SolarWinds RMM vs ConnectWise Automate Comparison
SolarWinds RMM
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
SolarWinds Network Performance Monitor (NPM) is a powerful network monitoring application that continuously collects, measures, stores, displays, and alerts on network performance data. NPM provides meaningful informatio…
ConnectWise Automate
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
ConnectWise Automate is an intelligent remote monitoring and management software system that proactively detects and resolves IT issues network bottlenecks, application performance issues, and security threats before cli…
SolarWinds RMM leads on user satisfaction with a 4.3-star rating across 196 reviews.
SolarWinds RMM vs ConnectWise Automate — at a glance
| Feature | SolarWinds RMM | ConnectWise Automate |
|---|---|---|
| Rating | 4.3 / 5 | 4.0 / 5 |
| Reviews | 196 | 346 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Network Monitoring Software | Network Monitoring Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Installed - Windows |
| API | — | — |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR |
| Data residency | US | Global |
Key differences between SolarWinds RMM and ConnectWise Automate
- User satisfaction: SolarWinds RMM scores higher with a 4.3-star average.
- Deployment: SolarWinds RMM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ConnectWise Automate supports SaaS/Web/Cloud, Installed - Windows.
SolarWinds RMM vs ConnectWise Automate — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Network Monitoring Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for comprehensive, automated network monitoring in SMBs and MSPs.
- You need real-time, detailed LAN and WAN performance monitoring.
- You want automated patch management to reduce manual IT tasks.
- Your team requires a scalable solution with strong operational automation.
- You prefer a simple, minimalistic network monitoring tool with easy setup.
- You require extensive third-party integrations beyond the platform’s limited options.
Best for MSPs needing powerful, customizable remote monitoring and automation.
- You require extensive third-party integrations to automate IT workflows.
- Your team needs advanced scripting and device management capabilities.
- You want proactive, real-time alerts to prevent IT issues before escalation.
- You need strong Linux and Mac support beyond Windows environments.
- You prefer a lightweight, simple monitoring tool with minimal setup complexity.
SolarWinds RMM: Best for comprehensive, automated network monitoring in SMBs and MSPs. ConnectWise Automate: Best for MSPs needing powerful, customizable remote monitoring and automation.
Description | SolarWinds Network Performance Monitor (NPM) is a powerful network monitoring application that continuously collects, measures, stores, displays, and alerts on network performance data. NPM ... Read More about SolarWinds RMM | ConnectWise Automate is an intelligent remote monitoring and management software system that proactively detects and resolves IT issues network bottlenecks, application performance issues, ... Read More about ConnectWise Automate |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.5/10 | 9.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 50-500 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Comprehensive Monitoring: With SolarWinds RMM, you gain real-time visibility into your entire IT infrastructure. As a manager, this means you can proactively address potential issues before they escalate, ensuring seamless operations.
- Automated Maintenance: Administrators will appreciate the automated patch management feature, which minimizes manual tasks and reduces the risk of security vulnerabilities. This allows your team to focus on strategic initiatives rather than routine updates.
- Scalable Solution: Whether you're a small business or managing multiple client sites, SolarWinds RMM easily scales to meet your needs. This flexibility empowers executives to expand their services without the hassle of overhauling existing systems.
- Streamlined IT Management: With ConnectWise Automate, you can effortlessly manage your entire IT infrastructure from a single dashboard. This centralized approach saves time and reduces the complexity of overseeing multiple systems.
- Proactive Monitoring: The software offers real-time monitoring and alerts, allowing your team to identify and resolve issues before they escalate. This proactive stance not only enhances system reliability but also improves overall service quality for your clients.
- Automation of Repetitive Tasks: By automating routine maintenance tasks, ConnectWise Automate frees up valuable time for your IT team. You’ll find that they can focus on strategic initiatives rather than getting bogged down in day-to-day operations.
Best fit
- 1 to 500 employees
- Managed Service Providers (MSPs), IT service companies, Healthcare, Education, Financial Services, and Professional Services
- IT Managers, Network Administrators, System Administrators, and Help Desk Technicians
- 50-500 employees.
- IT Service Providers, Managed Service Providers (MSPs), Cybersecurity Firms, Software Development Companies, and Telecom Services.
- IT Managers, System Administrators, Network Engineers, Help Desk Technicians, and Support Analysts.
Reasons buyers look elsewhere
- Users may seek alternatives due to high costs associated with SolarWinds RMM, especially for small to medium-sized businesses that require budget-friendly solutions without compromising on essential features.
- Some organizations might experience performance issues or slow response times with SolarWinds RMM, prompting them to explore more efficient options that ensure smoother operations and better user experiences.
- Companies with specific compliance requirements may find SolarWinds RMM lacking in necessary features, leading them to consider alternatives that offer enhanced security and regulatory compliance tools.
- Users might seek alternatives due to the complexity of ConnectWise Automate's interface, which can lead to a steep learning curve for new team members and hinder quick adoption across the organization.
- Some businesses may find the pricing structure of ConnectWise Automate to be higher than expected, prompting them to explore cost-effective solutions that offer similar features without compromising on quality.
- Limited integration options with other tools or platforms can drive users to consider alternatives that provide better compatibility, enabling a more seamless workflow across various applications.
Software Demo
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How do SolarWinds RMM and ConnectWise Automate Compare on Features?
Total Features | 8 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SolarWinds RMM and ConnectWise Automate on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
SolarWinds RMM User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights comprehensive features and strong support, tempered by concerns about interface complexity and integration issues. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate ConnectWise Automate's powerful automation and integration capabilities but note a steep learning curve and performance issues with the desktop client. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  12 Screenshots | No screenshots available. |
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Videos |  1 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SolarWinds RMM or ConnectWise Automate?
- SolarWinds RMM edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SolarWinds RMM and ConnectWise Automate offer a free trial?
- Yes, both SolarWinds RMM and ConnectWise Automate offer a free trial.
- What is the starting price of SolarWinds RMM vs ConnectWise Automate?
- SolarWinds RMM starts at Contact for pricing. ConnectWise Automate starts at Contact for pricing.
- What are the top alternatives to SolarWinds RMM?
- Top alternatives to SolarWinds RMM include RemoteToPC, Domotz PRO, Naverisk RMM & PSA, Ne.Mo. Network Monitoring, PRTG Network Monitor.
- What are the top alternatives to ConnectWise Automate?
- Top alternatives to ConnectWise Automate include SolarWinds RMM, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor, NetBeez.