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SMS Gateway Hub vs MSG91 vs CometChat Comparison

Last updated:

SMS Gateway Hub

4.8(223 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The SMS Gateway Hub makes sending and receiving Bulk SMS a snap. Saving user time and money, it allows to send and receive SMS from any PC or mobile device with an internet connection. The SMS Gateway Hub automatically r…

MSG91

4.0(126 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

MSG91 is a cloud communication platform that provides business users with Unified Communications capabilities. It includes integrated CRM and contact center solutions, multi-site messaging services, and mobile solutions…

CometChat

4.5(204 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

SMS Gateway Hub leads on user satisfaction with a 4.8-star rating across 223 reviews.

SMS Gateway Hub vs MSG91 vs CometChat — at a glance

FeatureSMS Gateway HubMSG91CometChat
Rating4.8 / 54.0 / 54.5 / 5
Reviews223126204
Starting priceContact for pricingContact for pricing$149 /Month
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySMS Marketing SoftwareCloud Communication PlatformsCloud Communication Platforms
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobal

Key differences between SMS Gateway Hub and MSG91

  • User satisfaction: SMS Gateway Hub scores higher with a 4.8-star average.
  • Deployment: SMS Gateway Hub supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; MSG91 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare SMS Gateway Hub vs MSG91 vs CometChat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most SMS Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SMS Gateway Hub - SMS Marketing Software
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Talk to an expert
MSG91 - Cloud Communication Platforms
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

SMS Gateway Hub

Best for streamlined bulk SMS marketing and two-way customer communication.

Choose if
  • You need to send and receive bulk SMS easily from any device.
  • Your team uses Ad Vantage applications requiring automatic SMS routing.
  • You want to save time and reduce costs on SMS communications.
Consider alternatives if
  • You require transparent, fixed pricing upfront for budgeting purposes.
  • You need highly customizable SMS workflows beyond standard integrations.

MSG91

Best for enterprises needing integrated CRM and multi-site messaging solutions.

Choose if
  • You require a unified communications platform combining CRM and contact center tools.
  • Your organization operates across multiple sites needing coordinated messaging capabilities.
  • You need mobile communication solutions tailored for corporate users.
Consider alternatives if
  • You are a small business seeking a low-cost, simple messaging tool without CRM integration.
  • Your team prefers quick, straightforward setup without complex configuration.

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

SMS Gateway Hub: Best for streamlined bulk SMS marketing and two-way customer communication. MSG91: Best for enterprises needing integrated CRM and multi-site messaging solutions.

Description

The SMS Gateway Hub makes sending and receiving Bulk SMS a snap. Saving user time and money, it allows to send and receive SMS from any PC or mobile device with an internet connection. The ... Read More about SMS Gateway Hub

MSG91 is a cloud communication platform that provides business users with Unified Communications capabilities. It includes integrated CRM and contact center solutions, multi-site messaging ... Read More about MSG91

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $149

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Medium BusinessLarge Enterprises
11-500 employees501-1000 employees
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Software Demo

Demo

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Compare SMS Gateway Hub, MSG91 and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $149

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        SMS Gateway Hub pricing
        MSG91 pricing
        CometChat pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        Multi-Factor Auth (MFA)

        Data Encryption

        ✓ Yes

        Audit Logs

        Data Residency

        🌐 Global
        🌐 Global

        SMS Gateway Hub vs MSG91 User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        10

        0

        0

        0

        4

        8

        4

        0

        0

        3

        96

        7

        0

        0

        15

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally rate SMS Gateway Hub highly for ease of use and reliable bulk SMS sending capabilities.

        What buyers like

        • Ease of use
        • Reliable bulk SMS delivery
        • Cross-device functionality

        Common complaints

        • Lack of pricing transparency
        • Limited advanced features

        Buyer sentiment

        Overall positive sentiment with appreciation for unified communications features, tempered by concerns over pricing transparency and setup complexity.

        What buyers like

        • Unified communications integration
        • Robust multi-site messaging
        • Mobile corporate solutions

        Common complaints

        • Pricing opacity
        • Complex implementation

        Buyer sentiment

        Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

        What buyers like

        • Ease of use
        • Cross-platform support
        • Clean user interface

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Pros and Cons

        • Easy sending and receiving of bulk SMS from any device

        • Automatic routing to and from popular messaging applications

        • Saves time and reduces costs for SMS communication

        • Pricing is quotation based and not publicly available

        • Limited information on advanced customization or integration options

        • Comprehensive unified communications with integrated CRM and contact center

        • Multi-site messaging capabilities suitable for large corporate environments

        • Mobile solutions tailored for corporate users

        • Pricing is quotation-based and not publicly available, complicating budgeting

        • Potentially complex setup and configuration for smaller teams

        • Sleek and simple user interface

        • Supports voice, text messaging, and data transfers

        • Cross-platform compatibility (mobile and desktop)

        • Limited information on advanced features and integrations

        • Pricing details are not fully transparent

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        BMW

        BMW

        HDFC Bank

        HDFC Bank

        LG

        LG

        Patanjali

        Patanjali

        Xiaomi

        Xiaomi

        ICICI

        ICICI

        No Customers information available.

        Media and Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SMS Gateway Hub or MSG91?
        SMS Gateway Hub edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SMS Gateway Hub and MSG91 offer a free trial?
        Neither SMS Gateway Hub nor MSG91 currently lists a free trial.
        What is the starting price of SMS Gateway Hub vs MSG91?
        SMS Gateway Hub starts at Contact for pricing. MSG91 starts at Contact for pricing.
        What are the top alternatives to SMS Gateway Hub?
        Top alternatives to SMS Gateway Hub include Zoho Campaigns, ExpertTexting, Senderium, MOBtexting, SimpleTexting.
        What are the top alternatives to MSG91?
        Top alternatives to MSG91 include CometChat, CloudTalk, Plivo, Twilio Flex, MessageBird.

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