User Ratings
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Software Demo

Demo

Lorikeet AI has not given any software demo yet

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Features

Total Features

0 Features

9 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $1
        • $500 , monthly
        Pricing Plans
        • Not Available
        • Start

          $500

          /month

          • Tickets resolved / month Up to 750

          • Credits / month 500

          • Credit overage $100 per 100 credits or part thereof

          Show more +

        Other Details

        Organization Types supported
            Platforms Supported
            • Browser Based (Cloud)
            • Browser Based (Cloud)
            Modes of support
            • 24/7 (Live rep)
            • Business Hours
            • Online
            • 24/7 (Live rep)
            • Business Hours
            • Online
            API Support
            • Available
            • Not Available
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            User Reviews

            User Ratings

            No reviews available for the product

            Rating Distribution

            Excellent

            23

            Very Good

            12

            Good

            3

            Poor

            4

            Terible

            69

            No reviews available for the product

            Expert's Review generated by AI

            No Expert ai Review available for the product

            Lorikeet AI is a robust and efficient support agent that enhances customer service by seamlessly integrating into existing workflows. It excels at resolving complex issues, such as delayed orders ...Read more

            Pros and Cons
            • By providing consistent, high-quality support, Lorikeet AI helps businesses improve overall customer satisfaction, building stronger relationships with clients.

            • When necessary, Lorikeet AI can escalate issues to human agents, ensuring that complex or sensitive situations are handled appropriately by experienced staff.

            • Lorikeet AI follows customized procedures for different tasks, allowing businesses to tailor the solution to their specific needs and maintain consistency in responses.

            • The AI is designed to handle complex customer issues such as delayed orders and compromised credit cards, ensuring timely and accurate resolutions.

            • There may be a slight learning curve for teams to fully understand and leverage Lorikeet AI’s capabilities to their advantage, particularly during initial implementation.

            • Despite its high-quality support, AI-driven responses may lack the personal touch that human agents can provide, potentially reducing the emotional connection in customer interactions.

            Positive Reviews

            No reviews available for the product

            No reviews available for the product

            Negative Reviews

            No reviews available for the product

            No reviews available for the product

            Integrations

            Integration with other apps

            No Integration information available.

            Customers

            Customers

            No Customers information available.

            Breeze

            Breeze

            Stashaway

            Stashaway

            AMBER

            AMBER

            Media and Screenshots

            Screenshots
            Twilio Flex Demo - Twilio Flex - Chat

            4 Screenshots

            Lorikeet

            3 Screenshots

            Videos
            video-0

            3 Videos

            No videos available.

            Alternatives

            Alternatives

            No Alternative products available.

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            Frequently Asked Questions (FAQs)

            Stuck on something? We're here to help with all the questions and answers in one place.

            Twilio Flex offers Free Trial, but Lorikeet AI does not.

            Twilio Flex is designed for Large Enterprises and Medium Business.

            Lorikeet AI is designed for Large Enterprises, Medium Business and Small Business.

            Pricing for Twilio Flex Starts at $1/User whereas for Lorikeet AI Starts at $500/month when monthly.

            Some top alternatives to Twilio Flex includes CometChat, CloudTalk, Five9, 3CX, Genesys PureConnect, MSG91, Infobip, Cloudonix, CommPeak, CloudContactAI and Messenger Communication Platform.

            Some top alternatives to Lorikeet AI includes and undefined.

            Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].