NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Streak vs Freshworks 360 vs Bigin by Zoho CRM Comparison

Last updated:

Streak

4.5(769 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

The Streak CRM application is a next generation, lightweight, and highly-customizable solution. This user friendly web application enables rapid deployment and setup. In addition, It's out of the box integration with sal…

Freshworks 360

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, social and others. The platform al…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Streak leads on user satisfaction with a 4.5-star rating across 769 reviews.

SpotSaaS Analysis

StreakFreshworks 360Bigin by Zoho CRM

The core difference between Streak and Freshworks 360 lies in Streak's focus on seamless integration with Gmail for small to medium-sized sales teams, while Freshworks 360 offers a more comprehensive suite of tools without a specific focus on email integration. Ideal buyers for Streak are small to medium-sized sales teams looking for a lightweight CRM, while Freshworks 360 is suited for businesses seeking an all-in-one customer engagement platform.

- Best for sales teams needing Gmail integration - Lightweight setup for quick deployment - Ideal for small to medium-sized businesses - Price: $15 per user - Streamlined email management directly in Gmail - Focused on CRM functionality

- Comprehensive suite of customer engagement tools - Not specifically tailored for Gmail integration - Suitable for various business sizes - Pricing details not provided - Aimed at enhancing overall customer experience - Versatile platform for sales and support teams

Streak vs Freshworks 360 vs Bigin by Zoho CRM — at a glance

FeatureStreakFreshworks 360Bigin by Zoho CRM
Rating4.5 / 54.3 / 5
Reviews769119
Starting price$15 /User/MonthContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2
Data residencyGlobalGlobalGlobal

Key differences between Streak and Freshworks 360

  • Pricing: Streak starts at $15 /User/Month. Freshworks 360 pricing is not publicly listed.
  • Free trial: Streak offers a free trial; Freshworks 360 does not.
  • Target audience: Streak is built for Freelancers / Consultants and Large Enterprises, while Freshworks 360 targets Large Enterprises and Medium Business.
  • Deployment: Streak supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Freshworks 360 supports SaaS/Web/Cloud.

Compare Streak vs Freshworks 360 vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Streak - CRM Software
Talk to an expert
Talk to an expert
Freshworks 360 - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Streak

Best CRM for sales teams needing seamless Gmail integration and lightweight setup.

Choose if
  • You want CRM functionality directly inside your Gmail inbox for streamlined email management.
  • Your team is small to medium-sized and needs a quick, low-complexity CRM deployment.
  • You require customizable pipelines and workflows tailored to your specific sales processes.
Consider alternatives if
  • Your organization needs offline or standalone CRM capabilities beyond email integration.
  • You require advanced CRM features and integrations not available in Streak’s premium plans.

Freshworks 360

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Streak typically suits Freelancers / Consultants and Large Enterprises. Freshworks 360 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Streak CRM application is a next generation, lightweight, and highly-customizable solution. This user friendly web application enables rapid deployment and setup. In addition, It's out ... Read More about Streak

Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More about Freshworks 360

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

7.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Streak, Freshworks 360 and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

3 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Streak, Freshworks 360 and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15 , Billed Yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Streak pricing

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Streak vs Freshworks 360 User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        71

        10

        0

        0

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Streak's seamless Gmail integration and ease of use, though some find customization complex and desire more advanced features.

        What buyers like

        • Ease of use
        • Gmail integration
        • Email tracking

        Common complaints

        • Limited free version features
        • Notification reliability

        What buyers like

        • Real-time customer engagement
        • Multi-channel integration
        • Personalized experiences

        Common complaints

        • Complex setup process
        • Can be overwhelming for new users
        • Higher pricing for advanced features

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Seamless Gmail integration allowing CRM management within email

        • Intuitive and user-friendly interface with a fast learning curve

        • Powerful email tracking with notifications on email opens

        • Free version lacks advanced features available in premium plans

        • Customization options can be overwhelming for new users

        • Multi-channel integration allows for seamless customer interactions.

        • Real-time analytics provide actionable insights for improvement.

        • Guided workflows enhance user experience and efficiency.

        • Setup can be complex and time-consuming.

        • New users may find the platform overwhelming.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Uber

        Uber

        wework

        wework

        Techstars

        Techstars

        Grabyo

        Grabyo

        GetYourGuide

        GetYourGuide

        Honda

        Honda

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        CRM for Hiring

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        4 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Streak or Freshworks 360?
        Streak edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Streak and Freshworks 360 offer a free trial?
        Streak offers a free trial. Freshworks 360 does not.
        What is the starting price of Streak vs Freshworks 360?
        Streak starts at $15 /User/Month. Freshworks 360 starts at Contact for pricing.
        What are the top alternatives to Streak?
        Top alternatives to Streak include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Freshworks 360?
        Top alternatives to Freshworks 360 include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.