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SoluCX vs Zonka Feedback Comparison

Last updated:

SoluCX

5.0(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SoluCX leads on user satisfaction with a 5.0-star rating across 1 reviews.

SpotSaaS Analysis

SoluCXZonka Feedback

The core difference between SoluCX and Zonka Feedback lies in their primary functions: SoluCX focuses on real-time sales lead management, while Zonka Feedback specializes in customizable NPS surveys with offline capabilities. SoluCX is ideal for businesses seeking comprehensive sales lifecycle management, whereas Zonka Feedback is best suited for organizations looking for flexible survey solutions.

- Best for real-time sales lead capture - Offers end-to-end lifecycle management - Suitable for small businesses and large enterprises - Provides analytics to identify sales opportunities - Ideal for teams needing comprehensive lead tracking - Price not listed

- Best for customizable NPS surveys - Features strong offline capabilities - Suitable for small and medium businesses - Offers flexible survey building with templates - Includes advanced logic for survey customization - Price: $24

SoluCX vs Zonka Feedback — at a glance

FeatureSoluCXZonka Feedback
Rating5.0 / 54.7 / 5
Reviews1130
Starting priceContact for pricing$24 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSGlobal

Key differences between SoluCX and Zonka Feedback

  • Pricing: Zonka Feedback starts at $24 /Month. SoluCX pricing is not publicly listed.
  • Free trial: Zonka Feedback offers a free trial; SoluCX does not.
  • User satisfaction: SoluCX scores higher with a 5.0-star average.
  • Deployment: SoluCX supports SaaS/Web/Cloud; Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SoluCX vs Zonka Feedback — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SoluCX - NPS Software
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Biggest differences

Start here before you go deeper into features.

SoluCX

Best for real-time sales lead capture and end-to-end lifecycle management.

Choose if
  • You need real-time analytics to identify sales opportunities and risks.
  • Your sales team requires comprehensive lead lifecycle tracking and management.
  • You want data-driven lead distribution to optimize sales workflows.
Consider alternatives if
  • You lack a structured sales team focused on lead lifecycle processes.
  • You require transparent pricing and extensive user feedback before purchase.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management. Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Description

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Small BusinessMedium Business
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How do SoluCX and Zonka Feedback Compare on Features?

Total Features

14 Features

28 Features

Unique Features

No unique features

No unique features

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Compare SoluCX and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $24 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • 1,000 Online Responses

        Show more +

      • Professional

        • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Growth

        • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Zonka Feedback pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      SoluCX User Reviews & Rating Comparison

      User Ratings

      5

      (based on 1 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      47

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment.

      What buyers like

      • Real-time lead tracking
      • Lead lifecycle management
      • Sales data analytics

      Common complaints

      • Lack of pricing transparency
      • Limited user reviews

      Buyer sentiment

      Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Offline survey tools

      Common complaints

      • Lack of advanced analytics
      • Limited feedback export options

      Pros and Cons

      • Real-time lead capture and tracking

      • Comprehensive lead lifecycle management

      • Data-driven lead distribution

      • Pricing is quotation based and not publicly available

      • Limited user reviews and feedback

      • Easy to use and clean interface suitable for enterprise products

      • Powerful survey-building features including templates and survey logic

      • Robust API and excellent offline survey tools

      • Lack of application intelligence behind surveys

      • Limitations in downloading all feedback comments in PDF format

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Makro

      Makro

      Swift

      Swift

      Magalu

      Magalu

      Leroy Merlin

      Leroy Merlin

      SAP

      SAP

      BCG

      BCG

      Media and Screenshots

      Screenshots

      No screenshots available.

      Zonka Feedback screenshot

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to SoluCX and Zonka Feedback in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SoluCX or Zonka Feedback?
      SoluCX edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SoluCX and Zonka Feedback offer a free trial?
      Zonka Feedback offers a free trial. SoluCX does not.
      What is the starting price of SoluCX vs Zonka Feedback?
      SoluCX starts at Contact for pricing. Zonka Feedback starts at $24 /Month.
      What are the top alternatives to SoluCX?
      Top alternatives to SoluCX include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
      What are the top alternatives to Zonka Feedback?
      Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.

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