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SurveyGold vs Customer Thermometer Comparison

Last updated:

SurveyGold

4.4(13 reviews)

Starting at $15 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

SurveyGold is a web-based survey software designed to capture and organize complete opinions. It simplifies surveys by integrating the ability to collect survey responses and analyze reporting into a single powerful plat…

Customer Thermometer

3.7(41 reviews)

Starting at $29 /Month

  • Freelancers / Consultants
  • Large Enterprises

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be plac…

SurveyGold leads on user satisfaction with a 4.4-star rating across 13 reviews.

SurveyGold vs Customer Thermometer — at a glance

FeatureSurveyGoldCustomer Thermometer
Rating4.4 / 53.7 / 5
Reviews1341
Starting price$15 /Month$29 /Month
Free trial Yes No
Free version No No
Best forIndividuals, Freelancers / Consultants, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API—Available
Support modesBusiness Hours, OnlineBusiness Hours, Online
Certifications——
Data residencyUSUS

Key differences between SurveyGold and Customer Thermometer

  • Pricing: SurveyGold starts at $15 /Month, while Customer Thermometer starts at $29 /Month.
  • Free trial: SurveyGold offers a free trial; Customer Thermometer does not.
  • Target audience: SurveyGold is built for Individuals and Freelancers / Consultants, while Customer Thermometer targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SurveyGold scores higher with a 4.4-star average.
  • Deployment: SurveyGold supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac; Customer Thermometer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SurveyGold vs Customer Thermometer — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyGold - Survey/ User Feedback Software
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Customer Thermometer - Survey/ User Feedback Software
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SurveyGold vs Customer Thermometer: Biggest differences

Start here before you go deeper into features.

SurveyGold

Best for

Individuals, Freelancers / Consultants, Medium Business

Customer Thermometer

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

SurveyGold typically suits Individuals and Freelancers / Consultants. Customer Thermometer tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyGold is a web-based survey software designed to capture and organize complete opinions. It simplifies surveys by integrating the ability to collect survey responses and analyze ... Read More about SurveyGold

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More about Customer Thermometer

Entry Level Pricing

  • Starts from $15
  • Starts from $29

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.3/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.4

(13)

3.7

(41)
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Get pricing help

Software Demo

Demo

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How do SurveyGold and Customer Thermometer Compare on Features?

Total Features

13 Features

9 Features

Unique Features

No unique features

No unique features

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Compare SurveyGold and Customer Thermometer on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15
      • $29

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveyGold pricing
      Customer Thermometer pricing

      SurveyGold vs Customer Thermometer: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      SurveyGold vs Customer Thermometer Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      SurveyGold User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 13 reviews)

      3.7

      (based on 41 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 13 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface
      • Comprehensive analytics tools
      • Customizable survey options

      Common complaints

      • Limited offline capabilities
      • Steep learning curve for advanced features
      • Pricing may be high for small businesses

      Buyer sentiment

      Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Simple setup
      • Quick feedback collection
      • Lightweight software

      Common complaints

      • Limited question types
      • Basic analytics
      • Not suitable for complex surveys

      Pros and Cons

      • The platform's user-friendly interface simplifies survey creation.

      • Comprehensive analytics tools provide valuable insights into customer data.

      • Customization options allow businesses to tailor surveys to their needs.

      • The learning curve can be steep for advanced features.

      • Pricing may be prohibitive for smaller organizations.

      • Fast setup allows for immediate user feedback.

      • Lightweight design makes it easy to integrate.

      • Limited question types may restrict feedback depth.

      • Not ideal for comprehensive survey needs.

      Used SurveyGold or Customer Thermometer? Tell buyers what actually differs.

      SurveyGold and Customer Thermometer Customers

      Customers

      No Customers information available.

      Adobe

      Adobe

      NHS

      NHS

      Loreal

      Loreal

      Media and Screenshots

      Screenshots

      SurveyGold screeshot

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      video-0

      4 Videos

      Top Alternatives to SurveyGold and Customer Thermometer in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyGold or Customer Thermometer?
      SurveyGold edges out the other on user ratings (4.4 vs 3.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do SurveyGold and Customer Thermometer offer a free trial?
      SurveyGold offers a free trial. Customer Thermometer does not.
      What is the starting price of SurveyGold vs Customer Thermometer?
      SurveyGold starts at $15 /Month. Customer Thermometer starts at $29 /Month.
      What are the top alternatives to SurveyGold?
      Top alternatives to SurveyGold include Brew Survey, Surveyhero, Enalyzer, Qzzr, Survicate.
      What are the top alternatives to Customer Thermometer?
      Top alternatives to Customer Thermometer include Crowdsignal, Nicereply, Spark Chart, Surveyface, Block Survey.