NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

SurveyMonkey vs Helpfull Comparison

Last updated:

SurveyMonkey

5.0(23 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

Helpfull

Starting at $49 /Month

  • Large Enterprises
  • Medium Business

Helpfull is an innovative feedback platform designed to offer companies the advantage of quickly collecting precise information from thousands of participants at once. This real-time feedback allows companies to make eff…

SurveyMonkey leads on user satisfaction with a 5.0-star rating across 23 reviews.

SurveyMonkey vs Helpfull — at a glance

FeatureSurveyMonkeyHelpfull
Rating5.0 / 5—
Reviews23—
Starting price$25 /User/Month$49 /Month
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR—
Data residencyGlobalUS

Key differences between SurveyMonkey and Helpfull

  • Pricing: SurveyMonkey starts at $25 /User/Month, while Helpfull starts at $49 /Month.
  • Free trial: SurveyMonkey offers a free trial; Helpfull does not.
  • Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while Helpfull targets Large Enterprises and Medium Business.
  • Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Helpfull supports SaaS/Web/Cloud.

SurveyMonkey vs Helpfull — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyMonkey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
Helpfull - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this SurveyMonkey vs Helpfull comparison

Get the full side-by-side as a PDF — these picks plus the top Survey/ User Feedback Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

SurveyMonkey vs Helpfull: Biggest differences

Start here before you go deeper into features.

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

Helpfull

Best for

Large Enterprises, Medium Business, Small Business

SurveyMonkey typically suits Freelancers / Consultants and Large Enterprises. Helpfull tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

Helpfull is an innovative feedback platform designed to offer companies the advantage of quickly collecting precise information from thousands of participants at once. This real-time ... Read More about Helpfull

Entry Level Pricing

  • Starts from $25
  • Starts from $49

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.8/10

7.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
—
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do SurveyMonkey and Helpfull Compare on Features?

Total Features

16 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveyMonkey and Helpfull on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • $49

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveyMonkey pricing
      Helpfull pricing

      SurveyMonkey vs Helpfull: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      SurveyMonkey vs Helpfull Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      —

      Multi-Factor Auth (MFA)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Audit Logs

      ✓ Yes
      —

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveyMonkey User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      23

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      What buyers like

      • Real-time feedback collection
      • Targeted surveys
      • Efficient decision-making

      Common complaints

      • May require participant incentives
      • Limited customization options
      • Not suitable for small sample sizes

      Pros and Cons

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      • Ability to gather feedback from thousands quickly

      • Targeted surveys for relevant insights

      • Supports efficient decision-making processes

      • Potentially high costs for large surveys

      • Limited customization for survey design

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used SurveyMonkey or Helpfull? Tell buyers what actually differs.

      SurveyMonkey and Helpfull Customers

      Customers

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      No Customers information available.

      Media and Screenshots

      Screenshots

      SurveyMonkey screenshot

      5 Screenshots

      Survey screenshot

      3 Screenshots

      Videos

      video-0

      6 Videos

      video-0

      1 Videos

      Top Alternatives to SurveyMonkey and Helpfull in 2026

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyMonkey or Helpfull?
      SurveyMonkey edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do SurveyMonkey and Helpfull offer a free trial?
      SurveyMonkey offers a free trial. Helpfull does not.
      What is the starting price of SurveyMonkey vs Helpfull?
      SurveyMonkey starts at $25 /User/Month. Helpfull starts at $49 /Month.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Brew Survey, QuestionPro, GetFeedback, LimeSurvey, BlockSurvey.
      What are the top alternatives to Helpfull?
      Top alternatives to Helpfull include Surveyface, Survey Anyplace, Rapidr, SurveyMonkey, Informizely.