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SurveySparrow vs Simplesat Comparison

Last updated:

SurveySparrow

4.5(2,274 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…

Simplesat

4.8(180 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and…

Simplesat leads on user satisfaction with a 4.8-star rating across 180 reviews.

SurveySparrow vs Simplesat — at a glance

FeatureSurveySparrowSimplesat
Rating4.5 / 54.8 / 5
Reviews2,274180
Starting price$19 /Month$79 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between SurveySparrow and Simplesat

  • Pricing: SurveySparrow starts at $19 /Month, while Simplesat starts at $79 /Month.
  • Target audience: SurveySparrow is built for Freelancers / Consultants and Large Enterprises, while Simplesat targets Large Enterprises and Medium Business.
  • User satisfaction: Simplesat scores higher with a 4.8-star average.
  • Deployment: SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Simplesat supports SaaS/Web/Cloud.

SurveySparrow vs Simplesat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveySparrow - Survey/ User Feedback Software
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Simplesat - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

SurveySparrow

Best for easy, real-time feedback surveys embedded in websites and Windows apps.

Choose if
  • You need simple, quick survey creation with low setup complexity.
  • Your team includes product managers, customer experience, or marketing professionals.
  • You want surveys that run seamlessly inside public websites or Windows applications.
Consider alternatives if
  • You require highly customized, enterprise-grade survey workflows and advanced analytics.
  • Your team needs offline survey capabilities or transparent, detailed pricing information.

Simplesat

Best for

Large Enterprises, Medium Business, Small Business

SurveySparrow typically suits Freelancers / Consultants and Large Enterprises. Simplesat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) ... Read More about Simplesat

Entry Level Pricing

  • Starts from $19
  • Starts from $79 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.4/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SurveySparrow and Simplesat Compare on Features?

Total Features

28 Features

13 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveySparrow and Simplesat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Standard

        • 1k responses per month

        • 10k email sends per month

        • Unlimited users

        Show more +

      • Pro

        • 10k responses per month

        • 50k email sends per month

        • Everything included in Standard

        Show more +

      Pricing Page

      SurveySparrow pricing
      Simplesat pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveySparrow User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 2274 reviews)

      4.8

      (based on 180 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Integration with Windows applications

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Buyer sentiment

      Buyer sentiment is very strong across 180 reviews, with consistently positive feedback.

      What buyers like

      • Real-time customer feedback
      • CSAT and CES surveys
      • Integration with multiple platforms

      Common complaints

      • Limited advanced analytics
      • May not suit non-MSPs
      • Pricing can be high

      Pros and Cons

      • Easy to create and embed surveys in websites and Windows applications

      • Real-time feedback collection

      • Cross-platform compatibility with popular Windows platforms

      • Limited information on advanced customization options

      • Potential lack of enterprise-grade features

      • Real-time feedback provides immediate insights.

      • Integration with popular platforms enhances usability.

      • Designed specifically for MSPs, ensuring relevance.

      • Limited analytics features may not meet all needs.

      • Pricing may be high for smaller firms.

      List of Customers

      Customers

      Mphasis

      Mphasis

      Deloitte Digital

      Deloitte Digital

      Godrej

      Godrej

      Drift

      Drift

      Fujifilm

      Fujifilm

      The Home Depot

      The Home Depot

      Media and Screenshots

      Screenshots

      Conditional Formatting

      8 Screenshots

      Their Feedback

      3 Screenshots

      Videos

      video-0

      6 Videos

      video-0

      1 Videos

      Top Alternatives to SurveySparrow and Simplesat in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveySparrow or Simplesat?
      Simplesat edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveySparrow and Simplesat offer a free trial?
      Yes, both SurveySparrow and Simplesat offer a free trial.
      What is the starting price of SurveySparrow vs Simplesat?
      SurveySparrow starts at $19 /Month. Simplesat starts at $79 /Month.
      What are the top alternatives to SurveySparrow?
      Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.
      What are the top alternatives to Simplesat?
      Top alternatives to Simplesat include QuestionPro, EventSurvey360, SightMill, SurveySparrow, Nicereply.

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