ShopKeep vs RepairDesk vs Lightspeed Retail vs SumUp Comparison
ShopKeep
Starting at Contact for pricing
- Free Trial
- Medium Business
- Small Business
ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…
RepairDesk
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Revamp the operations of your small or medium-sized mobile repair store with RepairDesk POS software. Keep track of sales and inventory through your smartphone with its multi-platform capabilities. Simplify your workload…
Lightspeed Retail
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
With the tagline "Rediscover your business and unlock potential growth opportunities," Lightspeed Retail is a comprehensive POS software that offers advanced e-commerce solutions, omnichannel loyalty programs, and contac…
SumUp
Starting at $0 /month
- Large Enterprises
- Medium Business
SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card payments online, in-app, and i…
RepairDesk leads on user satisfaction with a 4.5-star rating across 185 reviews.
ShopKeep vs RepairDesk vs Lightspeed Retail vs SumUp — at a glance
| Feature | ShopKeep | RepairDesk | Lightspeed Retail | SumUp |
|---|---|---|---|---|
| Rating | 3.1 / 5 | 4.5 / 5 | 4.5 / 5 | 4.0 / 5 |
| Reviews | 135 | 185 | 923 | 4 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing | $0 /month |
| Free trial | Yes | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Retail Software | POS Software | POS Software | POS Software |
| Integrations | — | — | 10+ apps | 8+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud, Mobile - iOS, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | — | — | GDPR | SOC 2, GDPR |
| Data residency | Global | US | Global | Global |
Key differences between ShopKeep and RepairDesk
- Target audience: ShopKeep is built for Medium Business and Small Business, while RepairDesk targets Large Enterprises and Medium Business.
- User satisfaction: RepairDesk scores higher with a 4.5-star average.
- Deployment: ShopKeep supports SaaS/Web/Cloud, Mobile - iOS; RepairDesk supports SaaS/Web/Cloud, Mobile - iOS.
Compare ShopKeep vs RepairDesk vs Lightspeed Retail vs SumUp — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Retail Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | *sponsored |
Free PDF comparison
Download this ShopKeep vs RepairDesk vs Lightspeed Retail vs SumUp comparison
Get the full side-by-side as a PDF — these picks plus the top Retail Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.
- You want a simple, cloud-based iPad POS that works right out of the box.
- Your business is a retail shop, restaurant, or salon with up to 200 employees.
- You need quick setup with reliable performance and useful business analytics.
- You are a large enterprise requiring complex POS customizations and hardware integrations.
- You need consistently responsive customer service and guaranteed hardware compatibility.
Best POS for small to medium mobile repair stores with multi-location needs.
- You operate a mobile repair store or multi-location repair business.
- You need user-friendly inventory and repair ticket management on multiple devices.
- You value responsive customer support and tailored repair store features.
- You are a large enterprise requiring complex, enterprise-wide ERP integration.
- You lack a focus on repair or inventory management in your business.
Best for small to medium retail businesses needing integrated POS and e-commerce.
- You operate multiple retail locations requiring synchronized inventory management.
- You want seamless integration between physical stores and online e-commerce platforms.
- You need a cloud-based POS system accessible remotely with strong reporting tools.
- Your business demands extensive customization or niche third-party app integrations.
- You require highly personalized, consistent customer support and service continuity.
Large Enterprises, Medium Business, Small Business
ShopKeep: Best for small to mid-sized retail and hospitality businesses needing easy iPad POS. RepairDesk: Best POS for small to medium mobile repair stores with multi-location needs.
Description | ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep | Revamp the operations of your small or medium-sized mobile repair store with RepairDesk POS software. Keep track of sales and inventory through your smartphone with its multi-platform ... Read More about RepairDesk | With the tagline "Rediscover your business and unlock potential growth opportunities," Lightspeed Retail is a comprehensive POS software that offers advanced e-commerce solutions, ... Read More about Lightspeed Retail | SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card ... Read More about SumUp |
|---|---|---|---|---|
Entry Level Pricing |
|
|
|
|
Free Trial Availability |
|
| ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.2/10 | 9.1/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 1-50 employees51-200 employees | 1-50 employees51-500 employees | Small businessMedium business | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
No key benefits available yet.
- Flexible integrations for growth: Lightspeed connects with a broad ecosystem that includes ecommerce platforms (Shopify, WooCommerce), accounting systems (QuickBooks, Xero), CRM and marketing tools (Mailchimp, Klaviyo), and shipping/fulfillment services (ShipStation, Shippo). These integrations allow retailers to build a complete technology stack that supports everything from online sales and loyalty programs to accounting and fulfillment without constant manual data entry.
