Yes, both Trakdesk and SmartSupport offer a Free Trial.
Trakdesk is designed for Large Enterprises, Medium Business and Small Business.
SmartSupport is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Trakdesk begins at $9.99/User/Month when Billed Yearly, while pricing details for SmartSupport are unavailable.
Some top alternatives to Trakdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.
Some top alternatives to SmartSupport includes KBPublisher, Drupal Wiki, TWiki, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, KnowledgeOwl, PaceKB, KnowledgeBase and ProProfs Knowledge Base.