Trustmary vs MedBridge vs Zonka Feedback Comparison
Trustmary
Starting at $190 /Month
- Free Trial
- Large Enterprises
- Medium Business
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…
MedBridge
Starting at $250 /User/Year
- Large Enterprises
- Medium Business
MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed t…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
Trustmary leads on user satisfaction with a 4.6-star rating across 43 reviews.
SpotSaaS Analysis
TrustmaryMedBridgeZonka Feedback
The core difference between Trustmary and MedBridge lies in Trustmary's focus on scalable, automated NPS feedback specifically tailored for e-commerce and social platforms, while MedBridge does not have a defined target market or specific use case listed. Trustmary is ideal for small to medium-sized businesses in e-commerce and social networks, whereas MedBridge may cater to a broader audience without specific industry focus.
- Best for automated NPS feedback collection - Ideal for small to medium-sized e-commerce businesses - Focused on social platforms and search engines - Simple, low-complexity tool - Priced at $190 - Scalable solution for feedback management
- No specific target market defined - Pricing set at $250 - Use case not listed - Potentially suitable for various industries - Lacks detailed product features - May appeal to organizations seeking general solutions
Trustmary vs MedBridge vs Zonka Feedback — at a glance
| Feature | Trustmary | MedBridge | Zonka Feedback |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.2 / 5 | 4.7 / 5 |
| Reviews | 43 | 191 | 130 |
| Starting price | $190 /Month | $250 /User/Year | $24 /Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | GDPR | HIPAA | GDPR |
| Data residency | US | US | Global |
Key differences between Trustmary and MedBridge
- Pricing: Trustmary starts at $190 /Month, while MedBridge starts at $250 /User/Year.
- Free trial: Trustmary offers a free trial; MedBridge does not.
- User satisfaction: Trustmary scores higher with a 4.6-star average.
- Deployment: Trustmary supports SaaS/Web/Cloud; MedBridge supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Trustmary vs MedBridge vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for scalable, automated NPS feedback in e-commerce and social platforms.
- You need a simple, low-complexity tool for automated NPS feedback collection.
- Your business is a small to medium e-commerce, social network, or search engine platform.
- You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
- You require advanced widget customization for embedding on your website.
- You need highly visual, customizable, and versatile reporting dashboards.
Large Enterprises, Medium Business, Small Business
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Trustmary typically suits Large Enterprises and Medium Business. MedBridge tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary | MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. ... Read More about MedBridge | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Trustmary, MedBridge and Zonka Feedback Compare on Features?
Total Features | 27 Features | 0 Features | 28 Features |
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Unique Features | No unique features | No features | No unique features |
Get Quote | Get Quote |
Compare Trustmary, MedBridge and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✓ Yes |
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GDPR | ✓ Yes | — |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Trustmary vs MedBridge User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 185 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Destia  Lumon  Happyornot | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  1 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Trustmary or MedBridge?
- Trustmary edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Trustmary and MedBridge offer a free trial?
- Trustmary offers a free trial. MedBridge does not.
- What is the starting price of Trustmary vs MedBridge?
- Trustmary starts at $190 /Month. MedBridge starts at $250 /User/Year.
- What are the top alternatives to Trustmary?
- Top alternatives to Trustmary include Zonka Feedback, ClearlyRated, FeedbackLink, Promoter Ninja, GrowthScore.
- What are the top alternatives to MedBridge?
- Top alternatives to MedBridge include Zonka Feedback, In Touch EMR, 75Health EHR, PracticeStudio, Eclipse PM.