SurveySparrow vs Usabilla Comparison
SurveySparrow
Starting at $19 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…
Usabilla
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…
SurveySparrow leads on user satisfaction with a 4.5-star rating across 2,274 reviews.
SurveySparrow vs Usabilla — at a glance
| Feature | SurveySparrow | Usabilla |
|---|---|---|
| Rating | 4.5 / 5 | 3.8 / 5 |
| Reviews | 2,274 | 10 |
| Starting price | $19 /Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Experience Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | SOC 2, GDPR | GDPR |
| Data residency | Global | Global |
Key differences between SurveySparrow and Usabilla
- Pricing: SurveySparrow starts at $19 /Month. Usabilla pricing is not publicly listed.
- Free trial: SurveySparrow offers a free trial; Usabilla does not.
- Target audience: SurveySparrow is built for Freelancers / Consultants and Large Enterprises, while Usabilla targets Large Enterprises and Medium Business.
- User satisfaction: SurveySparrow scores higher with a 4.5-star average.
- Deployment: SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
SurveySparrow vs Usabilla — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for easy, real-time feedback surveys embedded in websites and Windows apps.
- You need simple, quick survey creation with low setup complexity.
- Your team includes product managers, customer experience, or marketing professionals.
- You want surveys that run seamlessly inside public websites or Windows applications.
- You require highly customized, enterprise-grade survey workflows and advanced analytics.
- Your team needs offline survey capabilities or transparent, detailed pricing information.
Best for enterprise teams collecting targeted website user feedback.
- You need seamless integration of a customizable feedback button on your website.
- Your focus is on gathering user comments tied to specific website elements.
- You represent a mid-sized to large company aiming to optimize digital channels.
- You are a small business with a limited budget seeking low-cost solutions.
- You require advanced analytics and detailed reporting out-of-the-box without customization.
SurveySparrow: Best for easy, real-time feedback surveys embedded in websites and Windows apps. Usabilla: Best for enterprise teams collecting targeted website user feedback.
Description | SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow | Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveySparrow and Usabilla Compare on Features?
Total Features | 28 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveySparrow and Usabilla on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
SurveySparrow User Reviews & Rating Comparison
User Ratings | 4.5 (based on 2274 reviews) | 3.8 (based on 10 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Mphasis  Deloitte Digital  Godrej |  Bandwidth  Lufthansa  KLM |
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Media and Screenshots
Screenshots |  8 Screenshots |  3 Screenshots |
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Videos |  6 Videos |  2 Videos |
Top Alternatives to SurveySparrow and Usabilla in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveySparrow or Usabilla?
- SurveySparrow edges out the other on user ratings (4.5 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveySparrow and Usabilla offer a free trial?
- SurveySparrow offers a free trial. Usabilla does not.
- What is the starting price of SurveySparrow vs Usabilla?
- SurveySparrow starts at $19 /Month. Usabilla starts at Contact for pricing.
- What are the top alternatives to SurveySparrow?
- Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.
- What are the top alternatives to Usabilla?
- Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.