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SurveyRock vs Hively Comparison

Last updated:

SurveyRock

4.3(103 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey tool or visual questionnaire b…

Hively

4.2(57 reviews)

Starting at $0 /month

  • Large Enterprises
  • Medium Business

Hively is a survey and feedback software that will help to improve shop's customer experience. The Hively feedback app allows user to collect data when customers are at shop, and allows customers to conveniently reply in…

SurveyRock leads on user satisfaction with a 4.3-star rating across 103 reviews.

SurveyRock vs Hively — at a glance

FeatureSurveyRockHively
Rating4.3 / 54.2 / 5
Reviews10357
Starting price$13 /Month$0 /month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyGlobalUS

Key differences between SurveyRock and Hively

  • Pricing: SurveyRock starts at $13 /Month, while Hively starts at $0 /month.
  • User satisfaction: SurveyRock scores higher with a 4.3-star average.
  • Deployment: SurveyRock supports SaaS/Web/Cloud; Hively supports SaaS/Web/Cloud.

SurveyRock vs Hively — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyRock - Survey/ User Feedback Software
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Talk to an expert
Hively - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveyRock

Best for

Large Enterprises, Medium Business, Small Business

Hively

Best for

Large Enterprises, Medium Business, Small Business

SurveyRock typically suits Large Enterprises and Medium Business. Hively tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey ... Read More about SurveyRock

Hively is a survey and feedback software that will help to improve shop's customer experience. The Hively feedback app allows user to collect data when customers are at shop, and allows ... Read More about Hively

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $0 , monthly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

7.9/10

User Ratings

Based on verified Spotsaas reviews

4.2

(57)
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Software Demo

Demo

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How do SurveyRock and Hively Compare on Features?

Total Features

12 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveyRock and Hively on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $13 , Billed Yearly
      • $0 , monthly

      Pricing Plans

      • Basic

        • Number of surveys : Unlimited

        • Questions per survey : 15

        • Responses per survey : 125

        Show more +

      • Premium

        • Includes features of Basic plan, plus

        • Questions per survey : Unlimited

        • Responses per survey : Unlimited

        Show more +

      • Business

        • Includes features of Premium plan, plus

        • Advanced survey logic

        • Custom variables

        Show more +

      • Browse all pricing plans
      • Free

        $0

        /month

        • Unlimited ratings

        • Up to 3 users

        • Direct request ratings

        Show more +

      • Hively - Monthly

        $15

        /month

        • Unlimited ratings

        • Multiple teams within your account

        • Multiple languages for ratings

        Show more +

      Pricing Page

      SurveyRock pricing
      Hively pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveyRock User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 103 reviews)

      4.2

      (based on 57 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 103 reviews, with strong overall satisfaction.

      What buyers like

      • Quick survey creation
      • User-friendly interface
      • Customizable templates

      Common complaints

      • Limited advanced analytics
      • Basic reporting features
      • No offline capabilities

      Buyer sentiment

      Buyer sentiment is positive across 57 reviews, with strong overall satisfaction.

      What buyers like

      • Real-time customer feedback
      • Improves customer experience
      • User-friendly interface

      Common complaints

      • Limited reporting features
      • Focus on in-store feedback
      • May not suit online businesses

      Pros and Cons

      • Fast setup allows users to create surveys in minutes.

      • Customizable templates cater to diverse survey needs.

      • User-friendly interface ensures ease of use for all staff.

      • May not support complex survey logic.

      • Limited integration options with other tools.

      • Real-time feedback collection enhances customer interactions.

      • User-friendly design makes it easy to implement.

      • Mobile compatibility allows for on-the-go feedback.

      • Limited reporting capabilities may hinder analysis.

      • Primarily designed for in-store use.

      List of Customers

      Customers

      Hilton

      Hilton

      Unilever

      Unilever

      Kodak

      Kodak

      No Customers information available.

      Media and Screenshots

      Screenshots

      Design Survey screenshot

      3 Screenshots

      Hively

      3 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to SurveyRock and Hively in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyRock or Hively?
      SurveyRock edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyRock and Hively offer a free trial?
      Neither SurveyRock nor Hively currently lists a free trial.
      What is the starting price of SurveyRock vs Hively?
      SurveyRock starts at $13 /Month. Hively starts at $0 /month.
      What are the top alternatives to SurveyRock?
      Top alternatives to SurveyRock include SurveyMonkey, QuestionPro, SurveySparrow, GetFeedback, Surveyface.
      What are the top alternatives to Hively?
      Top alternatives to Hively include SurveySparrow, SurveyRock, easyfeedback, Cognito Forms, Honestly Employee Engagement.

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