SoGoSurvey vs Refiner Comparison
SoGoSurvey
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SoGoSurvey is new approach to online survey software and aims to introduce a new era of online opinion surveys. It is a software designed for customers of all sizes. From individuals only needing survey capabilities to b…
Refiner
Starting at $79 /Month
- Free Trial
- Large Enterprises
- Medium Business
Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…
Refiner leads on user satisfaction with a 5.0-star rating across 8 reviews.
SoGoSurvey vs Refiner — at a glance
| Feature | SoGoSurvey | Refiner |
|---|---|---|
| Rating | 4.7 / 5 | 5.0 / 5 |
| Reviews | 889 | 8 |
| Starting price | Contact for pricing | $79 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2 |
| Data residency | Global | US |
Key differences between SoGoSurvey and Refiner
- Pricing: Refiner starts at $79 /Month. SoGoSurvey pricing is not publicly listed.
- Target audience: SoGoSurvey is built for Freelancers / Consultants and Large Enterprises, while Refiner targets Large Enterprises and Medium Business.
- User satisfaction: Refiner scores higher with a 5.0-star average.
- Deployment: SoGoSurvey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Refiner supports SaaS/Web/Cloud.
SoGoSurvey vs Refiner — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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SoGoSurvey vs Refiner: Biggest differences
Start here before you go deeper into features.
Best for easy, flexible surveys focused on customer and employee feedback.
- You need a simple, user-friendly survey tool for customer satisfaction or market research.
- Your team values strong customer support and training resources.
- You want a scalable solution that works for small to medium businesses and individual users.
- You require advanced, specialized survey analytics beyond basic reporting.
- Your workflows depend heavily on offline survey capabilities or extensive enterprise integrations.
Large Enterprises, Medium Business, Small Business
SoGoSurvey typically suits Freelancers / Consultants and Large Enterprises. Refiner tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SoGoSurvey is new approach to online survey software and aims to introduce a new era of online opinion surveys. It is a software designed for customers of all sizes. From individuals only ... Read More about SoGoSurvey | Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.2/10 | 8.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
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How do SoGoSurvey and Refiner Compare on Features?
Total Features | 16 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SoGoSurvey and Refiner on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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SoGoSurvey vs Refiner: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
SoGoSurvey vs Refiner Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
SoGoSurvey User Reviews & Rating Comparison
User Ratings | 4.7 (based on 889 reviews) | 5 (based on 8 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users appreciate SoGoSurvey for its ease of use and adaptability across business sizes, though some desire more advanced analytics features. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 8 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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SoGoSurvey and Refiner Customers
Customers | No Customers information available. |  Qonto  Copy.ai  Moqups |
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Media and Screenshots
Screenshots |  6 Screenshots |  5 Screenshots |
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Top Alternatives to SoGoSurvey and Refiner in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SoGoSurvey or Refiner?
- Refiner edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do SoGoSurvey and Refiner offer a free trial?
- Yes, both SoGoSurvey and Refiner offer a free trial.
- What is the starting price of SoGoSurvey vs Refiner?
- SoGoSurvey starts at Contact for pricing. Refiner starts at $79 /Month.
- What are the top alternatives to SoGoSurvey?
- Top alternatives to SoGoSurvey include Brew Survey, Survey Anyplace, GetFeedback, LimeSurvey, QuickTapSurvey.
- What are the top alternatives to Refiner?
- Top alternatives to Refiner include Nicereply, QuestionStar, Inquisium, QuickTapSurvey, eSurveysPro.