NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

SoluCX vs MedBridge vs Zonka Feedback Comparison

Last updated:

SoluCX

5.0(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…

MedBridge

4.2(191 reviews)

Starting at $250 /User/Year

  • Large Enterprises
  • Medium Business

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed t…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SoluCX leads on user satisfaction with a 5.0-star rating across 1 reviews.

SpotSaaS Analysis

SoluCXMedBridgeZonka Feedback

SoluCX excels in real-time sales lead capture and comprehensive lifecycle management, making it ideal for businesses seeking to enhance their sales processes with immediate analytics. MedBridge, while lacking detailed information, appears to cater to a different market segment, potentially focusing on healthcare or training solutions.

Who should pick which

  • Best for real-time sales lead capture:
  • Ideal for small businesses and large enterprises:
  • Offers end-to-end lifecycle management:
  • Provides real-time analytics for sales opportunities:
  • Comprehensive lead tracking features:
  • Suitable for teams needing detailed sales insights:
  • Price point of $250:
  • Focuses on healthcare or training solutions:
  • Specific company size not listed:
  • Target audience and features not detailed:
  • May cater to specialized training or education needs:

SoluCX vs MedBridge vs Zonka Feedback — at a glance

FeatureSoluCXMedBridgeZonka Feedback
Rating5.0 / 54.2 / 54.7 / 5
Reviews1191130
Starting priceContact for pricing$250 /User/Year$24 /Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRHIPAAGDPR
Data residencyUSUSGlobal

Key differences between SoluCX and MedBridge

  • Pricing: MedBridge starts at $250 /User/Year. SoluCX pricing is not publicly listed.
  • User satisfaction: SoluCX scores higher with a 5.0-star average.
  • Deployment: SoluCX supports SaaS/Web/Cloud; MedBridge supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare SoluCX vs MedBridge vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SoluCX - NPS Software
Talk to an expert
Talk to an expert
MedBridge - NPS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SoluCX

Best for real-time sales lead capture and end-to-end lifecycle management.

Choose if
  • You need real-time analytics to identify sales opportunities and risks.
  • Your sales team requires comprehensive lead lifecycle tracking and management.
  • You want data-driven lead distribution to optimize sales workflows.
Consider alternatives if
  • You lack a structured sales team focused on lead lifecycle processes.
  • You require transparent pricing and extensive user feedback before purchase.

MedBridge

Best for

Large Enterprises, Medium Business, Small Business

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

SoluCX typically suits Large Enterprises and Medium Business. MedBridge tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. ... Read More about MedBridge

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Not Available
  • Starts from $250
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SoluCX, MedBridge and Zonka Feedback Compare on Features?

Total Features

14 Features

0 Features

28 Features

Unique Features

No unique features

No features

No unique features

Get Quote
Get Quote

Compare SoluCX, MedBridge and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $250
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Pricing information not available

        MedBridge pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        Data Residency

        🇺🇸 US
        🇺🇸 US

        SoluCX vs MedBridge User Reviews & Rating Comparison

        User Ratings

        5

        (based on 1 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        142

        30

        7

        2

        4

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment.

        What buyers like

        • Real-time lead tracking
        • Lead lifecycle management
        • Sales data analytics

        Common complaints

        • Lack of pricing transparency
        • Limited user reviews

        Buyer sentiment

        Buyer sentiment is positive across 185 reviews, with strong overall satisfaction.

        What buyers like

        • Variety of courses offered, allowing users to find relevant and useful content.
        • Easy access and user-friendly platform for both new hires and experienced users.
        • Clear and concise presentation of information, making learning efficient and effective.

        Common complaints

        • Program may be slow to operate at times, affecting user experience.
        • Limited practical application mixed with heavy didactic material in some courses, potentially impacting engagement and relevance for users.

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Real-time lead capture and tracking

        • Comprehensive lead lifecycle management

        • Data-driven lead distribution

        • Pricing is quotation based and not publicly available

        • Limited user reviews and feedback

        • Seamless integration with existing EMR systems.

        • Designed specifically for healthcare professionals.

        • Improves overall workflow efficiency.

        • Not suitable for non-healthcare businesses.

        • Setup can be time-consuming.

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Makro

        Makro

        Swift

        Swift

        Magalu

        Magalu

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SoluCX or MedBridge?
        SoluCX edges out the other on user ratings (5.0 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SoluCX and MedBridge offer a free trial?
        Neither SoluCX nor MedBridge currently lists a free trial.
        What is the starting price of SoluCX vs MedBridge?
        SoluCX starts at Contact for pricing. MedBridge starts at $250 /User/Year.
        What are the top alternatives to SoluCX?
        Top alternatives to SoluCX include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
        What are the top alternatives to MedBridge?
        Top alternatives to MedBridge include Zonka Feedback, In Touch EMR, 75Health EHR, PracticeStudio, Eclipse PM.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.