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Last updated:

8.9

Spot Score

SmileBack - NPS Software

SmileBack Pricing Plans & Top Alternatives in 2026

Customer satisfaction made simple.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Custom Survey URLs
  • Customer NPS
  • Data Analysis Tools
  • Email Marketing

Pricing

  • Starts from $83/Month when Billed Yearly

  • Free Trial available

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SmileBack Pricing

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"Easy to use for both customers and internal users, boosting response rates."

Free Trial

✓ Available

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Starting Price

$83 / /Month

when Billed Yearly

Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

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SmileBack Pricing Plans Explained

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? SmileBack supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from SmileBack's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, SmileBack offers a free trial — no credit card required. You can test core features before committing to a paid plan. Start your free trial →

SmileBack offers Free Trial, Subscription pricing. Plans start from $83//Month. View all SmileBack pricing plans →

The starting price of SmileBack is $83/Month when Billed Yearly

SmileBack does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including SmileBack offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check SmileBack's pricing page for exact savings.

Most SaaS products including SmileBack allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check SmileBack's terms or contact their support team for details.

SmileBack offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Help & Contact

SmileBack Support Options

Customer ServiceOnline
LocationWilmington, Delaware

Connect with SmileBack

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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