Splashtop Remote Support vs ConnectWise Control Comparison
Splashtop Remote Support
Starting at $25 /Month
- Free Trial
- Large Enterprises
- Medium Business
Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool that connects to your computer us…
ConnectWise Control
Starting at $33 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…
SpotSaaS Analysis
Splashtop Remote SupportConnectWise Control
The core difference lies in Splashtop Remote Support's emphasis on quick setup and minimal configuration, making it ideal for smaller IT teams, while ConnectWise Control offers a more feature-rich experience suited for medium to large enterprises that require advanced tools. Ideal buyers for Splashtop are small to mid-sized IT teams looking for secure and fast remote support, whereas ConnectWise Control caters to teams that need extensive functionalities and flexible workflows.
- Best for small to mid-sized IT teams - Quick and easy setup with minimal configuration - Robust security features including encryption - Multi-factor authentication available - Ideal for various industries including healthcare and education - Price: $25
- Best for medium to large enterprises - Advanced remote support tools like file transfer - Flexible workflows for IT teams - Strong security with encryption and user authentication - Suitable for diverse sectors including cybersecurity and education - Price: $33
Splashtop Remote Support vs ConnectWise Control — at a glance
| Feature | Splashtop Remote Support | ConnectWise Control |
|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 |
| Reviews | 44 | 3,817 |
| Starting price | $25 /Month | $33 /month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between Splashtop Remote Support and ConnectWise Control
- Pricing: Splashtop Remote Support starts at $25 /Month, while ConnectWise Control starts at $33 /month.
- Target audience: Splashtop Remote Support is built for Large Enterprises and Medium Business, while ConnectWise Control targets Freelancers / Consultants and Large Enterprises.
- Deployment: Splashtop Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Splashtop Remote Support vs ConnectWise Control — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for secure, fast remote support in small to mid-sized IT teams.
- You need quick, easy setup with minimal configuration effort.
- Your priority is robust security including encryption and multi-factor authentication.
- You require low-latency remote access for resource-intensive tasks.
- Your organization demands complex, highly customizable enterprise workflows.
- You need extensive integrations with legacy or non-standard systems.
Best for IT teams needing secure, feature-rich remote support with flexible workflows.
- You require advanced remote support tools like file transfer and multi-monitor viewing.
- Your team values strong security with encryption and user authentication.
- You want seamless browser-based access without installing client software.
- Your organization depends heavily on telephone-based support channels.
- You need a very simple, minimal remote access tool with low learning curve.
Splashtop Remote Support: Best for secure, fast remote support in small to mid-sized IT teams. ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows.
Description | Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool ... Read More about Splashtop Remote Support | ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.0/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 10-500 employeesMedium to Large Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Effortless Remote Access: With Splashtop Remote Support, your IT team can connect to devices anytime, anywhere, ensuring seamless troubleshooting and support. This means less downtime and faster resolutions, ultimately boosting productivity.
- Enhanced Security Measures: We understand that data security is a top concern. Splashtop incorporates robust encryption protocols and multi-factor authentication, giving you peace of mind while accessing sensitive information remotely.
- User-Friendly Interface: One of the standout features is its intuitive design. Even those who aren’t tech-savvy can navigate the platform with ease, reducing the learning curve for staff and allowing for quick onboarding of new team members.
- Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
- Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
- User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
Best fit
- 1-500 employees
- IT Support, Managed Service Providers (MSPs), Healthcare, Education, Financial Services, Software Development, Consulting
- IT Managers, Help Desk Technicians, System Administrators, Technical Support Specialists, Network Administrators
- 10 to 500 employees
- IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
- Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Reasons buyers look elsewhere
- Users may seek alternatives due to pricing concerns, especially if their needs can be met by more budget-friendly solutions without compromising on essential remote support features.
- Some organizations might require advanced security features or compliance certifications that Splashtop Remote Support does not offer, prompting a search for more robust solutions.
- Businesses with specific integration needs may find that alternatives provide better compatibility with their existing software and systems, enhancing overall workflow efficiency.
- Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
- A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
- Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.
Software Demo
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How do Splashtop Remote Support and ConnectWise Control Compare on Features?
Total Features | 7 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Splashtop Remote Support and ConnectWise Control on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Splashtop Remote Support User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express strong satisfaction with Splashtop Remote Support’s ease of use, security, and performance, highlighting it as a cost-effective and reliable remote access solution. What buyers like
Common complaints
| Buyer sentiment Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  3 Screenshots |  12 Screenshots |
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Videos |  3 Videos |  3 Videos |
Top Alternatives to Splashtop Remote Support and ConnectWise Control in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Splashtop Remote Support or ConnectWise Control?
- Splashtop Remote Support and ConnectWise Control are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Remote Access Software needs.
- Do Splashtop Remote Support and ConnectWise Control offer a free trial?
- Yes, both Splashtop Remote Support and ConnectWise Control offer a free trial.
- What is the starting price of Splashtop Remote Support vs ConnectWise Control?
- Splashtop Remote Support starts at $25 /Month. ConnectWise Control starts at $33 /month.
- What are the top alternatives to Splashtop Remote Support?
- Top alternatives to Splashtop Remote Support include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.
- What are the top alternatives to ConnectWise Control?
- Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.