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Compare SmileBack vs Catalyst

SmileBack - NPS Software
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Catalyst - Time Tracking Software
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Overview

Description

SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with ... Read More

Catalyst is the perfect solution for companies looking to supercharge their productivity. It offers advanced customer success capabilities with modern technology, a sleek design, and an ... Read More

Entry Level Pricing
  • Starts from $83 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

7.2/10

User Ratings

4.6

(86)
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Software Demo

Demo

Catalyst has not given any software demo yet

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Features

Total Features

16 Features

2 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $83 , Billed Yearly
          • Not Available
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          40

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          SmileBack shines as a remarkable Customer Satisfaction tool, praised for its simplicity and ease of use by both customers and internal teams. The feedback mechanism, where customers can easily ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Easy to use for both customers and internal users, boosting response rates.

          • Real-time feedback is accessible and shareable, aiding in social proof and service improvement.

          • Simple setup and intuitive dashboard design for quick integration and results.

          • Excellent customer support with non-pushy sales process.

          • Some users find the simplicity of the system may limit advanced customizations.

          • Limited integration options with other software tools, potentially affecting workflow efficiency.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Videos
          video-0

          3 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SmileBack and Catalyst offer a Free Trial.

          SmileBack is designed for Large Enterprises, Medium Business and Small Business.

          Catalyst is designed for and undefined.

          The starting price of SmileBack begins at $83/Month when Billed Yearly, while pricing details for Catalyst are unavailable.

          Some top alternatives to SmileBack includes Zonka Feedback, Customer.guru, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and SatisMeter.

          Some top alternatives to Catalyst includes Timely, TimeTracker App, My Hours, TrackingTime, StaffTimerApp, Timeero, TimeTrack, Time Track Bill, Timesheet and Hyperlogs.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].