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Compare SpiceCSM Engagement Suite vs webCRM vs Salesforce Sales Cloud vs Thryv

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webCRM - CRM Software
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Overview

Description

SpiceCSM is CRM Software that manages Customer Contact information (CRM) and Sales and Marketing workflow (SFA), as well as task management, messaging, data integration, including ... Read More

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built ... Read More

Entry Level Pricing
  • Starts from $90 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

7.6/10

8.4/10

User Ratings

4.1

(79)
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Software Demo

Demo

Features

Total Features

5 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $90 , Billed Yearly
          • Not Available
          Pricing Plans
          • Professional

            • Unified User Interface (UUI)

            • Customizable CRM

            • Guided Process / Agent Scripting

            Show more +

          • Enterprise

            • Includes features of Professional plan, plus

            • SpiceCSM Automation Suite

            • Visual Process Editor (Advanced Automation Nodes)

            Show more +

          • Not Available
          Pricing Pagespicecsm-engagement-suite pricingwebcrm pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          20

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          The SpiceCSM Engagement Suite stands out as a versatile and highly adaptable tool for customer engagement, offering impressive customization and user-friendly features. Users consistently ...Read more

          webCRM has garnered significant praise over the past year, establishing itself as a highly reliable and user-friendly CRM tool tailored to a wide range of business needs. Its standout feature is ...Read more

          Pros and Cons
          • Reliable and highly adaptable platform with extensive customization options that fit diverse business needs.

          • Easy to use and manage, even for non-technical users, reducing training time and onboarding obstacles.

          • Significant improvement in productivity and consistency through built-in tools like dashboards and streamlined processes.

          • Excellent customer service and support, with the ability to tailor solutions based on specific requirements.

          • Reporting features lack depth and robustness compared to other platforms, limiting advanced analytics.

          • Some customization options are restricted or controlled externally, reducing flexibility for users.

          • Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.

          • Intuitive and user-friendly interface, making it accessible for both beginners and seasoned users.

          • Flexible and adaptable for a variety of business needs, including lead generation, client databases, and large-scale projects.

          • Strong reporting capabilities that provide clarity and control for businesses.

          • Some users mention a learning curve for fully understanding and leveraging the advanced customization options.

          • Requires sufficient input and effort from the user to derive maximum value, which might be challenging for smaller teams or companies.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          NICE InContact

          NICE InContact

          ConnectForce

          ConnectForce

          Frost and Sullivan

          Frost and Sullivan

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          webCRM offers Free Trial, but SpiceCSM Engagement Suite does not.

          SpiceCSM Engagement Suite is designed for Large Enterprises, Medium Business and Small Business.

          webCRM is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of SpiceCSM Engagement Suite begins at $90/User/Month when Billed Yearly, while pricing details for webCRM are unavailable.

          Some top alternatives to SpiceCSM Engagement Suite includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Keap, SalesCRM, SimpleCRM, CRM.me, webCRM, CAS CRM, DigitalCRM.com, SpinOffice CRM and CRM.io by 500apps.

          Some top alternatives to webCRM includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Salesforce, SalesCRM, SimpleCRM, Efficy CRM, Second CRM, IntelliCRM, LOGICRM, Sales Bytes CRM and Salesforce Partner Relationship Management.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].