ShopKeep vs SumUp vs Square Point of Sale vs Lightspeed Retail Comparison
ShopKeep
Starting at Contact for pricing
- Free Trial
- Medium Business
- Small Business
ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…
SumUp
Starting at $0 /month
- Large Enterprises
- Medium Business
SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card payments online, in-app, and i…
Square Point of Sale
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer purchases, and collect feedback f…
Lightspeed Retail
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
With the tagline "Rediscover your business and unlock potential growth opportunities," Lightspeed Retail is a comprehensive POS software that offers advanced e-commerce solutions, omnichannel loyalty programs, and contac…
SumUp leads on user satisfaction with a 4.0-star rating across 4 reviews.
ShopKeep vs SumUp vs Square Point of Sale vs Lightspeed Retail — at a glance
| Feature | ShopKeep | SumUp | Square Point of Sale | Lightspeed Retail |
|---|---|---|---|---|
| Rating | 3.1 / 5 | 4.0 / 5 | 4.5 / 5 | 4.5 / 5 |
| Reviews | 135 | 4 | 518 | 923 |
| Starting price | Contact for pricing | $0 /month | Contact for pricing | Contact for pricing |
| Free trial | Yes | No | No | Yes |
| Free version | No | No | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Retail Software | POS Software | POS Software | POS Software |
| Integrations | — | 8+ apps | — | 10+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - iOS, Installed - Mac |
| API | — | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, GDPR | SOC 2, GDPR | GDPR |
| Data residency | Global | Global | US | Global |
Key differences between ShopKeep and SumUp
- Pricing: SumUp starts at $0 /month. ShopKeep pricing is not publicly listed.
- Free trial: ShopKeep offers a free trial; SumUp does not.
- Target audience: ShopKeep is built for Medium Business and Small Business, while SumUp targets Large Enterprises and Medium Business.
- User satisfaction: SumUp scores higher with a 4.0-star average.
- Deployment: ShopKeep supports SaaS/Web/Cloud, Mobile - iOS; SumUp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare ShopKeep vs SumUp vs Square Point of Sale vs Lightspeed Retail — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Retail Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.
- You want a simple, cloud-based iPad POS that works right out of the box.
- Your business is a retail shop, restaurant, or salon with up to 200 employees.
- You need quick setup with reliable performance and useful business analytics.
- You are a large enterprise requiring complex POS customizations and hardware integrations.
- You need consistently responsive customer service and guaranteed hardware compatibility.
Large Enterprises, Medium Business, Small Business
Best for small to mid-sized retail and food businesses needing simple POS.
- You want an easy-to-use POS with quick transaction processing.
- You need integrated inventory management and sales reporting.
- You require mobile device compatibility and hardware like Square Terminal.
- Your business is a large enterprise needing extensive customization.
- You require complex, multi-location inventory management capabilities.
Best for small to medium retail businesses needing integrated POS and e-commerce.
- You operate multiple retail locations requiring synchronized inventory management.
- You want seamless integration between physical stores and online e-commerce platforms.
- You need a cloud-based POS system accessible remotely with strong reporting tools.
- Your business demands extensive customization or niche third-party app integrations.
- You require highly personalized, consistent customer support and service continuity.
ShopKeep typically suits Medium Business and Small Business. SumUp tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep | SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card ... Read More about SumUp | Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer ... Read More about Square Point of Sale | With the tagline "Rediscover your business and unlock potential growth opportunities," Lightspeed Retail is a comprehensive POS software that offers advanced e-commerce solutions, ... Read More about Lightspeed Retail |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | Not Available | 9.2/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 1-50 employees51-200 employees | — | 1-50 employees51-500 employees | Small businessMedium business |
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Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
No key benefits available yet.
No key benefits available yet.
- Flexible integrations for growth: Lightspeed connects with a broad ecosystem that includes ecommerce platforms (Shopify, WooCommerce), accounting systems (QuickBooks, Xero), CRM and marketing tools (Mailchimp, Klaviyo), and shipping/fulfillment services (ShipStation, Shippo). These integrations allow retailers to build a complete technology stack that supports everything from online sales and loyalty programs to accounting and fulfillment without constant manual data entry.
- Rich reporting and analytics: Lightspeed’s dashboards include insights into sales trends, best-selling products, customer behavior, and staff performance. Retailers can generate reports on daily sales, tax summaries, product margins, and customer segments without exporting data into spreadsheets. These analytics empower data-driven decisions and make it easier to optimize promotions, staff scheduling, and inventory buys.
- Advanced inventory and order management: Lightspeed’s inventory tools go beyond basic item tracking. Retailers can manage multi-location stock levels, create and edit variants, forecast demand, and automate purchase orders to vendors. These capabilities reduce overstocking or stockouts, improve ordering accuracy, and support complicated assortments without heavy manual tracking.
Best fit
No best-fit guidance available yet.
No best-fit guidance available yet.
No best-fit guidance available yet.
- 500+
- Retail, E-commerce, Fashion & Apparel, Specialty Stores, Home & Lifestyle, Sporting Goods, Beauty & Cosmetics, Jewelry & Accessories
- Store Owner, Retail Manager, Operations Manager, Ecommerce Manager, Inventory Manager, Head of Retail, Founder
Reasons buyers look elsewhere
No alternatives guidance available yet.
No alternatives guidance available yet.
No alternatives guidance available yet.
- Some retailers are already heavily invested in particular ecosystems — for example, Square merchants who use Square Payroll, Square Marketing, or Square App Marketplace apps. In these cases, choosing a POS that fully aligns with their existing stack prevents fragmentation and simplifies vendor management, even if Lightspeed’s core platform is strong.
- Certain specialties such as full cafes, restaurants, or service-based businesses require deeply tailored workflows (e.g., table management, reservation systems, service tickets). While Lightspeed Retail can be adapted with integrations, solutions like Toast or Square for Restaurants provide industry-native features out of the box, reducing complexity for those use cases.
- Lightspeed Retail functions best with reliable internet connectivity. Retailers operating pop-up shops, temporary locations, or environments with intermittent internet may prefer POS platforms with stronger offline transaction handling that continue to process payments and sync automatically once a connection is restored.
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How do ShopKeep, SumUp, Square Point of Sale and Lightspeed Retail Compare on Features?
Total Features | 24 Features | 14 Features | 11 Features | 14 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
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Compare ShopKeep, SumUp, Square Point of Sale and Lightspeed Retail on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
ShopKeep vs SumUp vs Square Point of Sale User Reviews & Rating Comparison
User Ratings | 4.5 (based on 518 reviews) | |||
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Rating Distribution | ||||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 10049 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate Square POS for its ease of use and hardware integration but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, robust inventory management, and cloud accessibility, tempered by concerns over customer support and customization limits. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers | No Customers information available. |  DHL  FLiXBUS | No Customers information available. |  The Herschel  Kanel  oth |
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Media and Screenshots
Screenshots |  5 Screenshots |  1 Screenshots |
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Videos |  3 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ShopKeep or SumUp?
- SumUp edges out the other on user ratings (4.0 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ShopKeep and SumUp offer a free trial?
- ShopKeep offers a free trial. SumUp does not.
- What is the starting price of ShopKeep vs SumUp?
- ShopKeep starts at Contact for pricing. SumUp starts at $0 /month.
- What are the top alternatives to ShopKeep?
- Top alternatives to ShopKeep include SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant.
- What are the top alternatives to SumUp?
- Top alternatives to SumUp include Square Point of Sale, ShopKeep, Lightspeed Retail, WePay, Square Payments.