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Smartlook vs PinPut vs Figma Comparison

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Smartlook

4.5(1,988 reviews)

Starting at $39 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Smart Look Heat Map software is a cloud based system that allows contractors to create customer heat maps and get real-time feedback. Smart Look enables contractors to get immediate draw insights that will help them…

PinPut

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

PinPut, an easy-to-use UX software for iPhone, helps to collect user feedback in one click. Anyone an start a project, add questions and answers, send the form to the participants by push notification or email, and colle…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

Smartlook leads on user satisfaction with a 4.5-star rating across 1,988 reviews.

Smartlook vs PinPut vs Figma — at a glance

FeatureSmartlookPinPutFigma
Rating4.5 / 54.5 / 5
Reviews1,9882,143
Starting price$39 /MonthContact for pricing$12 /User/Month
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryHeat Map SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineOnline
CertificationsGDPRSOC 2, GDPR
Data residencyGlobal

Key differences between Smartlook and PinPut

  • Pricing: Smartlook starts at $39 /Month. PinPut pricing is not publicly listed.
  • Deployment: Smartlook supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; PinPut supports SaaS/Web/Cloud.

Compare Smartlook vs PinPut vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Heat Map Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Smartlook - Heat Map Software
Talk to an expert
Talk to an expert
PinPut - UX Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Smartlook

Best for medium businesses needing easy heatmaps with real-time user insights.

Choose if
  • You want quick setup with minimal installation effort.
  • Your team needs detailed session recordings to understand user behavior.
  • You require real-time monitoring to detect issues immediately.
Consider alternatives if
  • Your organization depends on extensive third-party app integrations.
  • You need advanced features fully utilized across all users.

PinPut

Best for

Large Enterprises, Medium Business, Small Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Smartlook typically suits Large Enterprises and Medium Business. PinPut tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Smart Look Heat Map software is a cloud based system that allows contractors to create customer heat maps and get real-time feedback. Smart Look enables contractors to get immediate ... Read More about Smartlook

PinPut, an easy-to-use UX software for iPhone, helps to collect user feedback in one click. Anyone an start a project, add questions and answers, send the form to the participants by push ... Read More about PinPut

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $39
  • Not Available
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 500 employeesMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Smartlook

  • Enhanced User Insights: With Smartlook, managers can dive deep into user behavior analytics, gaining a comprehensive understanding of how customers interact with their applications. This insight helps in making data-driven decisions that align with user needs.
  • Session Replay Feature: Executives will appreciate the session replay capability that allows teams to watch real-time recordings of user sessions. This feature helps identify pain points and improve overall user experience, leading to higher customer satisfaction.
  • Conversion Rate Optimization: By utilizing Smartlook’s detailed funnels and heatmaps, administrators can pinpoint exactly where users drop off in the conversion process. This information empowers them to implement targeted strategies for boosting conversion rates effectively.

PinPut

No key benefits available yet.

Figma

No key benefits available yet.

Best fit

Best fit

Smartlook

  • 50 to 500 employees
  • Martech, Fintech, SaaS, and Consulting
  • Product Managers, UX Designers, Marketing Analysts, and Customer Experience Specialists

PinPut

No best-fit guidance available yet.

Figma

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Smartlook

  • Users may seek alternatives to Smartlook if they require more extensive customization options to tailor analytics and tracking features specific to their unique business needs and user behaviors.
  • Some businesses might explore other solutions due to pricing concerns, particularly if they find that the cost of Smartlook exceeds their budget or does not align with their expected return on investment.
  • Organizations looking for more robust customer support or onboarding assistance might consider alternatives, especially if they feel that Smartlook's resources and responsiveness do not meet their expectations.

PinPut

No alternatives guidance available yet.

Figma

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Smartlook, PinPut and Figma Compare on Features?

Total Features

19 Features

8 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Smartlook, PinPut and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $39
        • Not Available
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Smartlook pricing
        PinPut pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        Multi-Factor Auth (MFA)

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global

        Smartlook vs PinPut User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        247

        29

        2

        1

        1

        No reviews available for this product

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, valuable user behavior insights, and effective real-time monitoring, with some concerns about limited marketplace options and feature utilization.

        What buyers like

        • Ease of use
        • User behavior insights
        • Real-time monitoring

        Common complaints

        • Limited marketplace integrations
        • Underutilization of advanced features

        What buyers like

        • One-click feedback collection
        • Compatible with any device
        • User-friendly setup

        Common complaints

        • Limited question types
        • Basic analytics features
        • Not suitable for in-depth studies

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Easy installation and quick setup

        • Detailed visitor session recordings for user behavior insights

        • Real-time monitoring for immediate issue detection

        • Limited marketplace options for additional apps and connectors

        • Advanced features may be underutilized by some users

        • Simplifies feedback collection with a user-friendly interface.

        • Allows for quick setup and deployment of surveys.

        • Compatible with various devices for flexibility.

        • Limited to basic feedback collection.

        • May lack advanced analytics tools.

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        O2

        O2

        Miele

        Miele

        Conrad

        Conrad

        No Customers information available.

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Platform type

        8 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Smartlook or PinPut?
        Smartlook edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Smartlook and PinPut offer a free trial?
        Yes, both Smartlook and PinPut offer a free trial.
        What is the starting price of Smartlook vs PinPut?
        Smartlook starts at $39 /Month. PinPut starts at Contact for pricing.
        What are the top alternatives to Smartlook?
        Top alternatives to Smartlook include VWO Insights, VWO FullStack, Hotjar, FullStory, UXCam.
        What are the top alternatives to PinPut?
        Top alternatives to PinPut include Figma, Hotjar, UXCam, UserX, UserExperior.

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