Splashtop Remote Support vs ConnectWise Control Comparison
Splashtop Remote Support
Starting at $25 /Month
- Free Trial
- Large Enterprises
- Medium Business
Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool that connects to your computer us…
ConnectWise Control
Starting at $33 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…
Spotsaas Analysis
Splashtop Remote SupportConnectWise Control
The core difference lies in Splashtop Remote Support's emphasis on quick setup and minimal configuration, making it ideal for smaller IT teams, while ConnectWise Control offers a more feature-rich experience suited for medium to large enterprises that require advanced tools. Ideal buyers for Splashtop are small to mid-sized IT teams looking for secure and fast remote support, whereas ConnectWise Control caters to teams that need extensive functionalities and flexible workflows.
- Best for small to mid-sized IT teams - Quick and easy setup with minimal configuration - Robust security features including encryption - Multi-factor authentication available - Ideal for various industries including healthcare and education - Price: $25
- Best for medium to large enterprises - Advanced remote support tools like file transfer - Flexible workflows for IT teams - Strong security with encryption and user authentication - Suitable for diverse sectors including cybersecurity and education - Price: $33
Splashtop Remote Support vs ConnectWise Control — at a glance
| Feature | Splashtop Remote Support | ConnectWise Control |
|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 |
| Reviews | 44 | 3,817 |
| Starting price | $25 /Month | $33 /month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between Splashtop Remote Support and ConnectWise Control
- Pricing: Splashtop Remote Support starts at $25 /Month, while ConnectWise Control starts at $33 /month.
- Target audience: Splashtop Remote Support is built for Large Enterprises and Medium Business, while ConnectWise Control targets Freelancers / Consultants and Large Enterprises.
- Deployment: Splashtop Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Splashtop Remote Support vs ConnectWise Control — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for secure, fast remote support in small to mid-sized IT teams.
- You need quick, easy setup with minimal configuration effort.
- Your priority is robust security including encryption and multi-factor authentication.
- You require low-latency remote access for resource-intensive tasks.
- Your organization demands complex, highly customizable enterprise workflows.
- You need extensive integrations with legacy or non-standard systems.
Best for IT teams needing secure, feature-rich remote support with flexible workflows.
- You require advanced remote support tools like file transfer and multi-monitor viewing.
- Your team values strong security with encryption and user authentication.
- You want seamless browser-based access without installing client software.
- Your organization depends heavily on telephone-based support channels.
- You need a very simple, minimal remote access tool with low learning curve.
Splashtop Remote Support: Best for secure, fast remote support in small to mid-sized IT teams. ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows.
Description | Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool ... Read More about Splashtop Remote Support | ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.0/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 10-500 employeesMedium to Large Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Easy Remote Access: With Splashtop Remote Support, your IT team can connect to devices anytime, anywhere, allowing smooth troubleshooting and support. This means less downtime and faster resolutions, ultimately improving productivity.
- Improved Security Measures: Data security is a top concern. Splashtop uses strong encryption protocols and multi-factor authentication to protect sensitive information accessed remotely.
- User-Friendly Interface: The platform's intuitive design is one of its key features. Even those who aren't tech-savvy can work through the platform easily, reducing the learning curve for staff and allowing for quick onboarding of new team members.
- Smooth Remote Support: With ConnectWise Control, you can easily provide remote assistance to your team and clients, resolving technical issues quickly without on-site visits. Your IT team can improve productivity and reduce downtime.
- Advanced Security Features: We understand that security is important. ConnectWise Control uses advanced encryption and user authentication measures, giving you confidence while accessing sensitive data remotely.
- User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, letting your team focus on problem-solving rather than working through complex software.
Best fit
- 1-500 employees
- IT Support, Managed Service Providers (MSPs), Healthcare, Education, Financial Services, Software Development, Consulting
- IT Managers, Help Desk Technicians, System Administrators, Technical Support Specialists, Network Administrators
- 10 to 500 employees
- IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
- Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Reasons buyers look elsewhere
- Users may seek alternatives due to pricing concerns, especially if their needs can be met by more budget-friendly solutions without compromising on essential remote support features.
- Some organizations might require advanced security features or compliance certifications that Splashtop Remote Support does not offer, prompting a search for more robust solutions.
- Businesses with specific integration needs may find that alternatives provide better compatibility with their existing software and systems, enhancing overall workflow efficiency.
- Pricing runs 20–40% higher than competitors like TeamViewer or AnyDesk, making it less attractive for small teams or cost-conscious buyers
- Interface requires more clicks than competitors to complete common tasks like remote session setup or ticket logging
- Organizations in healthcare or finance need compliance features (HIPAA, PCI-DSS) that ConnectWise Control doesn't address natively
Software Demo
Demo |
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How do Splashtop Remote Support and ConnectWise Control Compare on Features?
Total Features | 7 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Splashtop Remote Support and ConnectWise Control on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Splashtop Remote Support User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express strong satisfaction with Splashtop Remote Support’s ease of use, security, and performance, highlighting it as a cost-effective and reliable remote access solution. What buyers like
Common complaints
| Buyer sentiment Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  3 Screenshots |  12 Screenshots |
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Videos |  3 Videos |  3 Videos |
Top Alternatives to Splashtop Remote Support and ConnectWise Control in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Splashtop Remote Support or ConnectWise Control?
- Splashtop Remote Support and ConnectWise Control are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Remote Access Software needs.
- Do Splashtop Remote Support and ConnectWise Control offer a free trial?
- Yes, both Splashtop Remote Support and ConnectWise Control offer a free trial.
- What is the starting price of Splashtop Remote Support vs ConnectWise Control?
- Splashtop Remote Support starts at $25 /Month. ConnectWise Control starts at $33 /month.
- What are the top alternatives to Splashtop Remote Support?
- Top alternatives to Splashtop Remote Support include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.
- What are the top alternatives to ConnectWise Control?
- Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.