- Rich reporting and analytics: Lightspeed’s dashboards include insights into sales trends, best-selling products, customer behavior, and staff performance. Retailers can generate reports on daily sales, tax summaries, product margins, and customer segments without exporting data into spreadsheets. These analytics empower data-driven decisions and make it easier to optimize promotions, staff scheduling, and inventory buys.
- Advanced inventory and order management: Lightspeed’s inventory tools go beyond basic item tracking. Retailers can manage multi-location stock levels, create and edit variants, forecast demand, and automate purchase orders to vendors. These capabilities reduce overstocking or stockouts, improve ordering accuracy, and support complicated assortments without heavy manual tracking.
No key benefits available yet.
Best fit
No best-fit guidance available yet.
No best-fit guidance available yet.
- 500+
- Retail, E-commerce, Fashion & Apparel, Specialty Stores, Home & Lifestyle, Sporting Goods, Beauty & Cosmetics, Jewelry & Accessories
- Store Owner, Retail Manager, Operations Manager, Ecommerce Manager, Inventory Manager, Head of Retail, Founder
No best-fit guidance available yet.
Reasons buyers look elsewhere
No alternatives guidance available yet.
No alternatives guidance available yet.
- Some retailers are already heavily invested in particular ecosystems — for example, Square merchants who use Square Payroll, Square Marketing, or Square App Marketplace apps. In these cases, choosing a POS that fully aligns with their existing stack prevents fragmentation and simplifies vendor management, even if Lightspeed’s core platform is strong.
- Certain specialties such as full cafes, restaurants, or service-based businesses require deeply tailored workflows (e.g., table management, reservation systems, service tickets). While Lightspeed Retail can be adapted with integrations, solutions like Toast or Square for Restaurants provide industry-native features out of the box, reducing complexity for those use cases.
- Lightspeed Retail functions best with reliable internet connectivity. Retailers operating pop-up shops, temporary locations, or environments with intermittent internet may prefer POS platforms with stronger offline transaction handling that continue to process payments and sync automatically once a connection is restored.
No alternatives guidance available yet.
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do ShopKeep, RepairDesk, Lightspeed Retail and SumUp Compare on Features?
Total Features | 24 Features | 15 Features | 14 Features | 14 Features |
|---|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ShopKeep, RepairDesk, Lightspeed Retail and SumUp on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||||
|---|---|---|---|---|
Starting From |
|
|
|
|
Pricing Plans |
|
|
| |
Pricing Page | Pricing information not available |  |  |  |
Other Details
Organization Types supported |
|
|
|
|
|---|---|---|---|---|
Platforms Supported |
|
|
|
|
Modes of support |
|
|
|
|
API Support |
|
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — | — |
|---|---|---|---|
HIPAA | ✗ No | ✗ No | ✗ No |
GDPR | — | — | ✓ Yes |
Single Sign-On (SSO) | — | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | — | ✓ Yes |
Data Encryption | — | — | ✓ Yes |
Audit Logs | — | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US | 🌐 Global |
ShopKeep vs RepairDesk vs Lightspeed Retail User Reviews & Rating Comparison
User Ratings | ||||
|---|---|---|---|---|
Rating Distribution | ||||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting excellent customer support and ease of inventory management, tempered by setup challenges and occasional technical issues. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, robust inventory management, and cloud accessibility, tempered by concerns over customer support and customization limits. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 10049 reviews, with strong overall satisfaction. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
/logo_1622728934.296577.png){kind=logo}
List of Customers
Customers | No Customers information available. | No Customers information available. |  The Herschel  Kanel  oth |  DHL  FLiXBUS |
|---|
Media and Screenshots
Screenshots |  5 Screenshots |  7 Screenshots |  3 Screenshots |
|---|---|---|---|
Videos |  3 Videos |  4 Videos |  3 Videos |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Pos Software
payment gateway software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ShopKeep or RepairDesk?
- RepairDesk edges out the other on user ratings (4.5 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ShopKeep and RepairDesk offer a free trial?
- Yes, both ShopKeep and RepairDesk offer a free trial.
- What is the starting price of ShopKeep vs RepairDesk?
- ShopKeep starts at Contact for pricing. RepairDesk starts at Contact for pricing.
- What are the top alternatives to ShopKeep?
- Top alternatives to ShopKeep include SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant.
- What are the top alternatives to RepairDesk?
- Top alternatives to RepairDesk include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, Bravo Pawn Systems.