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Stonly vs ProProfs Knowledge Base Comparison

Last updated:

Stonly

4.8(11 reviews)

Starting at $29 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Stonly is a unique software that helps businesses create interactive guides for their customers. With a step by step approach, it guides customers through activation, issue resolution, and success in various tasks. The s…

ProProfs Knowledge Base

Starting at $0.30 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs Knowledge Base Software helps teams come together to build a secure and user-friendly knowledge portal. Create a visually engaging platform where staff can quickly search and access relevant information while al…

Stonly leads on user satisfaction with a 4.8-star rating across 11 reviews.

Stonly vs ProProfs Knowledge Base — at a glance

FeatureStonlyProProfs Knowledge Base
Rating4.8 / 5
Reviews11
Starting price$29 /Month$0.30 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCustomer Self-Service SoftwareCustomer Self-Service Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Stonly and ProProfs Knowledge Base

  • Pricing: Stonly starts at $29 /Month, while ProProfs Knowledge Base starts at $0.30 /Month.
  • Deployment: Stonly supports SaaS/Web/Cloud; ProProfs Knowledge Base supports SaaS/Web/Cloud.

Stonly vs ProProfs Knowledge Base — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Customer Self-Service Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Stonly - New SaaS Software
Talk to an expert
Talk to an expert
ProProfs Knowledge Base - New SaaS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Stonly

Best for

Large Enterprises, Medium Business, Small Business

ProProfs Knowledge Base

Best for small to medium teams needing simple, secure knowledge bases.

Choose if
  • You want a centralized, secure platform for internal and customer knowledge sharing.
  • Your team values a user-friendly, visually engaging interface for quick information access.
  • Reducing help desk tickets through effective self-service portals is a priority.
Consider alternatives if
  • Your organization requires highly customized knowledge base workflows and advanced features.
  • You need detailed analytics, reporting, or transparent pricing information upfront.

Stonly typically suits Large Enterprises and Medium Business. ProProfs Knowledge Base tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Stonly is a unique software that helps businesses create interactive guides for their customers. With a step by step approach, it guides customers through activation, issue resolution, and ... Read More about Stonly

ProProfs Knowledge Base Software helps teams come together to build a secure and user-friendly knowledge portal. Create a visually engaging platform where staff can quickly search and ... Read More about ProProfs Knowledge Base

Entry Level Pricing

  • Starts from $29 , Billed Yearly
  • Starts from $0.30 , Billed Yearly

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

4.8

(11)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do Stonly and ProProfs Knowledge Base Compare on Features?

Total Features

5 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Stonly and ProProfs Knowledge Base on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29 , Billed Yearly
      • $0.30 , Billed Yearly

      Pricing Plans

      • Basic (Help Content)

        • 5 Stonly guides

        • 1 user

        • Embed guides anywhere

        Show more +

      • Startup (Help Content)

        • Includes Basic plan features, plus

        • Up to 30 guides

        • Stonly chat widget

        Show more +

      • Business (Help Content)

        • Includes Startup plan features, plus

        • Unlimited guides

        • 5 users included

        Show more +

      • Browse all pricing plans
      • FREE

        • Pages: 20

        • Public Views: Unlimited

        • Knowledgebases, Manuals & Docs: 1

        Show more +

      • ESSENTIALS

        • Pages: 200

        • Public Views: Unlimited

        • Staff Users: 50 Users

        Show more +

      • PREMIUM

        • Pages: 200

        • Public Views: Unlimited

        • Staff Users: 50 Users

        Show more +

      Pricing Page

      Stonly pricing
      ProProfs Knowledge Base pricing

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Small Business
      • Large Enterprises
      • Medium Business

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Stonly User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      110

      7

      1

      0

      0

      38

      7

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 118 reviews, with consistently positive feedback.

      Buyer sentiment

      Insufficient review data available to determine overall buyer sentiment.

      What buyers like

      • User-friendly knowledge portal
      • Reduces help desk tickets
      • Centralized information storage

      Common complaints

      • Limited customization options
      • May require initial setup time
      • Integration with other tools can be complex

      Pros and Cons

      No pros or cons available for this product

      • Centralized and secure knowledge storage

      • User-friendly and visually engaging platform

      • Helps reduce help desk tickets

      • Limited information on advanced customization

      • Unclear pricing details

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Dashlane

      Dashlane

      Calendly

      Calendly

      Confrere

      Confrere

      CISCO

      CISCO

      DHL

      DHL

      Sony

      Sony

      Media and Screenshots

      Screenshots

      How health works in Vitally

      1 Screenshots

      ProProfs Knowledge Base Functions

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Stonly and ProProfs Knowledge Base in 2026

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      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Stonly or ProProfs Knowledge Base?
      Stonly edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Stonly and ProProfs Knowledge Base offer a free trial?
      Yes, both Stonly and ProProfs Knowledge Base offer a free trial.
      What is the starting price of Stonly vs ProProfs Knowledge Base?
      Stonly starts at $29 /Month. ProProfs Knowledge Base starts at $0.30 /Month.
      What are the top alternatives to Stonly?
      Top alternatives to Stonly include Trakdesk, SmartSupport, Userlane, WalkMe, JumpSeat.
      What are the top alternatives to ProProfs Knowledge Base?
      Top alternatives to ProProfs Knowledge Base include KBPublisher, SmartSupport, Talisma KnowledgeBase, HelpHub, KnowledgeOwl.

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