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ShowMyPC vs GoTo Resolve Comparison

Last updated:

ShowMyPC

4.0(24 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ShowMyPC is a remote control software for Windows that allows users to access their computers, by other computers anywhere in the world. This feature-rich remote desktop software, provides an easy to use interface for fa…

GoTo Resolve

4.4(329 reviews)

Starting at $39 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide efficient support to their clients any…

GoTo Resolve leads on user satisfaction with a 4.4-star rating across 329 reviews.

ShowMyPC vs GoTo Resolve — at a glance

FeatureShowMyPCGoTo Resolve
Rating4.0 / 54.4 / 5
Reviews24329
Starting priceContact for pricing$39 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUS

Key differences between ShowMyPC and GoTo Resolve

  • Pricing: GoTo Resolve starts at $39 /Month. ShowMyPC pricing is not publicly listed.
  • Target audience: ShowMyPC is built for Freelancers / Consultants and Large Enterprises, while GoTo Resolve targets Large Enterprises and Medium Business.
  • User satisfaction: GoTo Resolve scores higher with a 4.4-star average.
  • Deployment: ShowMyPC supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; GoTo Resolve supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ShowMyPC vs GoTo Resolve — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ShowMyPC
Talk to an expert
Talk to an expert
GoTo Resolve - Remote Access Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ShowMyPC

Best for affordable, multi-platform remote access with easy setup.

Choose if
  • You need remote access across diverse platforms including Windows, Mac, Linux, Android, and iOS.
  • You prioritize a simple, user-friendly interface with quick and hassle-free installation.
  • You want cost-effective remote desktop software with affordable subscription pricing.
Consider alternatives if
  • Your organization requires flawless Mac support due to ShowMyPC’s limited Mac compatibility.
  • You need highly stable, lag-free connections without occasional crashes or performance issues.

GoTo Resolve

Best for IT teams needing fast, AI-powered remote support and issue resolution.

Choose if
  • You want a simple, streamlined remote support tool with quick installation.
  • Your IT staff needs AI-driven diagnostics to speed up troubleshooting.
  • Your organization has 50 to 5,000 employees and requires integrated IT support features.
Consider alternatives if
  • You are a very small business with a limited IT budget.
  • You require extensive, reliable customer support availability without sales engagement.

ShowMyPC: Best for affordable, multi-platform remote access with easy setup. GoTo Resolve: Best for IT teams needing fast, AI-powered remote support and issue resolution.

Description

ShowMyPC is a remote control software for Windows that allows users to access their computers, by other computers anywhere in the world. This feature-rich remote desktop software, provides ... Read More about ShowMyPC

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More about GoTo Resolve

Entry Level Pricing

  • Not Available
  • Starts from $39 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.8/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesLarge Enterprises
50 to 500 employees501 to 5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ShowMyPC

  • Seamless Remote Access: With ShowMyPC, users can effortlessly connect to their computers or collaborate with colleagues from anywhere, enhancing productivity and flexibility. Managers will appreciate how easy it is for teams to stay connected, regardless of location.
  • User-Friendly Interface: The intuitive design ensures that both tech-savvy and non-technical users can navigate the software without a steep learning curve. This means less time spent on training and more time focused on critical tasks.
  • Robust Security Features: ShowMyPC prioritizes your data safety with strong encryption and secure connection protocols, giving you peace of mind when accessing sensitive information remotely. Executives can confidently utilize this tool knowing their data is protected.

GoTo Resolve

  • Streamlined IT Support: GoTo Resolve empowers teams to manage and resolve issues swiftly, reducing downtime and enhancing productivity. Imagine a world where your IT support is just a click away, making problem-solving seamless.
  • Remote Access Capabilities: With robust remote access tools, you can effortlessly assist employees no matter where they are working from. This means your team can stay connected and supported, ensuring business continuity even during unpredictable times.
  • User-Friendly Interface: Designed with both tech-savvy users and novices in mind, GoTo Resolve simplifies the troubleshooting process. Administrators will appreciate how easy it is to train staff on this platform, leading to quicker adoption and less frustration.
Best fit

Best fit

ShowMyPC

  • 50 to 500 employees.
  • Industries: IT Services, Software Development, Remote Work Solutions, Education, Consulting.
  • Job Titles: IT Support Specialists, System Administrators, Remote Team Managers, Technical Support Representatives, Trainers.

