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Simplesat vs SurveySparrow Comparison

Last updated:

Simplesat

4.8(180 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and…

SurveySparrow

4.5(2,274 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…

Simplesat leads on user satisfaction with a 4.8-star rating across 180 reviews.

Simplesat vs SurveySparrow — at a glance

FeatureSimplesatSurveySparrow
Rating4.8 / 54.5 / 5
Reviews1802,274
Starting price$79 /Month$19 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsSOC 2, GDPR
Data residencyUSGlobal

Key differences between Simplesat and SurveySparrow

  • Pricing: Simplesat starts at $79 /Month, while SurveySparrow starts at $19 /Month.
  • Target audience: Simplesat is built for Large Enterprises and Medium Business, while SurveySparrow targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Simplesat scores higher with a 4.8-star average.
  • Deployment: Simplesat supports SaaS/Web/Cloud; SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Simplesat vs SurveySparrow — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Simplesat - Survey/ User Feedback Software
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SurveySparrow - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

Simplesat

Best for

Large Enterprises, Medium Business, Small Business

SurveySparrow

Best for easy, real-time feedback surveys embedded in websites and Windows apps.

Choose if
  • You need simple, quick survey creation with low setup complexity.
  • Your team includes product managers, customer experience, or marketing professionals.
  • You want surveys that run seamlessly inside public websites or Windows applications.
Consider alternatives if
  • You require highly customized, enterprise-grade survey workflows and advanced analytics.
  • Your team needs offline survey capabilities or transparent, detailed pricing information.

Simplesat typically suits Large Enterprises and Medium Business. SurveySparrow tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) ... Read More about Simplesat

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Starts from $19

Free Trial Availability

Spotsaas Score

What's this? ↗

8.5/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do Simplesat and SurveySparrow Compare on Features?

Total Features

13 Features

28 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Simplesat and SurveySparrow on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • $19

      Pricing Plans

      • Standard

        • 1k responses per month

        • 10k email sends per month

        • Unlimited users

        Show more +

      • Pro

        • 10k responses per month

        • 50k email sends per month

        • Everything included in Standard

        Show more +

      • Not Available

      Pricing Page

      Simplesat pricing
      SurveySparrow pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Simplesat User Reviews & Rating Comparison

      User Ratings

      4.8

      (based on 180 reviews)

      4.5

      (based on 2274 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 180 reviews, with consistently positive feedback.

      What buyers like

      • Real-time customer feedback
      • CSAT and CES surveys
      • Integration with multiple platforms

      Common complaints

      • Limited advanced analytics
      • May not suit non-MSPs
      • Pricing can be high

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Integration with Windows applications

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Pros and Cons

      • Real-time feedback provides immediate insights.

      • Integration with popular platforms enhances usability.

      • Designed specifically for MSPs, ensuring relevance.

      • Limited analytics features may not meet all needs.

      • Pricing may be high for smaller firms.

      • Easy to create and embed surveys in websites and Windows applications

      • Real-time feedback collection

      • Cross-platform compatibility with popular Windows platforms

      • Limited information on advanced customization options

      • Potential lack of enterprise-grade features

      List of Customers

      Customers

      Drift

      Drift

      Fujifilm

      Fujifilm

      The Home Depot

      The Home Depot

      Mphasis

      Mphasis

      Deloitte Digital

      Deloitte Digital

      Godrej

      Godrej

      Media and Screenshots

      Screenshots

      Their Feedback

      3 Screenshots

      Conditional Formatting

      8 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      6 Videos

      Top Alternatives to Simplesat and SurveySparrow in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Simplesat or SurveySparrow?
      Simplesat edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Simplesat and SurveySparrow offer a free trial?
      Yes, both Simplesat and SurveySparrow offer a free trial.
      What is the starting price of Simplesat vs SurveySparrow?
      Simplesat starts at $79 /Month. SurveySparrow starts at $19 /Month.
      What are the top alternatives to Simplesat?
      Top alternatives to Simplesat include QuestionPro, EventSurvey360, SightMill, SurveySparrow, Nicereply.
      What are the top alternatives to SurveySparrow?
      Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.

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