Which is better, Troops or Salesforce Sales Cloud?

Troops edges out Salesforce Sales Cloud based on user ratings across 341 reviews. That said, the best pick depends on your workflow — Salesforce Sales Cloud may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Troops and Salesforce Sales Cloud?

Key differences between Troops and Salesforce Sales Cloud include pricing (Troops starts at undisclosed vs Salesforce Sales Cloud at $25); target audience (Troops targets Large Enterprises while Salesforce Sales Cloud serves Individuals). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Troops and Salesforce Sales Cloud offer a Free trial?

Yes, both Troops and Salesforce Sales Cloud offer a Free Trial.

Who are the typical users of Troops?

Troops is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of Salesforce Sales Cloud?

Salesforce Sales Cloud is designed for Individuals, Large Enterprises, Medium Business, Small Business.

What is the starting price of Troops and Salesforce Sales Cloud?

The starting price of Salesforce Sales Cloud is $25/user/month. Pricing for Troops is unavailable.

What are the best alternatives to Troops?

Some top alternatives to Troops include Bigin by Zoho CRM, Salesforce, SalesNexus, Netsuite CRM, SalesCRM.

What are the best alternatives to Salesforce Sales Cloud?

Some top alternatives to Salesforce Sales Cloud include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Troops vs Salesforce Sales Cloud vs Bigin by Zoho CRM Comparison

Last updated: May 21, 2026

Troops

4.5(341 reviews)

Starting at Contact for pricing

Free Trial
Large Enterprises
Medium Business

Troops is an innovative enterprise software that acts as the "central nervous system" for businesses looking to improve revenue. It makes managing your CRM easy through seamless integration with both Salesforce and Slack…

View Pricing Read Reviews

Salesforce Sales Cloud

4.4(23,347 reviews)

Starting at $25 /user/month

Free Trial
Individuals
Large Enterprises

Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just starting or scaling your business, S…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Troops leads on user satisfaction with a 4.5-star rating across 341 reviews.

Troops vs Salesforce Sales Cloud vs Bigin by Zoho CRM — at a glance

Feature	Troops	Salesforce Sales Cloud	Bigin by Zoho CRM
Rating	4.5 / 5	4.4 / 5	4.3 / 5
Reviews	341	23,347	119
Starting price	Contact for pricing	$25 /user/month	$7 /User/Month
Free trial	Yes	Yes	Yes
Free version	No	No	No
Best for	Large Enterprises, Medium Business, Small Business	Individuals, Large Enterprises, Medium Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	—	Available	Available
Support modes	Online	Online	Business Hours, Online
Certifications	SOC 2	SOC 2	—
Data residency	Global	Global	Global

Key differences between Troops and Salesforce Sales Cloud

Pricing: Salesforce Sales Cloud starts at $25 /user/month. Troops pricing is not publicly listed.
Target audience: Troops is built for Large Enterprises and Medium Business, while Salesforce Sales Cloud targets Individuals and Large Enterprises.
User satisfaction: Troops scores higher with a 4.5-star average.
Deployment: Troops supports SaaS/Web/Cloud; Salesforce Sales Cloud supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Troops vs Salesforce Sales Cloud vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Troops (330) Talk to an expert Talk to an expert	Salesforce Sales Cloud (40) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Troops

Best for

Large Enterprises, Medium Business, Small Business

Salesforce Sales Cloud

Best for

Individuals, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Troops typically suits Large Enterprises and Medium Business. Salesforce Sales Cloud tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Troops is an innovative enterprise software that acts as the "central nervous system" for businesses looking to improve revenue. It makes managing your CRM easy through seamless integration ... Read More about Troops	Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just ... Read More about Salesforce Sales Cloud	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Not Available	Starts from $25 , yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	Not Available	8.6/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.5 (341)	4.4 (23347)	4.3 (119)
Best Company Size	—	50 to 5,000 employees	—
	Get pricing help	Get pricing help	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Troops

No key benefits available yet.

Salesforce Sales Cloud

Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
360-Degree Customer View: By consolidating customer data in one place, you and your team can gain valuable insights into customer behavior and preferences. This comprehensive perspective enables personalized interactions, enhancing customer satisfaction and loyalty.
Enhanced Collaboration: Salesforce Sales Cloud fosters seamless communication among team members through shared dashboards and real-time updates. Managers can easily monitor progress, while sales reps stay informed about leads, ensuring everyone is aligned toward common goals.

