SurveyMonkey vs SugarCRM Survey Rocket Comparison
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
SugarCRM Survey Rocket
Starting at $158.25 /Month
- Free Trial
- Large Enterprises
- Medium Business
SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or share the survey link with Emai…
SugarCRM Survey Rocket leads on user satisfaction with a 4.4-star rating across 88 reviews.
SurveyMonkey vs SugarCRM Survey Rocket — at a glance
| Feature | SurveyMonkey | SugarCRM Survey Rocket |
|---|---|---|
| Rating | 4.1 / 5 | 4.4 / 5 |
| Reviews | 28,818 | 88 |
| Starting price | $25 /User/Month | $158.25 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | — |
| Data residency | Global | Global |
Key differences between SurveyMonkey and SugarCRM Survey Rocket
- Pricing: SurveyMonkey starts at $25 /User/Month, while SugarCRM Survey Rocket starts at $158.25 /Month.
- Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while SugarCRM Survey Rocket targets Large Enterprises and Medium Business.
- User satisfaction: SugarCRM Survey Rocket scores higher with a 4.4-star average.
- Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SugarCRM Survey Rocket supports SaaS/Web/Cloud.
SurveyMonkey vs SugarCRM Survey Rocket — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Large Enterprises, Medium Business, Small Business
SurveyMonkey typically suits Freelancers / Consultants and Large Enterprises. SugarCRM Survey Rocket tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey | SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or ... Read More about SugarCRM Survey Rocket |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveyMonkey and SugarCRM Survey Rocket Compare on Features?
Total Features | 16 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyMonkey and SugarCRM Survey Rocket on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
SurveyMonkey User Reviews & Rating Comparison
User Ratings | 4.1 (based on 28818 reviews) | 4.4 (based on 88 reviews) |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 88 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Cisco  Box  intuit | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  6 Videos |  2 Videos |
Top Alternatives to SurveyMonkey and SugarCRM Survey Rocket in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyMonkey or SugarCRM Survey Rocket?
- SugarCRM Survey Rocket edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyMonkey and SugarCRM Survey Rocket offer a free trial?
- Yes, both SurveyMonkey and SugarCRM Survey Rocket offer a free trial.
- What is the starting price of SurveyMonkey vs SugarCRM Survey Rocket?
- SurveyMonkey starts at $25 /User/Month. SugarCRM Survey Rocket starts at $158.25 /Month.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to SugarCRM Survey Rocket?
- Top alternatives to SugarCRM Survey Rocket include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.