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Tettra vs Document360 Comparison

Last updated:

Tettra

4.4(64 reviews)

Starting at $8.33 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Tettra is an open-source enterprise wiki software, licensed under AGPLv3. A self-hosted enterprise wiki is an effective tool for collaboration across the company, upgrading the company's knowledge base, adapting to chang…

Document360

4.7(571 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Document360 is a SaaS knowledge base platform that helps teams create, manage, and share documentation at scale. With AI-powered tools like an intelligent writing assistant, context-aware search (‘Ask Eddy’), and decisio…

Document360 leads on user satisfaction with a 4.7-star rating across 571 reviews.

SpotSaaS Analysis

TettraDocument360

The core difference lies in Tettra's focus on customizable, self-hosted wikis with detailed permission settings, while Document360 emphasizes AI-enhanced knowledge management for improved documentation and discovery. Ideal buyers for Tettra are enterprises seeking full control over their wiki environment, whereas Document360 suits those looking for advanced AI features to streamline their knowledge processes.

Who should pick which

  • Customizable, self-hosted enterprise wiki:
  • Fine-grained permissions for secure knowledge access:
  • Ideal for companies with 51-500 or 500+ employees:
  • Best for teams needing full customization control:
  • Price: $8.33
  • AI-enhanced knowledge management solution:
  • Context-aware search for efficient knowledge discovery:
  • Suitable for enterprises with 51-500 or 500+ employees:
  • Ideal for teams seeking improved documentation quality:
  • Price: not listed

Tettra vs Document360 — at a glance

FeatureTettraDocument360
Rating4.4 / 54.7 / 5
Reviews64571
Starting price$8.33 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEnterprise Wiki SoftwareEnterprise Wiki Software
Integrations6+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Tettra and Document360

  • Pricing: Tettra starts at $8.33 /User/Month. Document360 pricing is not publicly listed.
  • User satisfaction: Document360 scores higher with a 4.7-star average.
  • Deployment: Tettra supports SaaS/Web/Cloud; Document360 supports SaaS/Web/Cloud.

Tettra vs Document360 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Enterprise Wiki Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Tettra - Enterprise Wiki Software
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Talk to an expert
Document360 - Enterprise Wiki Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Tettra

Best for customizable, self-hosted enterprise wikis with fine-grained permissions.

Choose if
  • You need an open-source, self-hosted wiki for full customization control.
  • Your teams require detailed permission settings to manage knowledge access securely.
  • Collaboration with external partners in a controlled environment is essential.
Consider alternatives if
  • Your organization lacks dedicated IT resources to handle self-hosting and maintenance.
  • You depend heavily on extensive out-of-the-box integrations with other software.

Document360

Best for enterprises needing AI-enhanced, secure, and scalable knowledge management.

Choose if
  • You require AI-powered writing assistance to improve documentation quality.
  • Your team benefits from context-aware search for faster knowledge discovery.
  • You need enterprise-grade security with multi-language support and robust integrations.
Consider alternatives if
  • You are a freelancer or solo entrepreneur seeking a simple documentation tool.
  • You prefer transparent, fixed pricing without sales consultation or complex quotes.

Tettra: Best for customizable, self-hosted enterprise wikis with fine-grained permissions. Document360: Best for enterprises needing AI-enhanced, secure, and scalable knowledge management.

Description

Tettra is an open-source enterprise wiki software, licensed under AGPLv3. A self-hosted enterprise wiki is an effective tool for collaboration across the company, upgrading the company's ... Read More about Tettra

Document360 is a SaaS knowledge base platform that helps teams create, manage, and share documentation at scale. With AI-powered tools like an intelligent writing assistant, context-aware ... Read More about Document360

Entry Level Pricing

  • Starts from $8.33 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.4

(64)

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Tettra and Document360 Compare on Features?

Total Features

0 Features

11 Features

Unique Features

No features

No unique features

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Get Quote

Compare Tettra and Document360 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $8.33 , Billed Yearly
      • Not Available

      Pricing Plans

      • Starting

        • For small teams just getting started with knowledge sharing

        • $0 up to 10 users

        • User limit - Up to 10 users

        Show more +

      • Scaling

        • $8.33 per user per month

        • $10 per user per month

        • User limit - Up to 250 users

        Show more +

      • Enterprise

        • $16.66 per user per month

        • $20 per user per month

        • User limit - Unlimited

        Show more +

      • Professional

        Custom

        • Internal & External Knowledge Base

        • Custom Web Address

        • Import from Word

        Show more +

      • Business

        Custom

        • Everything in Professional, plus

        • Custom Workflow Builder

        • Embedded Help Centre

        Show more +

      • Enterprise

        Custom

        • Everything in Business, plus

        • Multiple Sign-On Models

        • Interactive Decision Tree

        Show more +

      Pricing Page

      Tettra pricing
      Document360 pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Tettra User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      64

      7

      2

      0

      0

      215

      12

      3

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Tettra's customization and permission features but note challenges with self-hosting and limited integrations.

      What buyers like

      • Customizability
      • Permission management
      • Collaboration capabilities

      Common complaints

      • Self-hosting complexity
      • Integration limitations

      Buyer sentiment

      Buyers generally express high satisfaction with Document360’s advanced AI features and robust security, though some note pricing opacity and complexity as drawbacks.

      What buyers like

      • AI-powered content creation
      • Effective search functionality
      • Strong security and integrations

      Common complaints

      • Pricing transparency
      • Learning curve

      Pros and Cons

      • Open-source nature allowing customization

      • Fine-grained permission controls

      • Effective collaboration with third parties

      • Requires self-hosting and maintenance

      • Limited pricing transparency

      • AI-powered intelligent writing assistant improves content quality

      • Context-aware search ('Ask Eddy') enhances knowledge discovery

      • Robust integrations and enterprise-grade security

      • Pricing details are not publicly available, requiring sales contact

      • May have a learning curve due to advanced features and configurability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      No Customers information available.

      Cxense

      Cxense

      Dataddo

      Dataddo

      Datree

      Datree

      Media and Screenshots

      Screenshots

      Experiments Pipeline

      6 Screenshots

      Import and export in Document360

      2 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Tettra and Document360 in 2026

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      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Tettra or Document360?
      Document360 edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Tettra and Document360 offer a free trial?
      Yes, both Tettra and Document360 offer a free trial.
      What is the starting price of Tettra vs Document360?
      Tettra starts at $8.33 /User/Month. Document360 starts at Contact for pricing.
      What are the top alternatives to Tettra?
      Top alternatives to Tettra include Zoho Wiki, KBPublisher, Drupal Wiki, TWiki, KnowledgeBase Manager Pro.
      What are the top alternatives to Document360?
      Top alternatives to Document360 include KBPublisher, Drupal Wiki, Eniston, KnowledgeBase Manager Pro, Talisma KnowledgeBase.

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