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Compare TalkDesk vs CallRoot

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

TalkDesk - Call Center Software

TalkDesk

(2962)
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CallRoot - Inbound Call Tracking Software

CallRoot

(3)
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Overview
Affiliate Disclosure

Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More

CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using ... Read More

Entry Level Pricing
  • Starts from $85 , monthly
  • Starts from $49
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

Not Available

User Ratings

4.4

(3656)

3.3

(6)
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Software Demo

Demo

Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $85 , monthly
        • $49
        Pricing Plans
        • Not Available
        Pricing Pagetalkdesk pricingcallroot pricing
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Individuals
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Individuals
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        4.4

        (based on 3656 reviews)

        3.3

        (based on 6 reviews)
        Rating Distribution

        Excellent

        2055

        Very Good

        718

        Good

        137

        Poor

        20

        Terible

        32

        Excellent

        1

        Very Good

        1

        Good

        0

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

        • User-friendly interface with easy access and customization in reporting.

        • Quick and responsive technical support.

        • Effective monitoring of team performance and call metrics.

        • Newcomers may find the rich features overwhelming without proper guidance.

        • Limited advanced functionality due to a restricted selection in the Marketplace.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Customers

        Customers
        IBM

        IBM

        Peloton

        Peloton

        Stitch Fix

        Stitch Fix

        No Customers information available.

        Media and Screenshots

        Screenshots
        Zendesk Callbar

        5 Screenshots

        New Callroot Contact

        5 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

        Alternatives

        Alternatives
        Nextiva - Call Center Software
        Nextiva

        4.4

        Zendesk Talk - Call Center Software
        Zendesk Talk

        4.3

        HoduCC - Call Center Software
        HoduCC

        3.8

        ResponseTap - Inbound Call Tracking Software
        ResponseTap

        4.3

        PhoneWagon - Inbound Call Tracking Software
        PhoneWagon

        4.6

        AvidTrak - Inbound Call Tracking Software
        AvidTrak

        4.2

        Add to Compare

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither TalkDesk nor CallRoot offers a free trial.

        TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

        CallRoot is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for TalkDesk Starts at $85/user/month when monthly whereas for CallRoot Starts at $49/Month.

        Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

        Some top alternatives to CallRoot includes ResponseTap, PhoneWagon, AvidTrak, Calltracks, CallView 360, calltrak, TeleCapture, Call Tracker, Funnel Phones and TrackBiz.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA