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Supermetrics vs Retail Pro Comparison

Last updated:

Supermetrics

4.4(642 reviews)

Starting at $69 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google Ads, and social media channels…

Retail Pro

4.0(30 reviews)

Starting at $119 /Month

  • Individuals
  • Large Enterprises

Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and printing receipts. The intuitive…

Supermetrics leads on user satisfaction with a 4.4-star rating across 642 reviews.

Supermetrics vs Retail Pro — at a glance

FeatureSupermetricsRetail Pro
Rating4.4 / 54.0 / 5
Reviews64230
Starting price$69 /User/Month$119 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryMarketing Analytics SoftwareRetail Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours
CertificationsSOC 2
Data residencyGlobalUS

Key differences between Supermetrics and Retail Pro

  • Pricing: Supermetrics starts at $69 /User/Month, while Retail Pro starts at $119 /Month.
  • Free trial: Supermetrics offers a free trial; Retail Pro does not.
  • Target audience: Supermetrics is built for Large Enterprises and Medium Business, while Retail Pro targets Individuals and Large Enterprises.
  • User satisfaction: Supermetrics scores higher with a 4.4-star average.
  • Deployment: Supermetrics supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Retail Pro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Supermetrics vs Retail Pro — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Marketing Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Supermetrics - New SaaS Software
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Retail Pro - Retail Software
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Supermetrics vs Retail Pro: Biggest differences

Start here before you go deeper into features.

Supermetrics

Best for

Large Enterprises, Medium Business, Small Business

Retail Pro

Best for small to medium retail stores needing flexible POS and inventory management.

Choose if
  • You run a small or medium retail store requiring easy daily operations management.
  • You need a user-friendly POS system with detailed sales and inventory reporting.
  • You want flexible automation and employee privilege controls via an intuitive interface.
Consider alternatives if
  • Your business handles very large item catalogs needing fast, high-performance software.
  • You require advanced custom order features beyond standard retail POS capabilities.

Supermetrics typically suits Large Enterprises and Medium Business. Retail Pro tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google ... Read More about Supermetrics

Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and ... Read More about Retail Pro

Entry Level Pricing

  • Starts from $69 , Billed Yearly
  • Starts from $119

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

Not Available

9.4/10

User Ratings

Based on verified Spotsaas reviews

4.41

(642)

4.03

(30)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do Supermetrics and Retail Pro Compare on Features?

Total Features

4 Features

9 Features

Unique Features

No unique features

No unique features

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Compare Supermetrics and Retail Pro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $69 , Billed Yearly
      • $119

      Pricing Plans

      • Hobby (Google Sheets)

        • Number of Reports : Unlimited

        • Number of License Users : 1

        • Data Sources : Google Analytics

        Show more +

      • Pro (Google Sheets)

        • Includes features of Hobby plan, plus

        • Data sources : All (excluding Adobe Analytics, Adform, Google Ad Manager, Google Campaign Manager, Google Display and Video 360, Google Search Ads 360, HubSpot Professional and Enterprise)

        • Scheduled refresh : Daily, Weekly, Monthly

        Show more +

      • Super Pro (Google Sheets)

        • Includes features of Pro plan, plus

        • Data sources : All (excluding HubSpot Professional and Enterprise)

        • Scheduled Refresh : Hourly

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Supermetrics pricing
      Retail Pro pricing

      Supermetrics vs Retail Pro: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Supermetrics vs Retail Pro Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Supermetrics User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      460

      211

      21

      6

      13

      9

      16

      5

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 711 reviews, with strong overall satisfaction.

      What buyers like

      • Reviewers find it easy to use, pulling data fast and reliably with minimal training.
      • A wide variety of connectors lets users combine many data sources in one place.
      • Integration with Looker Studio and Google Sheets automates reporting effectively.

      Common complaints

      • Many reviewers find the pricing high, especially for sole traders or small users.
      • Some report occasional bugs, instability or needing to reconnect data sources.
      • A few note limits on the number of connections or datasources.

      Buyer sentiment

      Users generally appreciate Retail Pro’s ease of use and reporting capabilities but express frustration with slow performance and limited advanced features.

      What buyers like

      • Ease of use
      • Reporting capabilities
      • Customer support

      Common complaints

      • Slow performance
      • Limited advanced functionality

      Pros and Cons

      • Reviewers find it easy to use, pulling data fast and reliably with minimal training.

      • A wide variety of connectors lets users combine many data sources in one place.

      • Integration with Looker Studio and Google Sheets automates reporting effectively.

      • Many reviewers find the pricing high, especially for sole traders or small users.

      • Some report occasional bugs, instability or needing to reconnect data sources.

      • User-friendly interface enabling quick transaction processing

      • Detailed and diverse reporting for inventory and sales management

      • Responsive vendor support

      • Slow navigation and performance issues with large item volumes

      • Complex and costly report customization

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Supermetrics or Retail Pro? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Supermetrics API screenshot

      8 Screenshots

      screenshots

      7 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      1 Videos

      Top Alternatives to Supermetrics and Retail Pro in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Supermetrics or Retail Pro?
      Supermetrics edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Supermetrics and Retail Pro offer a free trial?
      Supermetrics offers a free trial. Retail Pro does not.
      What is the starting price of Supermetrics vs Retail Pro?
      Supermetrics starts at $69 /User/Month. Retail Pro starts at $119 /Month.
      What are the top alternatives to Supermetrics?
      Top alternatives to Supermetrics include Searchmetrics, Shortlist Metrics, Mainmetrics, Datorama, Adverity.
      What are the top alternatives to Retail Pro?
      Top alternatives to Retail Pro include iVend Retail, GoFrugal POS Software, LivePOS, Visual Retail Plus, ShopKeep.