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ShopKeep vs RetailEdge vs SumUp vs Square Point of Sale Comparison

Last updated:

ShopKeep

3.1(135 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…

RetailEdge

Starting at $495 One Time Payment

  • Freelancers / Consultants
  • Large Enterprises

RetailEdge is a retail-focused point-of-sale (POS) software built for small to mid-sized retailers, including beauty supply stores, liquor shops, apparel outlets, and specialty boutiques. It offers an intuitive interface…

SumUp

4.0(4 reviews)

Starting at $0 /month

  • Large Enterprises
  • Medium Business

SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card payments online, in-app, and i…

Square Point of Sale

4.5(518 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer purchases, and collect feedback f…

ShopKeep leads on user satisfaction with a 3.1-star rating across 135 reviews.

ShopKeep vs RetailEdge vs SumUp vs Square Point of Sale — at a glance

FeatureShopKeepRetailEdgeSumUpSquare Point of Sale
Rating3.1 / 54.0 / 54.5 / 5
Reviews1354518
Starting priceContact for pricing$495 One Time Payment$0 /monthContact for pricing
Free trial Yes No No No
Free version No No No No
Best forMedium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRetail SoftwarePOS SoftwarePOS SoftwarePOS Software
Integrations3+ apps8+ apps
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalUSGlobalUS

Key differences between ShopKeep and RetailEdge

  • Pricing: RetailEdge starts at $495 One Time Payment. ShopKeep pricing is not publicly listed.
  • Free trial: ShopKeep offers a free trial; RetailEdge does not.
  • Target audience: ShopKeep is built for Medium Business and Small Business, while RetailEdge targets Freelancers / Consultants and Large Enterprises.
  • Deployment: ShopKeep supports SaaS/Web/Cloud, Mobile - iOS; RetailEdge supports SaaS/Web/Cloud.

Compare ShopKeep vs RetailEdge vs SumUp vs Square Point of Sale — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Retail Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ShopKeep - Retail Software
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RetailEdge - Logo
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Talk to an expert

Free PDF comparison

Download this ShopKeep vs RetailEdge vs SumUp vs Square Point of Sale comparison

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  • Side-by-side on pricing, features & ratings
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Biggest differences

Start here before you go deeper into features.

ShopKeep

Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.

Choose if
  • You want a simple, cloud-based iPad POS that works right out of the box.
  • Your business is a retail shop, restaurant, or salon with up to 200 employees.
  • You need quick setup with reliable performance and useful business analytics.
Consider alternatives if
  • You are a large enterprise requiring complex POS customizations and hardware integrations.
  • You need consistently responsive customer service and guaranteed hardware compatibility.

RetailEdge

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

SumUp

Best for

Large Enterprises, Medium Business, Small Business

Square Point of Sale

Best for small to mid-sized retail and food businesses needing simple POS.

Choose if
  • You want an easy-to-use POS with quick transaction processing.
  • You need integrated inventory management and sales reporting.
  • You require mobile device compatibility and hardware like Square Terminal.
Consider alternatives if
  • Your business is a large enterprise needing extensive customization.
  • You require complex, multi-location inventory management capabilities.

ShopKeep typically suits Medium Business and Small Business. RetailEdge tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep

RetailEdge is a retail-focused point-of-sale (POS) software built for small to mid-sized retailers, including beauty supply stores, liquor shops, apparel outlets, and specialty boutiques. ... Read More about RetailEdge

SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card ... Read More about SumUp

Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer ... Read More about Square Point of Sale

Entry Level Pricing

  • Not Available
  • Starts from $495 , yearly
  • Starts from $0 , monthly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

Not Available

Not Available

9.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-200 employees
1–50 Employees
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

RetailEdge

  • Robust Retail-Specific Features: RetailEdge is purpose-built for retail operations, offering detailed tools for inventory control, purchase orders, barcoding, customer tracking, and mobile point-of-sale — all designed with a retailer’s workflow in mind.
  • Cost-Efficiency with Local Control: With a one-time payment model and no required ongoing charges, RetailEdge provides a cost-effective POS solution that doesn’t lock users into recurring fees, while allowing full control over local data.
  • Multi-Location Scalability: The system supports seamless scalability from single stores to multi-location businesses, making it ideal for growing retailers who want unified management across multiple outlets.

SumUp

No key benefits available yet.

Best fit

Best fit

ShopKeep

No best-fit guidance available yet.

RetailEdge

  • 1–50 Employees
  • Retail, Beauty Supply, Liquor Stores, Apparel, Specialty Stores, Consumer Electronics, Bookstores
  • Retail Managers, Store Owners, Inventory Coordinators, Operations Managers, IT Administrators

SumUp

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

ShopKeep

No alternatives guidance available yet.

RetailEdge

  • Some users opt for more modern POS systems due to RetailEdge’s comparatively dated user interface, which can feel less intuitive for employees accustomed to newer cloud-based platforms.
  • RetailEdge emphasizes local data storage, which may deter users seeking full cloud-native systems that enable real-time access and synchronization across multiple devices without installation.
  • While RetailEdge integrates with e-commerce solutions, it lacks a built-in web store, pushing users toward alternatives that offer native online sales features.

