Shopify vs Userback - Which Ecommerce Software Platform Is Better in June 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Shopify (966) Get Quote Get Quote	Userback (180) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Shopify provides everything needed to sell online, at a retail location or in person. From product creation tools to checkout, payments, shipping & analytics - the software combines ... Read More	Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More
Entry Level Pricing	Not Available	Starts from $14 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.6/10	9.1/10
User Ratings	4.4	4.7 (113)
	Get Quote	Get Quote

Software Demo

Demo

How do Shopify and Userback Compare on Features?

Total Features	21 Features	11 Features
Unique Features
	Get Quote	Get Quote

What Do Shopify and Userback Cost?

Pricing Option
Starting From	Not Available	$14 , Billed Yearly
Pricing Plans	Not Available	Solo Get Started 2 Users 1 Project Unlimited Reporters Show more + Startup Get Started 10 Users Unlimited Projects Includes features of Solo plan, plus Show more + Company Get Started 15 Users Unlimited Projects Includes features of Startup plan, plus Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Shopify User Reviews & Rating Comparison

User Ratings	No reviews available for the product	4.7 (based on 113 reviews)
Rating Distribution	No reviews available for the product	Excellent 152 Very Good 26 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	Shopify has garnered praise for its user-friendly interface, quick setup, and vast array of features that cater to both beginners and experienced e-commerce entrepreneurs. Users appreciate the ...Read more	Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more
Pros and Cons	Pros and Cons of Shopify Easy to use, quick setup, and user-friendly interface, suitable for novice entrepreneurs. Provides a wide range of tools and integrations for managing inventory, products, and payments within the platform. Extensive functionality with versatile themes available. Offers reliable customer support and assistance 24/7. Transaction fees and costs associated with premium themes and apps can increase expenses. Limited customization options in free themes.	Pros and Cons of Userback Easy to use and intuitive interface for both support representatives and end users. Seamless integration with website projects, enabling screenshot notation and user feedback. Facilitates communication within teams and with clients, saving time and enhancing collaboration. Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement. Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users. Pricing concerns, especially for smaller businesses or freelancers.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Media and Screenshots

Screenshots	4 Screenshots	8 Screenshots
Videos	2 Videos	2 Videos

Top Alternatives to Shopify and Userback in 2025

Alternatives	PrestaShop 4 CS-Cart 4.6 WooCommerce 4.3	Backlogs Backlog 4.3 ReportBugz

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Shopify and Userback offer a Free Trial.

Shopify is designed for Large Enterprises, Medium Business and Small Business.

Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

The starting price of Userback begins at $14/Month when Billed Yearly, while pricing details for Shopify are unavailable.

Some top alternatives to Shopify includes PrestaShop, CS-Cart, WooCommerce, Shopify Plus, BigCommerce, AmeriCommerce, 1ShoppingCart, Zoho Commerce, Magento Open Source, Web.com, iSeller and Dukaan.

Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Shopify vs Userback - Which Ecommerce Software Platform Is Better in June 2025?

Shopify

Userback

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Shopify and Userback Compare on Features?

Total Features

Unique Features

What Do Shopify and Userback Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Shopify User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Shopify

Pros and Cons of Userback

Positive Reviews

Media and Screenshots

Screenshots

Videos

Top Alternatives to Shopify and Userback in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure