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Troop Messenger vs ChatWork Comparison

Last updated:

Troop Messenger

4.6(116 reviews)

Starting at $5

  • Free Trial
  • Large Enterprises
  • Medium Business

Troop Messenger is collaboration software that enables real time communication over the Internet. Completely web based, it can be set up by a group in minutes. Troop Messenger provides groupware services such as team cal…

ChatWork

4.5(46 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made simpler by ChatWork which empo…

Troop Messenger leads on user satisfaction with a 4.6-star rating across 116 reviews.

Troop Messenger vs ChatWork — at a glance

FeatureTroop MessengerChatWork
Rating4.6 / 54.5 / 5
Reviews11646
Starting price$5Contact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCollaboration SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsGDPRGDPR
Data residencyGlobalGlobal

Key differences between Troop Messenger and ChatWork

  • Pricing: Troop Messenger starts at $5. ChatWork pricing is not publicly listed.
  • Free trial: Troop Messenger offers a free trial; ChatWork does not.
  • User satisfaction: Troop Messenger scores higher with a 4.6-star average.
  • Deployment: Troop Messenger supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ChatWork supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Troop Messenger vs ChatWork — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Troop Messenger - Collaboration Software
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Talk to an expert
ChatWork - Business Instant Messaging Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Troop Messenger

Best for small to medium teams needing all-in-one, secure real-time collaboration.

Choose if
  • You want an easy-to-setup, web-based platform for remote team communication.
  • Your team needs integrated bulk messaging, group audio-video calls, and file sharing.
  • Confidential information sharing with burnout feature is a priority for your workflows.
Consider alternatives if
  • Your organization requires extensive third-party integrations and marketplace extensibility.
  • You need highly stable desktop applications for IP-based network environments.

ChatWork

Best for small to medium teams needing fast, simple business messaging and task logging.

Choose if
  • You want a straightforward, low-complexity messaging tool for internal and customer communication.
  • Your team benefits from quick task acceptance and activity logging via messages.
  • You operate a small or medium-sized business without need for complex workflows.
Consider alternatives if
  • Your company requires highly customizable or enterprise-grade workflow automation.
  • You need advanced project management features or detailed pricing transparency.

Troop Messenger: Best for small to medium teams needing all-in-one, secure real-time collaboration. ChatWork: Best for small to medium teams needing fast, simple business messaging and task logging.

Description

Troop Messenger is collaboration software that enables real time communication over the Internet. Completely web based, it can be set up by a group in minutes. Troop Messenger provides ... Read More about Troop Messenger

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made ... Read More about ChatWork

Entry Level Pricing

  • Starts from $5
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.5

(46)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Get pricing help

Software Demo

Demo

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How do Troop Messenger and ChatWork Compare on Features?

Total Features

11 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare Troop Messenger and ChatWork on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5
      • Not Available

      Pricing Plans

      • Premium

        • One-One Messaging

        • Audio Calling

        • Unlimited Group Chats

        Show more +

      • Enterprise

        • Includes features of Premium plan, plus

        • Remote Screen Sharing

        • Group calling

        Show more +

      • Superior

        • Includes features of Enterprise plan, plus

        • Remote Desktop Control

        • Annotation

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Troop Messenger pricing
      ChatWork pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Troop Messenger User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      63

      6

      0

      0

      0

      24

      13

      4

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Troop Messenger for its rich features and user-friendly interface but note some concerns about stability and integration limitations.

      What buyers like

      • Feature comprehensiveness
      • Ease of use
      • Security features

      Common complaints

      • Limited integrations
      • Desktop app stability

      Buyer sentiment

      Users appreciate ChatWork's simplicity and speed for business messaging but note limited advanced features and unclear pricing.

      What buyers like

      • Ease of use
      • Fast communication
      • Task management via messaging

      Common complaints

      • Lack of pricing transparency
      • Limited advanced functionality

      Pros and Cons

      • Comprehensive feature set including code/file sharing, screen sharing, and video/audio calling

      • User-friendly interface with unique features like burnout for confidential info

      • Strong bulk messaging and group audio-video calling capabilities with good data security

      • Feature richness can be intimidating without proper onboarding or support

      • Limited integrations and marketplace options restrict extensibility

      • Simple and fast communication interface

      • Enables worker-to-customer and worker-to-worker messaging

      • Facilitates quick task acceptance and activity logging

      • Limited information on advanced features or integrations

      • No clear pricing details available

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      ChatWork Account

      1 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Troop Messenger and ChatWork in 2026

      Alternatives

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Troop Messenger or ChatWork?
      Troop Messenger edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Troop Messenger and ChatWork offer a free trial?
      Troop Messenger offers a free trial. ChatWork does not.
      What is the starting price of Troop Messenger vs ChatWork?
      Troop Messenger starts at $5. ChatWork starts at Contact for pricing.
      What are the top alternatives to Troop Messenger?
      Top alternatives to Troop Messenger include Zoho Cliq, Airtable, ClickUp, Fleep, Troopr.
      What are the top alternatives to ChatWork?
      Top alternatives to ChatWork include Slack, Glip, Google Chat, uShare.to, Hibox.

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