SoluCX vs Zonka Feedback Comparison
SoluCX
Starting at Contact for pricing
- Large Enterprises
- Medium Business
SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…
SoluCX leads on user satisfaction with a 5.0-star rating across 1 reviews.
Spotsaas Analysis
SoluCXZonka Feedback
The core difference between SoluCX and Zonka Feedback lies in their primary functions: SoluCX focuses on real-time sales lead management, while Zonka Feedback specializes in customizable NPS surveys with offline capabilities. SoluCX is ideal for businesses seeking comprehensive sales lifecycle management, whereas Zonka Feedback is best suited for organizations looking for flexible survey solutions.
- Best for real-time sales lead capture - Offers end-to-end lifecycle management - Suitable for small businesses and large enterprises - Provides analytics to identify sales opportunities - Ideal for teams needing comprehensive lead tracking - Price not listed
- Best for customizable NPS surveys - Features strong offline capabilities - Suitable for small and medium businesses - Offers flexible survey building with templates - Includes advanced logic for survey customization - Price: $24
SoluCX vs Zonka Feedback — at a glance
| Feature | SoluCX | Zonka Feedback |
|---|---|---|
| Rating | 5.0 / 5 | 4.7 / 5 |
| Reviews | 1 | 130 |
| Starting price | Contact for pricing | $24 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | GDPR | GDPR |
| Data residency | US | Global |
Key differences between SoluCX and Zonka Feedback
- Pricing: Zonka Feedback starts at $24 /Month. SoluCX pricing is not publicly listed.
- Free trial: Zonka Feedback offers a free trial; SoluCX does not.
- User satisfaction: SoluCX scores higher with a 5.0-star average.
- Deployment: SoluCX supports SaaS/Web/Cloud; Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
SoluCX vs Zonka Feedback — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for real-time sales lead capture and end-to-end lifecycle management.
- You need real-time analytics to identify sales opportunities and risks.
- Your sales team requires comprehensive lead lifecycle tracking and management.
- You want data-driven lead distribution to optimize sales workflows.
- You lack a structured sales team focused on lead lifecycle processes.
- You require transparent pricing and extensive user feedback before purchase.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management. Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
Description | SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX | Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.7/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | Small BusinessMedium Business |
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Software Demo
Demo |
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How do SoluCX and Zonka Feedback Compare on Features?
Total Features | 14 Features | 28 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare SoluCX and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
SoluCX User Reviews & Rating Comparison
User Ratings | 5 (based on 1 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Makro  Swift  Magalu |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. |  5 Screenshots |
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Videos |  2 Videos |  1 Videos |
Top Alternatives to SoluCX and Zonka Feedback in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SoluCX or Zonka Feedback?
- SoluCX edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SoluCX and Zonka Feedback offer a free trial?
- Zonka Feedback offers a free trial. SoluCX does not.
- What is the starting price of SoluCX vs Zonka Feedback?
- SoluCX starts at Contact for pricing. Zonka Feedback starts at $24 /Month.
- What are the top alternatives to SoluCX?
- Top alternatives to SoluCX include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
- What are the top alternatives to Zonka Feedback?
- Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.