SoluCX vs YesInsights vs Zonka Feedback Comparison
SoluCX
Starting at Contact for pricing
- Large Enterprises
- Medium Business
SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…
YesInsights
Starting at $20 /Month
- Free Trial
- Large Enterprises
- Medium Business
YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully integrated with the customer database an…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SoluCX leads on user satisfaction with a 5.0-star rating across 1 reviews.
SpotSaaS Analysis
SoluCXYesInsightsZonka Feedback
The core difference between SoluCX and YesInsights lies in their focus: SoluCX is designed for comprehensive sales lead management and real-time analytics, making it ideal for businesses that prioritize sales lifecycle tracking, while YesInsights specializes in quick, customizable NPS surveys for small to medium businesses seeking user-friendly survey solutions. SoluCX is best suited for larger organizations or those with extensive sales teams, whereas YesInsights is tailored for smaller businesses looking for efficient survey tools.
- Best for real-time sales lead capture - Comprehensive lead lifecycle management - Suitable for small businesses and large enterprises - Ideal for teams needing analytics on sales opportunities - Focuses on tracking and managing sales leads - Price not listed
- Best for customizable NPS surveys - Designed for small to medium businesses - Easy-to-use interface for fast survey creation - Integrates with customer databases and NPS dashboards - Ideal for businesses needing quick feedback solutions - Price: $20
SoluCX vs YesInsights vs Zonka Feedback — at a glance
| Feature | SoluCX | YesInsights | Zonka Feedback |
|---|---|---|---|
| Rating | 5.0 / 5 | 4.9 / 5 | 4.7 / 5 |
| Reviews | 1 | 26 | 130 |
| Starting price | Contact for pricing | $20 /Month | $24 /Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between SoluCX and YesInsights
- Pricing: YesInsights starts at $20 /Month. SoluCX pricing is not publicly listed.
- Free trial: YesInsights offers a free trial; SoluCX does not.
- User satisfaction: SoluCX scores higher with a 5.0-star average.
- Deployment: SoluCX supports SaaS/Web/Cloud; YesInsights supports SaaS/Web/Cloud.
Compare SoluCX vs YesInsights vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for real-time sales lead capture and end-to-end lifecycle management.
- You need real-time analytics to identify sales opportunities and risks.
- Your sales team requires comprehensive lead lifecycle tracking and management.
- You want data-driven lead distribution to optimize sales workflows.
- You lack a structured sales team focused on lead lifecycle processes.
- You require transparent pricing and extensive user feedback before purchase.
Best for small to medium businesses needing quick, customizable NPS surveys.
- You want an easy-to-use interface for fast survey creation and deployment.
- You need customizable surveys integrated with your customer database and NPS dashboard.
- You prefer a simple, streamlined setup with minimal technical complexity.
- Your organization requires extensive third-party integrations for complex workflows.
- Your team needs advanced survey features and complex customizations without support.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management. YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys.
Description | SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX | YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully ... Read More about YesInsights | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.7/10 | 8.8/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessLarge Enterprises | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SoluCX, YesInsights and Zonka Feedback Compare on Features?
Total Features | 14 Features | 16 Features | 28 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SoluCX, YesInsights and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available | ![]() | ![]() |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
SoluCX vs YesInsights User Reviews & Rating Comparison
User Ratings | 5 (based on 1 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment. What buyers like
Common complaints
| Buyer sentiment Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | ![]() Makro ![]() Swift ![]() Magalu | No Customers information available. | ![]() Leroy Merlin ![]() SAP ![]() BCG |
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Media and Screenshots
Screenshots | No screenshots available. | ![]() 3 Screenshots |
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Videos | ![]() 2 Videos | ![]() 2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SoluCX or YesInsights?
- SoluCX edges out the other on user ratings (5.0 vs 4.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SoluCX and YesInsights offer a free trial?
- YesInsights offers a free trial. SoluCX does not.
- What is the starting price of SoluCX vs YesInsights?
- SoluCX starts at Contact for pricing. YesInsights starts at $20 /Month.
- What are the top alternatives to SoluCX?
- Top alternatives to SoluCX include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
- What are the top alternatives to YesInsights?
- Top alternatives to YesInsights include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat.












