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SurveyPro vs ProProfs Survey Maker vs Zonka Feedback Comparison

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SurveyPro

4.2(320 reviews)

Starting at $1,295 one time license

  • Free Trial
  • Small Business
  • Medium Business

Introducing SurveyPro: a powerful survey software that lets you distribute surveys online or via paper. With a sleek questionnaire design, a built-in database, and advanced reporting and analysis tools, SurveyPro 5 makes…

ProProfs Survey Maker

4.4(54 reviews)

Starting at $7 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionna…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

ProProfs Survey Maker leads on user satisfaction with a 4.4-star rating across 54 reviews.

SurveyPro vs ProProfs Survey Maker vs Zonka Feedback — at a glance

FeatureSurveyProProProfs Survey MakerZonka Feedback
Rating4.2 / 54.4 / 54.7 / 5
Reviews32054130
Starting price$1,295 one time license$7 /Month$24 /Month
Free trial Yes Yes Yes
Free version No No No
Best forSmall Business, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUSGlobal

Key differences between SurveyPro and ProProfs Survey Maker

  • Pricing: SurveyPro starts at $1,295 one time license, while ProProfs Survey Maker starts at $7 /Month.
  • Target audience: SurveyPro is built for Small Business and Medium Business, while ProProfs Survey Maker targets Large Enterprises and Medium Business.
  • User satisfaction: ProProfs Survey Maker scores higher with a 4.4-star average.

Compare SurveyPro vs ProProfs Survey Maker vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyPro - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
ProProfs Survey Maker - NPS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveyPro

Best for

Small Business, Medium Business

ProProfs Survey Maker

Best for customizable, multi-lingual surveys in small to medium businesses.

Choose if
  • You need extensive branding and personalization options for surveys.
  • Your team requires multi-lingual support optimized for various devices.
  • You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You require advanced, stable mobile survey management features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

SurveyPro typically suits Small Business and Medium Business. ProProfs Survey Maker tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing SurveyPro: a powerful survey software that lets you distribute surveys online or via paper. With a sleek questionnaire design, a built-in database, and advanced reporting and ... Read More about SurveyPro

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for ... Read More about ProProfs Survey Maker

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $1,295
  • Starts from $7
  • Starts from $24 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.2/10

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.4

(54)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

SurveyPro has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SurveyPro, ProProfs Survey Maker and Zonka Feedback Compare on Features?

Total Features

12 Features

0 Features

28 Features

Unique Features

No unique features

No features

No unique features

Get Quote
Get Quote

Compare SurveyPro, ProProfs Survey Maker and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $1,295
        • $7
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        SurveyPro pricing
        ProProfs Survey Maker pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        SurveyPro vs ProProfs Survey Maker User Reviews & Rating Comparison

        User Ratings

        4.2

        (based on 320 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        26

        15

        3

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 320 reviews, with strong overall satisfaction.

        What buyers like

        • User-friendly interface
        • Advanced reporting tools
        • Customizable templates

        Common complaints

        • Limited offline capabilities
        • May require training
        • Basic analytics features

        Buyer sentiment

        Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.

        What buyers like

        • Customization options
        • Multi-lingual support
        • User-friendly interface

        Common complaints

        • Limited integrations
        • Mobile UI and bugs

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Intuitive design enhances user experience.

        • Robust reporting tools provide valuable insights.

        • Flexible distribution options cater to diverse needs.

        • May require initial setup time.

        • Limited features for complex surveys.

        • Customizable survey creation with various question types and templates

        • Multi-lingual support optimized for different devices

        • Intuitive user interface with user-friendly controls

        • Limited third-party integrations

        • Occasional bugs and glitches impacting user experience

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        No screenshots available.

        ProProfs Survey Maker screenshot

        1 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SurveyPro or ProProfs Survey Maker?
        ProProfs Survey Maker edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SurveyPro and ProProfs Survey Maker offer a free trial?
        Yes, both SurveyPro and ProProfs Survey Maker offer a free trial.
        What is the starting price of SurveyPro vs ProProfs Survey Maker?
        SurveyPro starts at $1,295 one time license. ProProfs Survey Maker starts at $7 /Month.
        What are the top alternatives to SurveyPro?
        Top alternatives to SurveyPro include SurveyMonkey, Checkbox Survey, QuestionPro, SurveyMethods, SurveySparrow.
        What are the top alternatives to ProProfs Survey Maker?
        Top alternatives to ProProfs Survey Maker include Zonka Feedback, eSurveysPro, QuestionPro, SurveyNuts, PopSurvey.

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