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Smartsheet vs Microsoft Teams Comparison

Last updated:

Smartsheet

4.6(2,444 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique workflows, whether you're managing s…

Microsoft Teams

4.3(32,097 reviews)

Starting at $4 /User/Month

  • Large Enterprises
  • Medium Business

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio and video calls, screen sharing,…

Smartsheet leads on user satisfaction with a 4.6-star rating across 2,444 reviews.

Smartsheet vs Microsoft Teams — at a glance

FeatureSmartsheetMicrosoft Teams
Rating4.6 / 54.3 / 5
Reviews2,44432,097
Starting price$9 /month$4 /User/Month
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryProject Management SoftwareCollaboration Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between Smartsheet and Microsoft Teams

  • Pricing: Smartsheet starts at $9 /month, while Microsoft Teams starts at $4 /User/Month.
  • Free trial: Smartsheet offers a free trial; Microsoft Teams does not.
  • Target audience: Smartsheet is built for Freelancers / Consultants and Large Enterprises, while Microsoft Teams targets Large Enterprises and Medium Business.
  • User satisfaction: Smartsheet scores higher with a 4.6-star average.
  • Deployment: Smartsheet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Microsoft Teams supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Smartsheet vs Microsoft Teams — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Smartsheet

Best for teams needing customizable, spreadsheet-style project management with automation.

Choose if
  • You require flexible workflows adaptable to complex project plans and diverse teams.
  • You want strong project management features like Gantt charts, dashboards, and resource tracking.
  • You value automation to reduce manual errors and save time in project execution.
Consider alternatives if
  • Your team needs extensive offline functionality due to unreliable internet access.
  • You prefer simple, ready-to-use workflows without investing time in customization or training.

Microsoft Teams

Best for Microsoft 365 users needing integrated team collaboration and communication.

Choose if
  • You require seamless integration with Microsoft 365 apps for efficient workflows.
  • Your team needs robust real-time collaboration tools like co-authoring and screen sharing.
  • You want a flexible, chat-based workspace supporting audio, video calls, and file sharing.
Consider alternatives if
  • Your organization does not use Microsoft 365 products or prefers non-Microsoft ecosystems.
  • You need extensive third-party app integrations beyond the limited Microsoft Marketplace offerings.

Smartsheet: Best for teams needing customizable, spreadsheet-style project management with automation. Microsoft Teams: Best for Microsoft 365 users needing integrated team collaboration and communication.

Description

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique ... Read More about Smartsheet

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio ... Read More about Microsoft Teams

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $4

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.8/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

4.57

(2444)

Best Company Size

50-500 employees501-5,000 employees
51-500 employees500+ employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Smartsheet

  • With Smartsheet, teams can collaborate in real-time, keeping everyone aligned. This builds transparency and accountability within projects, making it easier for managers to track progress.
  • Customizable Dashboards: Smartsheet offers customizable dashboards that let you visualize project data at a glance. This feature helps executives make informed decisions quickly, as they can monitor key metrics without digging through extensive reports.
  • Automation Capabilities: By automating repetitive tasks, Smartsheet saves time and reduces errors. Administrators will appreciate how this feature allows them to focus on higher-value activities rather than getting bogged down with manual processes.
Best fit

Best fit

Smartsheet

  • 50-5,000 employees.
  • Industries include Project Management, IT Services, Marketing Technology (Martech), Financial Technology (Fintech), Consulting, and SaaS.
  • Typical users are Project Managers, Operations Managers, Marketing Coordinators, IT Directors, and Business Analysts.
Watchouts

Reasons buyers look elsewhere

Smartsheet

  • Pricing exceeds $25/month per user for most teams — competitors like Monday.com and Asana offer similar features at $10–15/month
  • Lacks native construction and software development templates — teams in these industries typically layer in specialized tools like Procore or Jira
  • Steep learning curve requires 4–6 weeks of training for new users — alternatives like Trello and ClickUp have faster onboarding

Software Demo

Demo

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How do Smartsheet and Microsoft Teams Compare on Features?

Total Features

21 Features

12 Features

Unique Features

No unique features

No unique features

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Compare Smartsheet and Microsoft Teams on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , yearly
      • $4

      Pricing Plans

      • Pro

        $12

        /month

        • Unlimited free Viewers

        • Gantt, grid, board, and calendar view

        • Rich formulas

        Show more +

      • Business

        $24

        /month

        • Includes features of Pro plan, plus:

        • Unlimited free Guests

        • Timeline view

        Show more +

      • Enterprise

        Custom

        • Includes features of Business plan, plus

        • AI formulas, texts, and charts

        • SAML-based SSO

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Smartsheet pricing
      Microsoft Teams pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Smartsheet User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1840

      427

      95

      34

      18

      1661

      149

      27

      4

      5

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Smartsheet’s flexibility, collaboration features, and powerful project management tools, tempered by concerns about learning curve and offline limitations.

      What buyers like

      • Ease of use
      • Customizability
      • Automation capabilities

      Common complaints

      • Learning curve for advanced features
      • Limited offline functionality

      Buyer sentiment

      Overall positive sentiment highlights Microsoft Teams as a powerful collaboration tool with strong integration and communication features, though some users find its complexity challenging.

      What buyers like

      • Integration with Microsoft 365
      • Ease of communication
      • User-friendly interface

      Common complaints

      • Complexity for new users
      • Limited app marketplace

      Pros and Cons

      • Customizable and user-friendly interface accessible to beginners and experienced users

      • Strong project management features including Gantt charts, dashboards, and resource tracking

      • Automated workflows that save time and reduce manual errors

      • Advanced features have a learning curve that can challenge new users

      • Limited offline functionality can hinder use in poor internet conditions

      • Seamless integration with Microsoft 365 applications

      • Comprehensive communication options including chat, calls, and video meetings

      • User-friendly and intuitive interface

      • Steep learning curve for newcomers due to feature richness

      • Limited third-party app marketplace restricting advanced customizations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Smartsheet or Microsoft Teams? Tell buyers what actually differs.

      List of Customers

      Customers

      Pfizer

      Pfizer

      Whirlpool

      Whirlpool

      Western Digital

      Western Digital

      SA Power Networks energizes

      SA Power Networks energizes

      ME and  the Bees Lemonade

      ME and the Bees Lemonade

      TREK Bicycle

      TREK Bicycle

      Media and Screenshots

      Screenshots

      Select proven solutions

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      video-0

      5 Videos

      Top Alternatives to Smartsheet and Microsoft Teams in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Smartsheet or Microsoft Teams?
      Smartsheet edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Smartsheet and Microsoft Teams offer a free trial?
      Smartsheet offers a free trial. Microsoft Teams does not.
      What is the starting price of Smartsheet vs Microsoft Teams?
      Smartsheet starts at $9 /month. Microsoft Teams starts at $4 /User/Month.
      What are the top alternatives to Smartsheet?
      Top alternatives to Smartsheet include Quickbase , ClickUp, Jira, Microsoft PPM, Trello.
      What are the top alternatives to Microsoft Teams?
      Top alternatives to Microsoft Teams include Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp.