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Sprinklr vs Sprout Social vs Postcron vs Zoho Social Comparison

Last updated:

Sprinklr

3.9(291 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Sprinklr is a Instance-based Social Media Management system, offering a brand new way to connect social media to the enterprise and make it easier and safer for customers and employees to interact with companies. Designe…

Sprout Social

4.3(2,477 reviews)

Starting at $199 per seat/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Sprout Social is a Social Media Management Platform that allows business users to manage, plan, and track their social media presence across multiple networks. Sprout Social is used by progressive companies to drive incr…

Postcron

4.4(113 reviews)

Starting at $8 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Postcron takes the hassle out of managing multiple social media accounts with its user friendly and affordable software solution. Postcron enables users to schedule social media posts across Facebook, Twitter, LinkedIn a…

Zoho Social

4.6(5,380 reviews)

Starting at $10 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

Zoho Social is a powerful Social Media Management Software in with a low cost per user model. It includes integrated tools like Campaign Builder, Reporting Dashboard and much more. Zoho Social allows to manage multiple s…

Sprout Social leads on user satisfaction with a 4.3-star rating across 2,477 reviews.

Sprinklr vs Sprout Social vs Postcron vs Zoho Social — at a glance

FeatureSprinklrSprout SocialPostcronZoho Social
Rating3.9 / 54.3 / 54.4 / 54.6 / 5
Reviews2912,4771135,380
Starting priceContact for pricing$199 per seat/month$8 /Month$10 /Month
Free trial Yes Yes Yes Yes
Free version No No No No
Best forLarge Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Freelancers / Consultants, Large EnterprisesIndividuals, Large Enterprises, Medium Business
CategorySocial Media Management SoftwareSocial Media Management SoftwareSocial Media Management SoftwareSocial Media Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPRGDPRGDPR
Data residencyGlobalUSUSGlobal

Key differences between Sprinklr and Sprout Social

  • Pricing: Sprout Social starts at $199 per seat/month. Sprinklr pricing is not publicly listed.
  • Target audience: Sprinklr is built for Large Enterprises and Medium Business, while Sprout Social targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Sprout Social scores higher with a 4.3-star average.
  • Deployment: Sprinklr supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Sprout Social supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Sprinklr vs Sprout Social vs Postcron vs Zoho Social — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Social Media Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Sprinklr - Social Media Management Software
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Sprout Social - Social Media Management Software
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Postcron - Social Media Management Software
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Biggest differences

Start here before you go deeper into features.

Sprinklr

Best for large enterprises needing centralized, secure multi-channel social media management.

Choose if
  • You manage social media for a large enterprise with 500+ employees.
  • You require strong security and compliance features for social engagement.
  • You need a centralized platform to govern and coordinate multiple social channels.
Consider alternatives if
  • You are a small business with simple or limited social media needs.
  • You need a low-cost, easy-to-implement social media tool with transparent pricing.

Sprout Social

Best for managing and tracking multi-network social media to drive sales.

Choose if
  • You need to manage multiple social media networks from one platform efficiently.
  • Your marketing team wants to generate leads and drive incremental sales via social media.
  • You require integrated tools for social media planning, tracking, and brand management.
Consider alternatives if
  • You are a freelancer or very small team looking for low-cost, minimal-feature solutions.
  • You need highly customizable or niche social media tools beyond standard management features.

Postcron

Best for SMBs needing simple, team-based social media scheduling.

Choose if
  • You manage multiple social media accounts with distinct teams.
  • You want an easy-to-use tool with automatic schedule syncing.
  • You are a small to medium business or agency without complex analytics needs.
Consider alternatives if
  • You require advanced analytics and in-depth social listening features.
  • You need extensive workflow automation and multi-step approval processes.

Zoho Social

Best for affordable, easy multi-account social media management.

Choose if
  • You need to manage multiple social media accounts from one interface.
  • Your team is small to medium-sized and values simple, streamlined workflows.
  • You want integrated campaign building and reporting tools at low cost.
Consider alternatives if
  • Your enterprise requires advanced customization and deep CRM or sales automation integrations.
  • You need highly advanced analytics and extensive third-party business tool integrations.

Sprinklr: Best for large enterprises needing centralized, secure multi-channel social media management. Sprout Social: Best for managing and tracking multi-network social media to drive sales.

Description

Sprinklr is a Instance-based Social Media Management system, offering a brand new way to connect social media to the enterprise and make it easier and safer for customers and employees to ... Read More about Sprinklr

Sprout Social is a Social Media Management Platform that allows business users to manage, plan, and track their social media presence across multiple networks. Sprout Social is used by ... Read More about Sprout Social

Postcron takes the hassle out of managing multiple social media accounts with its user friendly and affordable software solution. Postcron enables users to schedule social media posts ... Read More about Postcron

Zoho Social is a powerful Social Media Management Software in with a low cost per user model. It includes integrated tools like Campaign Builder, Reporting Dashboard and much more. Zoho ... Read More about Zoho Social

Entry Level Pricing

  • Not Available
  • Starts from $199 , yearly
  • Starts from $8 , Billed Yearly
  • Starts from $10 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.3/10

9.2/10

9.2/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

501-1000 employees1001+ employees
Small BusinessMedium Business
1-50 employees51-500 employees
1-50 employees51-500 employees
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How do Sprinklr, Sprout Social, Postcron and Zoho Social Compare on Features?

Total Features

9 Features

9 Features

8 Features

9 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

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Compare Sprinklr, Sprout Social, Postcron and Zoho Social on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • Not Available
          • $199 , yearly
          • $8 , Billed Yearly
          • $10 , Billed Yearly

          Pricing Plans

          • Not Available
          • Standard

            $249

            per seat/month

            • 5 social profiles

            • Keyword and location monitoring

            • Unlimited AI-generated alt text

            Show more +

          • Professional

            $399

            per seat/month

            • Everything in Standard; plus:

            • Unlimited social profiles

            • Message tagging

            Show more +

          • Advanced

            $499

            per seat/month

            • Everything in Professional; plus:

            • Enhance Reply by AI Assist

            • Sentiment in the Smart Inbox and Reviews

            Show more +

          • Browse all pricing plans
          • Personal

            • Social Media Accounts: 8

            • Instagram Accounts: 2

            • Pending Posts: 100

            Show more +

          • Entrepreneur

            • Social Media Accounts: 15

            • Instagram Accounts: 6

            • Pending Posts: 500

            Show more +

          • Corporate

            • Social Media Accounts: 30

            • Instagram Accounts: 10

            • Pending Posts: 2000

            Show more +

          • Browse all pricing plans
          • Free Edition

            • 1 Team Member

            • 1 Brand

            • zShare Browser Extension

            Show more +

          • Standard (For Business)

            • 1 Brand (7 Channels)

            • 1 Team Member

            • Facebook Pages, Facebook Groups, Twitter Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, & Google My Business listings.

            Show more +

          • Professional (For Business)

            • 1 Brand (8 Channels)

            • Includes features of Standard plan, plus

            • Livestream

            Show more +

          • Browse all pricing plans

          Pricing Page

          Pricing information not available

          Sprout Social pricing
          Postcron pricing
          Zoho Social pricing

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Not Available
          • Not Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US
          🇺🇸 US

          Sprinklr vs Sprout Social vs Postcron User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          130

          82

          25

          5

          4

          1498

          784

          113

          25

          57

          27

          9

          0

          1

          1

          300

          0

          0

          0

          2

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyers appreciate Sprinklr's robust enterprise capabilities but note its complexity and opaque pricing as drawbacks.

          What buyers like

          • Enterprise-grade features
          • Multi-channel management
          • Security and compliance

          Common complaints

          • Complex setup
          • Pricing transparency

          Buyer sentiment

          Buyers appreciate the platform's multi-network management and lead generation capabilities but express concerns about pricing transparency and feature depth.

          What buyers like

          • Multi-network management
          • Lead generation
          • Social media planning and tracking

          Common complaints

          • Pricing transparency
          • Feature limitations

          Buyer sentiment

          Users generally appreciate Postcron's ease of use and team collaboration features but note limitations in advanced functionality and pricing transparency.

          What buyers like

          • Ease of use
          • Team collaboration
          • Reliable scheduling and syncing

          Common complaints

          • Lack of advanced analytics
          • Pricing transparency

          Buyer sentiment

          Users generally praise Zoho Social for its ease of use and affordability, though some desire more advanced features and integrations.

          What buyers like

          • Ease of use
          • Multi-account management
          • Value for money

          Common complaints

          • Limited advanced features
          • Lack of deep integrations

          Pros and Cons

          • Comprehensive multi-channel social media management

          • Strong enterprise-grade security and compliance

          • Centralized platform for large-scale social engagement

          • Pricing is not transparent and requires sales consultation

          • Steep learning curve and complex setup

          • Ability to manage multiple social media networks from one platform

          • Tools to plan and track social media presence effectively

          • Supports driving incremental sales and capturing leads

          • Lack of publicly available pricing information

          • Average user rating of 3.8 indicating mixed user satisfaction

          • User-friendly interface for scheduling posts across multiple social media platforms

          • Ability to manage different social media accounts by separate teams to save time

          • Automatic syncing of all schedules to prevent missed or out-of-sync posts

          • Limited advanced features such as in-depth analytics or social listening

          • Pricing details are not publicly available, which may complicate budgeting

          • Ability to manage multiple social accounts from a single interface

          • Integrated campaign builder and reporting dashboard

          • Low cost per user pricing model

          • Limited advanced customization options

          • May lack deep CRM or sales automation integrations

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Verizon

          Verizon

          Cisco

          Cisco

          Samsung

          Samsung

          Coldwell Banker

          Coldwell Banker

          Lowes

          Lowes

          Edelman

          Edelman

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          Tickets by status

          4 Screenshots

          sprout-social

          5 Screenshots

          No screenshots available.

          Videos

          video-0

          1 Videos

          video-0

          2 Videos

          video-0

          3 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Sprinklr or Sprout Social?
          Sprout Social edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Sprinklr and Sprout Social offer a free trial?
          Yes, both Sprinklr and Sprout Social offer a free trial.
          What is the starting price of Sprinklr vs Sprout Social?
          Sprinklr starts at Contact for pricing. Sprout Social starts at $199 per seat/month.
          What are the top alternatives to Sprinklr?
          Top alternatives to Sprinklr include Zoho Social, Crowdfire, SocialBee, Salesforce, Brandwatch.
          What are the top alternatives to Sprout Social?
          Top alternatives to Sprout Social include Zoho Social, Crowdfire, SocialBee, Buffer, Sprinklr.

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