Bigin by Zoho CRM

No key benefits available yet.

Best fit

Troops

No best-fit guidance available yet.

Salesforce Sales Cloud

50 to 5,000 employees
Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Bigin by Zoho CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Troops

No alternatives guidance available yet.

Salesforce Sales Cloud

Users may seek alternatives due to high costs associated with Salesforce Sales Cloud, as smaller businesses or startups often find the pricing structure prohibitive for their budgets and growth objectives.
Some organizations may require more tailored solutions that better fit their specific industry needs, prompting them to explore alternatives that offer customizable features not available in Salesforce.
Integration challenges can lead users to consider other platforms, especially if they rely on specific tools or software that do not seamlessly connect with Salesforce's ecosystem.

Bigin by Zoho CRM

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Troops, Salesforce Sales Cloud and Bigin by Zoho CRM Compare on Features?

Total Features	6 Features	19 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Troops, Salesforce Sales Cloud and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	$25 , yearly	$7 , Billed Yearly
Pricing Plans	Not Available	Starter Suite $25 /user/month Get Started Simplified Setup & Onboarding Lead, Account, Contact & Opportunity Management Email Integration & Automated Activity Capture Pro Suite $100 /user/month Get Started Forecast Management Customizable Reports and Dashboards Quoting and Contracting Enterprise $165 /user/month Get Started Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights Conversation Intelligence Agentforce Browse all pricing plans	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes
HIPAA	✗ No	✗ No
Single Sign-On (SSO)	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	—
Audit Logs	✓ Yes	—
Data Residency	🌐 Global	🌐 Global

Troops vs Salesforce Sales Cloud User Reviews & Rating Comparison

User Ratings	4.5 (based on 341 reviews)	4.4 (based on 23347 reviews)	4.3 (based on 119 reviews)
Rating Distribution	225 84 21 0 0	40 0 0 0 0	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is very strong across 330 reviews, with consistently positive feedback. What buyers like CRM integration Workflow streamlining Improves data accuracy Common complaints Requires setup for integration May have a learning curve Limited to Salesforce and Slack	Buyer sentiment Buyer sentiment is positive across 40 reviews, with strong overall satisfaction. What buyers like Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization. Streamlines and automates workflows, improving efficiency and reducing manual errors. Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams. Common complaints Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations. Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits. Overwhelming for new users due to its extensive features and learning curve, especially when not supported by proper training.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Seamless integration with Salesforce and Slack Streamlines workflows for improved efficiency Enhances data accuracy for better decision-making. Requires initial setup for integration Learning curve for new users	Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization. Streamlines and automates workflows, improving efficiency and reducing manual errors. Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams. Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations. Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Doordash Slack WeWork	Vodafone T-Mobile BRP	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	3 Screenshots	4 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 Salesforce 4.3 SalesNexus 4.4	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Troops or Salesforce Sales Cloud?: Troops edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Troops and Salesforce Sales Cloud offer a free trial?: Yes, both Troops and Salesforce Sales Cloud offer a free trial.
What is the starting price of Troops vs Salesforce Sales Cloud?: Troops starts at Contact for pricing. Salesforce Sales Cloud starts at $25 /user/month.
What are the top alternatives to Troops?: Top alternatives to Troops include Bigin by Zoho CRM, Salesforce, SalesNexus, Netsuite CRM, SalesCRM.
What are the top alternatives to Salesforce Sales Cloud?: Top alternatives to Salesforce Sales Cloud include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Troops vs Salesforce Sales Cloud vs Bigin by Zoho CRM Comparison

Troops

Salesforce Sales Cloud

Bigin by Zoho CRM

Troops vs Salesforce Sales Cloud vs Bigin by Zoho CRM — at a glance

Key differences between Troops and Salesforce Sales Cloud

Compare Troops vs Salesforce Sales Cloud vs Bigin by Zoho CRM — and walk away knowing which one fits.

Troops

Salesforce Sales Cloud

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How do Troops, Salesforce Sales Cloud and Bigin by Zoho CRM Compare on Features?

Compare Troops, Salesforce Sales Cloud and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Troops vs Salesforce Sales Cloud User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions