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Slack vs Trillian Comparison

Last updated:

Slack

4.8(2,759 reviews)

Starting at $2.67 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone on the same page. No more emai…

Trillian

Starting at $3.33 /Month

  • Large Enterprises
  • Medium Business

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardle…

Slack leads on user satisfaction with a 4.8-star rating across 2,759 reviews.

Slack vs Trillian — at a glance

FeatureSlackTrillian
Rating4.8 / 5
Reviews2,759
Starting price$2.67 /Month$3.33 /Month
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Slack and Trillian

  • Pricing: Slack starts at $2.67 /Month, while Trillian starts at $3.33 /Month.
  • Free trial: Slack offers a free trial; Trillian does not.
  • Target audience: Slack is built for Freelancers / Consultants and Large Enterprises, while Trillian targets Large Enterprises and Medium Business.
  • Deployment: Slack supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Trillian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Slack vs Trillian — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Slack - Business Instant Messaging Software
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Trillian - Business Instant Messaging Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Slack

Best for streamlined team communication and collaboration across varied company sizes.

Choose if
  • You need a unified platform for both one-on-one and group messaging.
  • Your team benefits from threaded conversations to reduce email overload.
  • You want a simple, low-complexity setup for remote or cross-functional teams.
Consider alternatives if
  • Your organization requires specialized industry compliance features not supported by Slack.
  • Your team prefers email-centric workflows over instant messaging platforms.

Trillian

Best for

Large Enterprises, Medium Business, Small Business

Slack typically suits Freelancers / Consultants and Large Enterprises. Trillian tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More about Slack

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to ... Read More about Trillian

Entry Level Pricing

  • Starts from $2.67
  • Starts from $3.33 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.84

(2759)

Best Company Size

1-50 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Trillian has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Slack and Trillian Compare on Features?

Total Features

8 Features

3 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Slack and Trillian on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2.67
      • $3.33 , Billed Yearly

      Pricing Plans

      • Not Available
      • Individual Free

        • 1 user

        • Free Windows, Mac, and Linux desktop clients

        • Free iOS and Android mobile clients

        Show more +

      • Individual Pro

        • 1 user

        • All of the features from Individual Free

        • Access chat history from any device

        Show more +

      • Business

        • 5 user minimum

        • All of the features from Individual Pro

        • Centralized user administration

        Show more +

      • Browse all pricing plans

      Pricing Page

      Slack pricing
      Trillian pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Slack User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      2513

      213

      19

      4

      10

      72

      28

      10

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users appreciate Slack for its ease of communication and collaboration but note challenges with pricing and information overload.

      What buyers like

      • Ease of use
      • Effective team communication
      • Integration capabilities

      Common complaints

      • Pricing complexity
      • Notification overload

      What buyers like

      • Integrated messaging and email
      • Remote synchronization
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • Basic security options
      • No task management

      Pros and Cons

      • Unified platform for messaging and collaboration

      • Threaded conversations that reduce email overload

      • Supports both one-on-one and large group communication

      • Pricing details are not fully transparent and may require sales contact

      • May lack advanced project management features

      • Integration of messaging and email simplifies communication.

      • Remote synchronization keeps contacts updated.

      • User-friendly interface encourages adoption.

      • Limited advanced features may not satisfy all needs.

      • Basic security options may be a concern.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Slack or Trillian? Tell buyers what actually differs.

      List of Customers

      Customers

      Slack_customers_0

      Slack_customers_0

      Slack_customers_1

      Slack_customers_1

      Slack_customers_2

      Slack_customers_2

      SOR

      SOR

      New Pig

      New Pig

      ProtoCall

      ProtoCall

      Media and Screenshots

      Screenshots

      screenshots

      7 Screenshots

      Group Chat

      5 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Slack and Trillian in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Slack or Trillian?
      Slack edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Slack and Trillian offer a free trial?
      Slack offers a free trial. Trillian does not.
      What is the starting price of Slack vs Trillian?
      Slack starts at $2.67 /Month. Trillian starts at $3.33 /Month.
      What are the top alternatives to Slack?
      Top alternatives to Slack include Microsoft Teams, Glip, Google Chat, ChatWork, Dialog.
      What are the top alternatives to Trillian?
      Top alternatives to Trillian include Google Chat, HCL Sametime, Output Messenger, Dialog, Office Chat.