SumUp

No alternatives guidance available yet.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do ShopKeep, RetailEdge, SumUp and Square Point of Sale Compare on Features?

Total Features

24 Features

16 Features

14 Features

11 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ShopKeep, RetailEdge, SumUp and Square Point of Sale on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • Not Available
          • $495 , yearly
          • $0 , monthly
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Pricing information not available

          RetailEdge pricing
          SumUp pricingSquare Point of Sale pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Not Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          HIPAA

          ✗ No
          ✗ No

          GDPR

          Single Sign-On (SSO)

          Multi-Factor Auth (MFA)

          Data Encryption

          Audit Logs

          Data Residency

          🌐 Global
          🇺🇸 US

          ShopKeep vs RetailEdge vs SumUp User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          4.5

          (based on 518 reviews)

          Rating Distribution

          77

          17

          8

          6

          79

          No reviews available for this product

          7627

          626

          216

          191

          1389

          0

          0

          0

          0

          0

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues.

          What buyers like

          • Ease of use
          • Business analytics
          • Customer support availability

          Common complaints

          • Customer service inconsistency
          • Hardware compatibility problems

          What buyers like

          • RetailEdge allows for detailed tracking of inventory, including transfers, barcoding, costs, and quantities, giving store managers full control over stock levels and movement.
          • Unlike many cloud-only systems, RetailEdge offers robust offline capabilities, allowing businesses to continue operations even without internet connectivity — a major benefit for stores in areas with unstable connections.
          • The platform works across mobile devices, enabling flexible sales and reporting from smartphones and tablets — a valuable feature for remote or on-the-go management.

          Common complaints

          • EtailEdge depends on external integrations for web sales, which may require additional setup and coordination with third-party platforms.
          • Users accustomed to modern, SaaS-based tools may find the interface somewhat outdated and not as visually intuitive as newer POS solutions.
          • The system’s powerful configuration options come with a learning curve, especially for businesses without in-house IT support during onboarding or migration.

          Buyer sentiment

          Buyer sentiment is positive across 10049 reviews, with strong overall satisfaction.

          What buyers like

          • Easy integration with accounting and eCommerce platforms
          • Supports both in-person and online payments
          • No monthly subscription required

          Common complaints

          • May not suit complex restaurant or enterprise setups
          • Limited advanced POS features (e.g., detailed inventory, loyalty)

          Buyer sentiment

          Buyers generally appreciate Square POS for its ease of use and hardware integration but note limitations in advanced features and pricing clarity.

          What buyers like

          • Ease of use
          • Hardware integration
          • Inventory management

          Common complaints

          • Limited advanced features
          • Pricing transparency

          Pros and Cons

          • User-friendly interface providing valuable business insights

          • Easy setup and integration with online stores

          • Reliable system performance supporting small business growth

          • Inconsistent customer service quality causing delays

          • Hardware compatibility issues with printers and scanners

          • RetailEdge allows for detailed tracking of inventory, including transfers, barcoding, costs, and quantities, giving store managers full control over stock levels and movement.

          • Unlike many cloud-only systems, RetailEdge offers robust offline capabilities, allowing businesses to continue operations even without internet connectivity — a major benefit for stores in areas with unstable connections.

          • The platform works across mobile devices, enabling flexible sales and reporting from smartphones and tablets — a valuable feature for remote or on-the-go management.

          • etailEdge depends on external integrations for web sales, which may require additional setup and coordination with third-party platforms.

          • Users accustomed to modern, SaaS-based tools may find the interface somewhat outdated and not as visually intuitive as newer POS solutions.

          • Supports multiple payment methods seamlessly.

          • Offers 24/7 access to financial data.

          • Cost-effective for small businesses.

          • May not scale well for larger businesses.

          • Transaction fees can add up.

          • User-friendly interface enabling quick transaction processing

          • Integrated inventory management and sales reporting

          • Mobile device compatibility and hardware options like Square Terminal

          • Limited advanced customization for complex business needs

          • Pricing details are not fully transparent and may require sales consultation

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          No Customers information available.

          Toshiba

          Toshiba

          ZEBRA

          ZEBRA

          elo Touch Solutions

          elo Touch Solutions

          DHL

          DHL

          FLiXBUS

          FLiXBUS

          No Customers information available.

          Media and Screenshots

          Screenshots

          screenshots

          5 Screenshots

          RetailEdge - POS Features

          8 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          1 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, ShopKeep or RetailEdge?
          ShopKeep edges out the other on user ratings (3.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do ShopKeep and RetailEdge offer a free trial?
          ShopKeep offers a free trial. RetailEdge does not.
          What is the starting price of ShopKeep vs RetailEdge?
          ShopKeep starts at Contact for pricing. RetailEdge starts at $495 One Time Payment.
          What are the top alternatives to ShopKeep?
          Top alternatives to ShopKeep include SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant.
          What are the top alternatives to RetailEdge?
          Top alternatives to RetailEdge include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, POS SPOT.

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