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SimplePractice vs Ray by Practo Comparison

Last updated:

SimplePractice

3.8(987 reviews)

Starting at $39 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SimplePractice is your ideal practice management and EHR partner, integrating online appointment requests, telehealth and paperless intakes. A perfect choice for over 10,000 practitioners and 44M+ clients, this software…

Ray by Practo

3.6(3 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Ray by Practo is an intuitive practice management software, designed to make streamlining clinic operations and providing an exceptional patient experience easier than ever. With Ray, you can set appointment timeframes f…

SimplePractice leads on user satisfaction with a 3.8-star rating across 987 reviews.

SimplePractice vs Ray by Practo — at a glance

FeatureSimplePracticeRay by Practo
Rating3.8 / 53.6 / 5
Reviews9873
Starting price$39 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEHR SoftwareMedical Practice Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnline24/7 (Live rep), Online
CertificationsSOC 2, HIPAAHIPAA, GDPR
Data residencyUSIndia

Key differences between SimplePractice and Ray by Practo

  • Pricing: SimplePractice starts at $39 /Month. Ray by Practo pricing is not publicly listed.
  • User satisfaction: SimplePractice scores higher with a 3.8-star average.
  • Deployment: SimplePractice supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Ray by Practo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SimplePractice vs Ray by Practo — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SimplePractice - New SaaS Software
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Talk to an expert
Ray by Practo - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

SimplePractice

Best for

Large Enterprises, Medium Business, Small Business

Ray by Practo

Best for

Large Enterprises, Medium Business, Small Business

SimplePractice typically suits Large Enterprises and Medium Business. Ray by Practo tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SimplePractice is your ideal practice management and EHR partner, integrating online appointment requests, telehealth and paperless intakes. A perfect choice for over 10,000 practitioners ... Read More about SimplePractice

Ray by Practo is an intuitive practice management software, designed to make streamlining clinic operations and providing an exceptional patient experience easier than ever. With Ray, you ... Read More about Ray by Practo

Entry Level Pricing

  • Starts from $39
  • Not Available

Free Trial Availability

  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

3.6

(3)

Best Company Size

1 – 50 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

SimplePractice

  • Streamlined Practice Management in One Platform: Offers appointment scheduling, telehealth, secure communication, paperless intake, reminders, document storage, and AutoPay — all under one clean interface.
  • Reliable for Virtual and In-Person Services: Built to support hybrid care delivery with consistent tools for solo or group practitioners across both virtual and physical care models.
  • Secure Client Portal and Automated Workflows: Provides clients with a secure space for messaging, intake, scheduling, and payments while automating admin tasks for the provider.
Best fit

Best fit

SimplePractice

  • 1 – 50 employees
  • Mental Health, Counseling, Speech Therapy, Life Coaching, Nutrition, Wellness Services, Behavioral Health
  • Therapists, Psychologists, Social Workers, Coaches, Practice Owners, Billing Coordinators, Administrative Assistants
Watchouts

Reasons buyers look elsewhere

SimplePractice

  • Many users find the platform’s templates and workflows too rigid, with few options for custom fields, branding, or flexible intake flows.
  • Reported issues include occasional telehealth lags, syncing disruptions, and problems with ERA (Electronic Remittance Advice) payments, which can interrupt clinical and billing workflows.
  • SimplePractice offers limited integrations with external billing systems, lab tools, or insurance platforms, which can be a constraint for growing practices with broader ecosystem needs.

Software Demo

Demo

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How do SimplePractice and Ray by Practo Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

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Compare SimplePractice and Ray by Practo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $39
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Ray by Practo pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✗ No
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇮🇳 India

      SimplePractice User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      980

      450

      82

      38

      92

      14

      0

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 1642 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Comprehensive EHR features
      • Telehealth capabilities
      • User-friendly client portal

      Common complaints

      • Learning curve for new users
      • Limited customization options
      • Higher pricing for advanced features

      Buyer sentiment

      Buyer sentiment is mixed to positive across 16 reviews, with clear strengths and a few common watchouts.

      Pros and Cons

      • **Streamlined Practice Management in One Platform:** Offers appointment scheduling, telehealth, secure communication, paperless intake, reminders, document storage, and AutoPay — all under one clean interface.

      • **Reliable for Virtual and In-Person Services:** Built to support hybrid care delivery with consistent tools for solo or group practitioners across both virtual and physical care models.

      • **Secure Client Portal and Automated Workflows:** Provides clients with a secure space for messaging, intake, scheduling, and payments while automating admin tasks for the provider.

      • New users may face a learning curve.

      • Customization options are somewhat limited.

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Carmel Dental Clinic

      Carmel Dental Clinic

      In Sync Gynae Care

      In Sync Gynae Care

      Media and Screenshots

      Screenshots

      SimplePractice Account

      6 Screenshots

      Lab Tracking

      2 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to SimplePractice and Ray by Practo in 2026

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      Related Blogs and Articles for Medical Practice Management Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SimplePractice or Ray by Practo?
      SimplePractice edges out the other on user ratings (3.8 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SimplePractice and Ray by Practo offer a free trial?
      Yes, both SimplePractice and Ray by Practo offer a free trial.
      What is the starting price of SimplePractice vs Ray by Practo?
      SimplePractice starts at $39 /Month. Ray by Practo starts at Contact for pricing.
      What are the top alternatives to SimplePractice?
      Top alternatives to SimplePractice include NextGen Healthcare EHR, Athenahealth EHR, Carepatron, TherapyAppointment, PracticeStudio.
      What are the top alternatives to Ray by Practo?
      Top alternatives to Ray by Practo include RAYNET CRM, RAPID, NetChiro, ClinicSoftware.com, Qualified.

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