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Thryv vs Cobalt Comparison

Last updated:

Thryv

4.2(201 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to create users individually or crea…

Cobalt

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Cobalt CRM Software is a complete customer relationship management solution, with features like Salesforce integration, offshore development and support, direct admin access to client accounts all within an easy to use p…

Thryv leads on user satisfaction with a 4.2-star rating across 201 reviews.

Thryv vs Cobalt — at a glance

FeatureThryvCobalt
Rating4.2 / 5
Reviews201
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryCRM SoftwareSecurity Information and Event Management (SIEM) Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSBrowser Based (Cloud)
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between Thryv and Cobalt

  • Target audience: Thryv is built for Medium Business and Small Business, while Cobalt targets Large Enterprises and Small Business.
  • Deployment: Thryv supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Cobalt supports Browser Based (Cloud).

Thryv vs Cobalt — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Thryv - CRM Software
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Cobalt
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Biggest differences

Start here before you go deeper into features.

Thryv

Best all-in-one CRM for small businesses needing simple, integrated marketing tools.

Choose if
  • You run a small business with 1-100 employees needing streamlined CRM and marketing.
  • You want an easy-to-use platform combining CRM, scheduling, marketing, and website management.
  • You value responsive, knowledgeable customer support available 24/7 for quick issue resolution.
Consider alternatives if
  • Your business requires advanced paid advertising tracking and detailed marketing analytics.
  • You are a large enterprise with complex CRM needs beyond a simple, streamlined workflow.

Cobalt

Best for CRM with Salesforce integration and offshore support.

Choose if
  • You need seamless Salesforce integration within your CRM platform.
  • Your team requires direct admin access to client accounts.
  • You want combined CRM and offshore development support services.
Consider alternatives if
  • You require specialized SIEM security features beyond CRM capabilities.
  • You need transparent, out-of-the-box pricing and extensive user reviews.

Thryv: Best all-in-one CRM for small businesses needing simple, integrated marketing tools. Cobalt: Best for CRM with Salesforce integration and offshore support.

Description

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to ... Read More about Thryv

Cobalt CRM Software is a complete customer relationship management solution, with features like Salesforce integration, offshore development and support, direct admin access to client ... Read More about Cobalt

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-100 employees
Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Thryv

  • Streamlined Client Management: Thryv allows you to effortlessly manage client relationships, ensuring that important details are at your fingertips. You’ll appreciate how easy it is to track interactions and maintain communication history.
  • Automated Marketing Solutions: With built-in marketing tools, you can create and schedule campaigns to engage clients effectively. Imagine reaching out to your audience without the manual hassle—Thryv makes this a reality.
  • Robust Scheduling Features: Say goodbye to double bookings and missed appointments. Thryv’s intuitive scheduling system helps both you and your clients find suitable times effortlessly, enhancing overall satisfaction.

Cobalt

No key benefits available yet.

Best fit

Best fit

Thryv

  • 1 to 100 employees
  • Small Business Services, Local Marketing, Professional Services, and Home Services
  • Business Owners, Marketing Managers, Customer Service Representatives, and Operations Managers

Cobalt

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Thryv

  • Users may seek alternatives to Thryv if they require more industry-specific features tailored to niche markets, as some businesses need specialized tools that Thryv may not offer.
  • Budget constraints could lead users to explore more cost-effective solutions, especially small businesses looking for essential functionalities without the additional costs associated with Thryv's comprehensive offerings.
  • Businesses that prioritize user interface and experience might consider alternatives if they find Thryv's platform less intuitive or difficult to navigate compared to other user-friendly options available in the market.

Cobalt

No alternatives guidance available yet.

Software Demo

Demo

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  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

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How do Thryv and Cobalt Compare on Features?

Total Features

9 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare Thryv and Cobalt on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Thryv pricing
      Cobalt pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Thryv User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      309

      23

      3

      2

      2

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use and excellent customer support, with some concerns about advertising features and support complexity.

      What buyers like

      • Ease of use
      • Customer support
      • Workflow improvement

      Common complaints

      • Advertising tracking limitations
      • Support complexity

      Buyer sentiment

      No user reviews or ratings are available to assess buyer sentiment.

      What buyers like

      • Salesforce integration
      • User-friendly platform
      • Direct admin access

      Common complaints

      • Limited to CRM functionalities
      • Can be complex for new users
      • Higher cost compared to competitors

      Pros and Cons

      • Exceptional and responsive customer service with knowledgeable support

      • User-friendly interface enabling easy management of CRM, marketing, and scheduling

      • Comprehensive 24/7 support ensuring quick issue resolution

      • Inadequate or unreliable tracking for paid advertising campaigns

      • Layered support structure can cause frustration when resolving complex issues

      • Integration with Salesforce

      • Direct admin access to client accounts

      • Offshore development and support

      • Lack of publicly available pricing information

      • No user ratings or reviews available

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Eric Guel Photography

      Eric Guel Photography

      Green Tech Cleaning

      Green Tech Cleaning

      Hair by Sierra

      Hair by Sierra

      No Customers information available.

      Media and Screenshots

      Screenshots

      Automated Campaigns

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      video-0

      3 Videos

      Top Alternatives to Thryv and Cobalt in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Thryv or Cobalt?
      Thryv edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Thryv and Cobalt offer a free trial?
      Neither Thryv nor Cobalt currently lists a free trial.
      What is the starting price of Thryv vs Cobalt?
      Thryv starts at Contact for pricing. Cobalt starts at Contact for pricing.
      What are the top alternatives to Thryv?
      Top alternatives to Thryv include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Keap, SalesCRM.
      What are the top alternatives to Cobalt?
      Top alternatives to Cobalt include ClickUp, Zoho CRM, Freshsales, Microsoft Dynamics 365 for Sales, Thryv.

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