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TeamViewer vs LogMeIn Rescue Comparison

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TeamViewer

3.9(12,204 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer allows you to enter a password…

LogMeIn Rescue

4.6(500 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to quickly deploy the software and get s…

LogMeIn Rescue leads on user satisfaction with a 4.6-star rating across 500 reviews.

TeamViewer vs LogMeIn Rescue — at a glance

FeatureTeamViewerLogMeIn Rescue
Rating3.9 / 54.6 / 5
Reviews12,204500
Starting price$9 /monthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours24/7 (Live rep), Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between TeamViewer and LogMeIn Rescue

  • Pricing: TeamViewer starts at $9 /month. LogMeIn Rescue pricing is not publicly listed.
  • Target audience: TeamViewer is built for Freelancers / Consultants and Large Enterprises, while LogMeIn Rescue targets Large Enterprises and Medium Business.
  • User satisfaction: LogMeIn Rescue scores higher with a 4.6-star average.
  • Deployment: TeamViewer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LogMeIn Rescue supports SaaS/Web/Cloud.

TeamViewer vs LogMeIn Rescue — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

TeamViewer
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LogMeIn Rescue
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

TeamViewer

Best for simple, reliable remote access and IT support across platforms.

Choose if
  • You need an easy-to-use remote access tool for IT support or remote work.
  • Your team requires cross-platform compatibility including Windows, macOS, Linux, iOS, and Android.
  • You want robust security with end-to-end encryption and multi-factor authentication.
Consider alternatives if
  • You require extensive customization or advanced remote access features.
  • You need uninterrupted commercial use without risk of mistaken bans for personal use.

LogMeIn Rescue

Best for efficient, secure remote IT support with unlimited machine access.

Choose if
  • You need unattended remote access for troubleshooting multiple machines efficiently.
  • Your team requires an intuitive interface suitable for varied technical skill levels.
  • You want seamless integration with admin tools and mobile camera support via Rescue Lens.
Consider alternatives if
  • Your organization has a very limited budget due to LogMeIn Rescue’s higher pricing.
  • You require extensive mobile device support with simple mobile interfaces.

TeamViewer: Best for simple, reliable remote access and IT support across platforms. LogMeIn Rescue: Best for efficient, secure remote IT support with unlimited machine access.

Description

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More about TeamViewer

LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More about LogMeIn Rescue

Entry Level Pricing

  • Starts from $9 , yearly
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

9.8/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-500 employeesLarge enterprises
50-500 employees501-10,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

TeamViewer

  • Smooth Remote Access: With TeamViewer, you can easily connect to devices from anywhere in the world, allowing your team to troubleshoot issues or collaborate in real-time without geographical constraints.
  • Security Features: Your data is protected with end-to-end encryption and multi-factor authentication, keeping sensitive information secure during remote sessions.
  • Cross-Platform Compatibility: Whether you're on Windows, macOS, Linux, iOS, or Android, TeamViewer has you covered. This flexibility means that your team can work together regardless of the devices they use.

LogMeIn Rescue

  • Remote Support: With LogMeIn Rescue, we can easily connect with our customers and employees, regardless of their location. This means faster resolutions and improved customer satisfaction, as support is just a click away.
  • Multi-Device Compatibility: Whether it's a desktop, tablet, or mobile device, LogMeIn Rescue supports a wide range of platforms. This flexibility lets us assist users on their preferred devices without any hassle.
  • Security Features: We prioritize security in every interaction. LogMeIn Rescue uses advanced encryption and multi-factor authentication to protect sensitive information during remote sessions.
Best fit

Best fit

TeamViewer

  • 10 to 500 employees
  • IT support, remote work solutions, education, healthcare, and manufacturing
  • IT support technicians, remote support agents, system administrators, and educators

LogMeIn Rescue

  • 50 to 10,000 employees
  • IT support, telecommunications, healthcare, education, and e-commerce
  • IT Support Specialists, Help Desk Technicians, Customer Service Representatives, Technical Support Managers, and Operations Managers
Watchouts

Reasons buyers look elsewhere

TeamViewer

  • Pricing exceeds budget for solo users and small teams needing only basic remote access — competitors like Chrome Remote Desktop and AnyDesk cost less
  • Lag and connection drops during sessions push users to alternatives with faster, more stable performance for critical work
  • Teams with strict compliance requirements (HIPAA, SOC 2) switch to alternatives offering end-to-end encryption and on-premises data storage

LogMeIn Rescue

  • Users may seek alternatives due to high subscription costs, especially for small businesses or startups that require cost-effective solutions without compromising on essential features and functionalities.
  • Some may find LogMeIn Rescue's interface unintuitive, prompting them to explore alternatives that offer a more user-friendly experience and streamlined navigation for both technicians and end-users.
  • Limited customization options can drive users to look for alternatives that allow greater flexibility in branding, workflow, and integration with existing tools tailored to their specific business needs.

Software Demo

Demo

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Step 1 of 4

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How do TeamViewer and LogMeIn Rescue Compare on Features?

Total Features

8 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare TeamViewer and LogMeIn Rescue on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , yearly
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      TeamViewer pricing
      LogMeIn Rescue pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      TeamViewer User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10777

      233

      32

      27

      435

      99

      29

      4

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate TeamViewer's ease of use, reliability, and free personal use, though some express frustration over mistaken commercial use bans and limited advanced features.

      What buyers like

      • Ease of use
      • Reliable performance
      • Free personal use

      Common complaints

      • False commercial use detection
      • Limited advanced features

      Buyer sentiment

      Users generally praise LogMeIn Rescue for its ease of use, robust remote support features, and security, though some note connectivity and pricing concerns.

      What buyers like

      • Ease of use
      • Remote support efficiency
      • Security features

      Common complaints

      • Connectivity issues
      • Setup complexity for non-technical users

      Pros and Cons

      • Intuitive and easy-to-use interface suitable for all technical levels

      • Reliable and stable performance ensuring seamless remote connections

      • Free for personal use with generous features

      • Mistaken identification of personal use as commercial causing bans

      • Limited customization and advanced features for power users

      • Efficient unattended remote connection for troubleshooting

      • Intuitive interface suitable for varying technical backgrounds

      • Seamless integration with admin tools for remote access

      • Occasional connectivity issues on slower internet connections

      • Time-consuming setup for less tech-savvy users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used TeamViewer or LogMeIn Rescue? Tell buyers what actually differs.

      List of Customers

      Customers

      Siemens

      Siemens

      Coca-Cola

      Coca-Cola

      Airbus

      Airbus

      Motorola

      Motorola

      Media and Screenshots

      Screenshots

      screenshots

      13 Screenshots

      Technician console

      1 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to TeamViewer and LogMeIn Rescue in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, TeamViewer or LogMeIn Rescue?
      LogMeIn Rescue edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do TeamViewer and LogMeIn Rescue offer a free trial?
      Yes, both TeamViewer and LogMeIn Rescue offer a free trial.
      What is the starting price of TeamViewer vs LogMeIn Rescue?
      TeamViewer starts at $9 /month. LogMeIn Rescue starts at Contact for pricing.
      What are the top alternatives to TeamViewer?
      Top alternatives to TeamViewer include GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk.
      What are the top alternatives to LogMeIn Rescue?
      Top alternatives to LogMeIn Rescue include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.