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Compare TalkDesk vs CallHippo vs Call Center Studio vs Nextiva

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Overview

Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More

CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Starts from $85 , monthly
  • Starts from $14 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

9.3/10

8.9/10

User Ratings

4.7

(83)
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Software Demo

Demo

Features

Total Features

10 Features

9 Features

10 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $85 , monthly
              • $14 , Billed Yearly
              • Not Available
              Pricing Plans
              • Not Available
              Pricing Pagetalkdesk pricingcallhippo pricingcall-center-studio pricing

              Other Details

              Organization Types supported
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              2055

              Very Good

              718

              Good

              137

              Poor

              20

              Terible

              32

              Excellent

              235

              Very Good

              53

              Good

              2

              Poor

              0

              Terible

              19

              Excellent

              80

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more

              CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for ...Read more

              Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

              Pros and Cons
              • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

              • User-friendly interface with easy access and customization in reporting.

              • Quick and responsive technical support.

              • Effective monitoring of team performance and call metrics.

              • Newcomers may find the rich features overwhelming without proper guidance.

              • Limited advanced functionality due to a restricted selection in the Marketplace.

              • Excellent call quality and clarity, enhancing communication experience.

              • User-friendly interface and easy setup process for quick deployment.

              • Good customer support with prompt issue resolution.

              • Cloud-based system enabling accessibility from anywhere.

              • Occasional network issues affecting call connection.

              • Dashboard and dialer functionalities may encounter glitches.

              • Fast and effective technical support, providing instant solutions.

              • Simple and user-friendly interface, easy to navigate for all users.

              • Reliable dialer with excellent call quality, suitable for high call volumes.

              • Cost-effective solution with comprehensive features compared to competitors.

              • Lack of variety in the Marketplace for additional apps and connectors.

              • Some users find it overly simplistic, lacking in advanced customization options.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers
              IBM

              IBM

              Peloton

              Peloton

              Stitch Fix

              Stitch Fix

              Hubilo

              Hubilo

              Concetto Labs

              Concetto Labs

              Appknox

              Appknox

              Vodafone

              Vodafone

              Fedex

              Fedex

              Volvo

              Volvo

              Media and Screenshots

              Screenshots
              Zendesk Callbar

              5 Screenshots

              Dynamic number insertion

              3 Screenshots

              Admin

              6 Screenshots

              Videos
              video-0

              3 Videos

              video-0

              3 Videos

              video-0

              1 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Neither TalkDesk nor CallHippo offers a free trial.

              TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

              CallHippo is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for TalkDesk Starts at $85/user/month when monthly whereas for CallHippo Starts at $14/User/Month when Billed Yearly.

              Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

              Some top alternatives to CallHippo includes Nextiva, Zendesk Talk, Dialer360, CallTools, CloudTalk, Call Center Studio, TeleCapture, Vonage Contact Center, RingCentral Contact Center and MyOperator.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].