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Trillian vs Element Comparison

Last updated:

Trillian

Starting at $3.33 /Month

  • Large Enterprises
  • Medium Business

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardle…

Element

4.2(27 reviews)

Starting at $10 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Element is an instant messaging software for small and medium business from element14. Quickly and easily create IM groups, manage employees' contact details and schedule meetings on the go. Watch screencasts about Eleme…

Element leads on user satisfaction with a 4.2-star rating across 27 reviews.

Trillian vs Element — at a glance

FeatureTrillianElement
Rating4.2 / 5
Reviews27
Starting price$3.33 /Month$10 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnline
Certifications
Data residencyGlobalUS

Key differences between Trillian and Element

  • Pricing: Trillian starts at $3.33 /Month, while Element starts at $10 /Month.
  • Free trial: Element offers a free trial; Trillian does not.
  • Deployment: Trillian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Element supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Trillian vs Element — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Trillian - Business Instant Messaging Software
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Element - Business Instant Messaging Software
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Biggest differences

Start here before you go deeper into features.

Trillian

Best for

Large Enterprises, Medium Business, Small Business

Element

Best for

Large Enterprises, Medium Business, Small Business

Trillian typically suits Large Enterprises and Medium Business. Element tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to ... Read More about Trillian

Element is an instant messaging software for small and medium business from element14. Quickly and easily create IM groups, manage employees' contact details and schedule meetings on the ... Read More about Element

Entry Level Pricing

  • Starts from $3.33 , Billed Yearly
  • Starts from $10

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.2

(27)
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Compare Trillian and Element on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $3.33 , Billed Yearly
      • $10

      Pricing Plans

      • Individual Free

        • 1 user

        • Free Windows, Mac, and Linux desktop clients

        • Free iOS and Android mobile clients

        Show more +

      • Individual Pro

        • 1 user

        • All of the features from Individual Free

        • Access chat history from any device

        Show more +

      • Business

        • 5 user minimum

        • All of the features from Individual Pro

        • Centralized user administration

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Trillian pricing
      Element pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Trillian User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      72

      28

      10

      0

      0

      1

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Integrated messaging and email
      • Remote synchronization
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • Basic security options
      • No task management

      Buyer sentiment

      Buyer sentiment is positive across 2 reviews, with strong overall satisfaction.

      What buyers like

      • Easy group creation
      • Mobile scheduling
      • No IT support needed

      Common complaints

      • Limited advanced features
      • Basic customization options
      • May lack scalability

      Pros and Cons

      • Integration of messaging and email simplifies communication.

      • Remote synchronization keeps contacts updated.

      • User-friendly interface encourages adoption.

      • Limited advanced features may not satisfy all needs.

      • Basic security options may be a concern.

      • User-friendly design facilitates quick adoption.

      • Mobile scheduling enhances on-the-go communication.

      • No reliance on IT support streamlines usage.

      • Limited features may not meet all business needs.

      • Scalability could be an issue for larger teams.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      SOR

      SOR

      New Pig

      New Pig

      ProtoCall

      ProtoCall

      No Customers information available.

      Media and Screenshots

      Screenshots

      Group Chat

      5 Screenshots

      Homepage

      1 Screenshots

      Top Alternatives to Trillian and Element in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Trillian or Element?
      Element edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Trillian and Element offer a free trial?
      Element offers a free trial. Trillian does not.
      What is the starting price of Trillian vs Element?
      Trillian starts at $3.33 /Month. Element starts at $10 /Month.
      What are the top alternatives to Trillian?
      Top alternatives to Trillian include Google Chat, HCL Sametime, Output Messenger, Dialog, Office Chat.
      What are the top alternatives to Element?
      Top alternatives to Element include Glip, Mattermost, Wire, Output Messenger, Trillian.

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