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TOPdesk vs TechExcel ServiceWise - Which Service Desk Software Platform Is Better in July 2025?

TOPdesk - Service Desk Software
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TL;DR - Quick Comparison Summary

Description

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More

TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT ... Read More

Free Trial Availability

  • Free Trial available

User Ratings

3.9

(9)
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Software Demo

Demo

What Do TOPdesk and TechExcel ServiceWise Cost?

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      topdesk pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
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      TOPdesk User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      1

      Excellent

      2

      Very Good

      0

      Good

      0

      Poor

      2

      Terible

      0

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Peterborough

      Peterborough

      UniDesk

      UniDesk

      University of Memphis

      University of Memphis

      Premier Health

      Premier Health

      TriTech

      TriTech

      Media and Screenshots

      Screenshots

      Asset Management Campaign Labs

      6 Screenshots

      Live Sync

      4 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      2 Videos

      Top Alternatives to TOPdesk and TechExcel ServiceWise in 2025

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both TOPdesk and TechExcel ServiceWise offer a Free Trial.

      TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      TechExcel ServiceWise is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both TOPdesk and TechExcel ServiceWise are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

      Some top alternatives to TechExcel ServiceWise includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, Help Desk Premier, DeskXpand and Scopedesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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