GoTo Resolve

  • 50 to 5,000 employees
  • IT Services, Healthcare, Education, Financial Services, and Remote Work Solutions
  • IT Support Specialists, Help Desk Technicians, System Administrators, and Customer Support Managers
Watchouts

Reasons buyers look elsewhere

ShowMyPC

  • Users may seek alternatives to ShowMyPC due to concerns over security and privacy, as some may prefer solutions with more robust encryption and data protection features to safeguard sensitive information during remote access sessions.
  • Those requiring advanced collaboration features might consider alternatives that offer integrated tools such as file sharing, video conferencing, or chat functionalities, enhancing teamwork during remote support or presentations.
  • Users with specific operating system compatibility needs may look for alternatives that provide better support for various platforms, ensuring seamless performance across Windows, macOS, Linux, or mobile devices.

GoTo Resolve

  • Users may seek alternatives to GoTo Resolve for cost efficiency, especially if their organization requires a more budget-friendly solution without compromising on essential remote support features and functionality.
  • Organizations with specific compliance or security needs might look for alternatives that offer enhanced data protection measures or integration with existing security protocols that GoTo Resolve does not fully address.
  • Teams seeking a more user-friendly interface or greater customization options could explore alternatives that provide tailored experiences and easier navigation, enhancing overall productivity and user satisfaction.

Software Demo

Demo

No software demo available

ShowMyPC has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do ShowMyPC and GoTo Resolve Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare ShowMyPC and GoTo Resolve on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $39 , Billed Yearly

      Pricing Plans

      • Not Available
      • Service Desk

        • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

        • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

        • Free upgrades

        Show more +

      • GoToAssist

        • 1 Agent

        • Agent Console

        • File Transfer

        Show more +

      Pricing Page

      ShowMyPC pricing
      GoTo Resolve pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ShowMyPC User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      8

      5

      2

      0

      2

      256

      140

      18

      0

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and affordability, tempered by concerns over occasional connection and performance issues.

      What buyers like

      • Ease of use
      • Multi-platform support
      • Affordable pricing

      Common complaints

      • Connection stability
      • Performance lag and compatibility issues

      Buyer sentiment

      Overall positive sentiment highlights ease of use, quick setup, and effective remote support, tempered by concerns over occasional technical issues and support limitations.

      What buyers like

      • Ease of use
      • Quick installation
      • AI-powered issue resolution

      Common complaints

      • Software glitches
      • Limited customer support

      Pros and Cons

      • Multi-platform availability including Windows, Mac, Linux, Android, and iOS

      • User-friendly interface with simple and hassle-free setup

      • Cost-effective pricing with affordable subscription plans

      • Reported application crashes and connection instability

      • Performance issues such as slow connection speeds and lag in inputs

      • User-friendly interface with minimal interruptions

      • Quick installation and seamless troubleshooting

      • Robust AI features for fast issue diagnosis and resolution

      • Some users experience challenges during software installation

      • Limited customer support availability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to ShowMyPC and GoTo Resolve in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ShowMyPC or GoTo Resolve?
      GoTo Resolve edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ShowMyPC and GoTo Resolve offer a free trial?
      Yes, both ShowMyPC and GoTo Resolve offer a free trial.
      What is the starting price of ShowMyPC vs GoTo Resolve?
      ShowMyPC starts at Contact for pricing. GoTo Resolve starts at $39 /Month.
      What are the top alternatives to ShowMyPC?
      Top alternatives to ShowMyPC include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, TeamViewer.
      What are the top alternatives to GoTo Resolve?
      Top alternatives to GoTo Resolve include Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk.

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