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SoluCX vs Trustmary vs Zonka Feedback Comparison

Last updated:

SoluCX

5.0(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…

Trustmary

4.6(43 reviews)

Starting at $190 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SoluCX leads on user satisfaction with a 5.0-star rating across 1 reviews.

SpotSaaS Analysis

SoluCXTrustmaryZonka Feedback

The core difference between SoluCX and Trustmary lies in their primary functionalities; SoluCX focuses on real-time sales lead capture and lifecycle management, while Trustmary specializes in automated NPS feedback collection for e-commerce and social platforms. SoluCX is ideal for businesses seeking comprehensive sales analytics and management, whereas Trustmary is best suited for small to medium-sized businesses looking for a straightforward tool to gather customer feedback.

- Best for real-time sales lead capture - Comprehensive lead lifecycle tracking - Suitable for small businesses and large enterprises - Ideal for teams needing analytics on sales opportunities - Focuses on end-to-end management - Notable for risk identification in sales

- Best for automated NPS feedback collection - Scalable solution for e-commerce and social platforms - Designed for small to medium businesses - Simple, low-complexity tool - Helps gather customer insights easily - Priced at $190

SoluCX vs Trustmary vs Zonka Feedback — at a glance

FeatureSoluCXTrustmaryZonka Feedback
Rating5.0 / 54.6 / 54.7 / 5
Reviews143130
Starting priceContact for pricing$190 /Month$24 /Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPRGDPR
Data residencyUSUSGlobal

Key differences between SoluCX and Trustmary

  • Pricing: Trustmary starts at $190 /Month. SoluCX pricing is not publicly listed.
  • Free trial: Trustmary offers a free trial; SoluCX does not.
  • User satisfaction: SoluCX scores higher with a 5.0-star average.
  • Deployment: SoluCX supports SaaS/Web/Cloud; Trustmary supports SaaS/Web/Cloud.

Compare SoluCX vs Trustmary vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SoluCX - NPS Software
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Talk to an expert
Trustmary - NPS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

SoluCX

Best for real-time sales lead capture and end-to-end lifecycle management.

Choose if
  • You need real-time analytics to identify sales opportunities and risks.
  • Your sales team requires comprehensive lead lifecycle tracking and management.
  • You want data-driven lead distribution to optimize sales workflows.
Consider alternatives if
  • You lack a structured sales team focused on lead lifecycle processes.
  • You require transparent pricing and extensive user feedback before purchase.

Trustmary

Best for scalable, automated NPS feedback in e-commerce and social platforms.

Choose if
  • You need a simple, low-complexity tool for automated NPS feedback collection.
  • Your business is a small to medium e-commerce, social network, or search engine platform.
  • You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
Consider alternatives if
  • You require advanced widget customization for embedding on your website.
  • You need highly visual, customizable, and versatile reporting dashboards.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management. Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms.

Description

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Not Available
  • Starts from $190
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

9.4/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.6

(43)

Best Company Size

Small BusinessLarge Enterprises
Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

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How do SoluCX, Trustmary and Zonka Feedback Compare on Features?

Total Features

14 Features

27 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare SoluCX, Trustmary and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $190
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Pricing information not available

        Trustmary pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        Data Residency

        🇺🇸 US
        🇺🇸 US

        SoluCX vs Trustmary User Reviews & Rating Comparison

        User Ratings

        5

        (based on 1 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        9

        2

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment.

        What buyers like

        • Real-time lead tracking
        • Lead lifecycle management
        • Sales data analytics

        Common complaints

        • Lack of pricing transparency
        • Limited user reviews

        Buyer sentiment

        Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization.

        What buyers like

        • Ease of use
        • Automation of feedback collection
        • Integration with other platforms

        Common complaints

        • Limited widget features for website integration
        • Lack of visually appealing and versatile reporting options

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Real-time lead capture and tracking

        • Comprehensive lead lifecycle management

        • Data-driven lead distribution

        • Pricing is quotation based and not publicly available

        • Limited user reviews and feedback

        • Easy to use interface with ongoing improvements

        • Automated feedback collection ensuring no customer input is missed

        • Simple dashboard providing quick access to NPS and recommendations

        • Limited advanced features in website integration widgets

        • Output reports available only in limited, less visually appealing formats

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Makro

        Makro

        Swift

        Swift

        Magalu

        Magalu

        Destia

        Destia

        Lumon

        Lumon

        Happyornot

        Happyornot

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SoluCX or Trustmary?
        SoluCX edges out the other on user ratings (5.0 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SoluCX and Trustmary offer a free trial?
        Trustmary offers a free trial. SoluCX does not.
        What is the starting price of SoluCX vs Trustmary?
        SoluCX starts at Contact for pricing. Trustmary starts at $190 /Month.
        What are the top alternatives to SoluCX?
        Top alternatives to SoluCX include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
        What are the top alternatives to Trustmary?
        Top alternatives to Trustmary include Zonka Feedback, ClearlyRated, FeedbackLink, Promoter Ninja, GrowthScore.

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