Spruce vs Relatient Comparison
Spruce
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…
Relatient
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Relatient is a brilliant patient engagement platform that helps amplify engagement levels while introducing a slew of features to elevate patient experiences. This software facilitates streamlined scheduling, reduces no-…
Relatient leads on user satisfaction with a 4.8-star rating across 21 reviews.
Spruce vs Relatient — at a glance
| Feature | Spruce | Relatient |
|---|---|---|
| Rating | 4.7 / 5 | 4.8 / 5 |
| Reviews | 10 | 21 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Patient Engagement Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | HIPAA |
| Data residency | US | US |
Key differences between Spruce and Relatient
- Free trial: Spruce offers a free trial; Relatient does not.
- User satisfaction: Relatient scores higher with a 4.8-star average.
- Deployment: Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Relatient supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Spruce vs Relatient — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium healthcare providers needing streamlined telemedicine video exams.
- You require quick, convenient video consultations between patients and providers.
- Your practice values collaborative treatment prescribing during telemedicine visits.
- You operate a small or medium-sized primary care or specialty medical practice.
- Your organization lacks reliable internet connectivity for stable video calls.
- You need transparent pricing details upfront before committing to a platform.
Best for healthcare providers needing HIPAA-compliant patient communication and no-show reduction.
- You require multi-channel encrypted reminders via voice, text, and email to reduce no-shows.
- Your organization needs real-time patient notifications about delays and schedule changes.
- You are a medium to large healthcare provider prioritizing streamlined patient engagement workflows.
- You operate a small practice with low patient volume and minimal engagement needs.
- You need transparent, fixed pricing or advanced marketing automation features for patient outreach.
Spruce: Best for small to medium healthcare providers needing streamlined telemedicine video exams. Relatient: Best for healthcare providers needing HIPAA-compliant patient communication and no-show reduction.
Description | The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce | Relatient is a brilliant patient engagement platform that helps amplify engagement levels while introducing a slew of features to elevate patient experiences. This software facilitates ... Read More about Relatient |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  Spruce has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Spruce and Relatient Compare on Features?
Total Features | 6 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Spruce and Relatient on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Spruce User Reviews & Rating Comparison
User Ratings | 4.7 (based on 10 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with high ratings but limited review volume. What buyers like
Common complaints
| Buyer sentiment Users generally express high satisfaction with Relatient’s patient communication effectiveness and HIPAA compliance. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Hospital Sisters Health System  Vancouver Clinic  ONE Pediatrics |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
|---|---|---|
Videos | No videos available. |  2 Videos |
Top Alternatives to Spruce and Relatient in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Spruce or Relatient?
- Relatient edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Spruce and Relatient offer a free trial?
- Spruce offers a free trial. Relatient does not.
- What is the starting price of Spruce vs Relatient?
- Spruce starts at Contact for pricing. Relatient starts at Contact for pricing.
- What are the top alternatives to Spruce?
- Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.
- What are the top alternatives to Relatient?
- Top alternatives to Relatient include AppointMentor, DocMeIn, Clockwise.MD, AdvancedScheduling, skedule.care.